Ordered my regatta bell tent and…
Ordered my regatta bell tent and recieved it very fast!! Will definitely do business with wild oak trail again,thanks wild oak trail
Wild Oak Trail (wildoaktrail.com) has a 4.7 out of 5 rating on OK.one, based on 57 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-08-10.
Ordered my regatta bell tent and recieved it very fast!! Will definitely do business with wild oak trail again,thanks wild oak trail
You always have the best products. You are customer friendly and amazing.
Hi Tori! What kind words to read this morning, thank you so much! We really appreciate your business and we look forward to working with you again!
The material is super and the delivery was great thanks.
Hi Kim! I'm so glad to hear you're happy with the product and the delivery went smoothly. We really appreciate you taking the time to leave a review. Looking forward to working with you again in the future!
Purchased the Phoenix Gravity - New Millenium Edition Filter Elements. All my questions regarding were answered, fast service and no shipping costs. Can't beat it!! Thank you!
Hi there! Thanks so much for sharing your review, we really appreciate it!! So glad you're happy with the service and your filters! Looking forward to working with you again :)
Even though the item ordered turned out to be out of stock, the Wild Oak Trail people communicated with us about it and sent it when they had it. Very helpful.
Hi Patty! Thanks so much for taking the time to share your review! So glad to hear you found the service helpful, we look forward to working with you again in the future!!
This might not be a giant retailer but their customer service is top notch! Ordered a OVS rooftop tent, received a personal phone call the next day and it was delivered within a week. Top notch and every process was seamless. I’ll be doing more business with them, no doubt!
Hi Erin! Thanks so much for your kind words, they mean a lot! We really appreciate your support and look forward to working with you again in the future!
I ordered Berkey Phoenix replacement water filters. Nowhere on the website was it mentioned that they are made in India. That's not OK with me. I didn't find this out until I read it on the back of the box. Wild Oak Trail contacted the manufacturer, who gave them a bunch of excuses, but the bottom line is that neither the store nor the manufacturer would refund my money or exchange the product. I find that unacceptable. Otherwise, I have really liked doing business with Wild Oak Trail. Update: Wild Oak Trail very kindly called me and said they would be sending me Clearbrook filters, which are made in the USA. I think that will be exactly what I want. Thank you!
Hi there! Thanks so much for bringing this to our attention, apologies for not having this listed on the site. This has been updated and we have sent you a set of Clearbrook filters that are compatible with your Berkey and made in the USA free of charge. We hope to earn your business again in the future! Have a great day :)
Had to sign for package, which was an inconvenience.
Hi Roger! Thanks for leaving a review! Apologies for the inconvenience! Depending on the product it sometimes does require to sign off of on it to make sure it's received by the correct person. I hope you have a great day and we look forward to working with you again in the future :)
This is a long awaited review, but I recently purchased our Berkey from Wild Oak Trail. We couldn’t be happier with the product and experience! The shipping was insanely fast and I was informed every step of the way. With such a large purchase, this was a relief knowing where our product was. As far as product goes, our family now has peace of mind knowing we have clean drinking water. I didn’t realize how chlorinated our water was prior to using our new water filter. Additionally, we live in an area with frequent boil water notices. When the next notice comes, we won’t have to worry! I wish I would have invested in clean water sooner. Make the jump, you won’t regret it!
Thanks so much for taking the time to write this great review! I'm so glad you're happy with the Berkey (we love ours too!) and so great to hear that you received it quickly and your experience was a great one!! Looking forward to working with you again in the future!
Hi David! Thanks so much for that positive feedback, I'm so glad to hear you had a great experience with us. Looking forward to working with you again in the future!
Hi Sean! Thanks so much for sharing that, we really appreciate it! Looking forward to working with you again in the future!
The item that I had ordered became obsolete. A young man from Wild Oak Trail called me immediately the next morning to inform me of this and to offer me an upgraded item. I appreciate the fact that they followed up to quickly and offered another option. I received the new item within 2 days, in perfect condition. I would definitely order from them again.
Hi Betsy! I'm so happy to hear it worked out so well and that your experience working with us was such a positive one. Thanks so much for taking the time to share! We look forward to working with you again!
Great product, delivered quickly with excellent customer service
Hi! Thanks so much for sharing! I'm so glad to hear your product came quickly and that you had a good experience with our company :) We look forward to working with you again in the future!!
Very good experience, good communication
Hi Arthur! Thanks so much for sharing that, we really appreciate it! Looking forward to working with you again in the future!
They are extremely efficient at shipping their products. They have cultivated an exceptional culture of providing top notch customer service. Very impressive!
Hi Doug! Wow what lovely feedback, thank you so much. We really appreciate that and we look forward to working with you again in the future!!
Fast shipping. Good service.
Hi Jevin! Thanks so much for taking the time to leave us that great review. We look forward to working with you again!
Tent arrived faster than expected! Box was damaged and bag that had t-poles in it was ripped. Hope that will be replaced.
Hi Charles! Thanks so much for your review! I'm glad you received your tent quickly! Sorry to hear the pole bag was damaged. I just spoke with Josh and it sounds like he has gotten in touch with you about this and we're waiting to hear back from Kodiak, we'll be in touch very soon with a solution! Looking forward to working with you again in the future!!
Had what I needed on sale but would not mail to Alaska just a cable so had to mail to family in Florida to mail to me.
Hi Clifford! Thanks for your review! Sorry for the rigamarole! We ship directly from our distributors wharehouses which can sometimes restrict to places like Alaska, depending on the product. I'm glad you were able to receive what you needed though! We hope to work with you again in the future!
Hi Joseph!! Thanks so much for taking the time to leave us a review! It means a lot to us! Looking forward to working with you again in the future :)
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