Willow Lake Lending (willowlakelending.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-12.
What people say
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Angela Black · 4 reviews · Experienced 2026-06-09 ·
★★★★★
Being that I am a trustworthy client I…
Being that I am a trustworthy client I was able to secure another loan quickly and easily with a phone call and a few other steps to finalize everything. Funds were available the next day as offered. Thank you.
Reply from Willow Lake Lending2026-06-11
Hello Angela! We are delighted to have you as a VIP customer of Willow Lake Lending. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at [email protected] or call us at (855) 857-5253. Thank you for choosing Willow Lake Leneing as your preferred lender. We value your business and are committed to providing you with exceptional service.
J
Juan Silva · 2 reviews · Experienced 2026-06-10 ·
★★★★★
Great Customer Service!
Reply from Willow Lake Lending2026-06-10
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 857-5253. Thank you again for choosing Willow Lake Lending and for being a valued customer. We look forward to serving you again soon!
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
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Scott Williamson · 1 review · Experienced 2026-06-06 ·
★★★★★
Predatory exorbitant interest rate
Predatory exorbitant interest rate. I said no, but they went ahead and forced the loan on me on Friday at 5pm so I could not stop the action within their 3 day limit. Do not do business with these criminals. English is not the first language of your contact agent. Liars and thieves.
Stay away! Don't give them any information. One star is too much.
Reply from Willow Lake Lending2026-06-08
Hi Scott, thank you for reaching out, We are always here to help.
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (855) 857-5253 at your earliest convenience so we may resolve this issue.
Thank you.
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Richard Lopez · 7 reviews · Experienced 2026-06-02 ·
★★★★★
The application process is very long.
Reply from Willow Lake Lending2026-06-04
Hi Richard, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
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Victor · 3 reviews · Experienced 2026-06-02 ·
★★★★★
Willow lake lending has outstanding…
Willow lake lending has outstanding customer service. They were very friendly and knowledgeable thank you.
Reply from Willow Lake Lending2026-06-04
Hi, Victor! Thanks for the review. We're glad to hear our staff was very helpful and friendly. We will continue to work hard to earn your business.
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Cathy Tanda · 1 review · Experienced 2026-05-15 ·
★★★★★
Very easy
Very easy, fast service. Great!!
Reply from Willow Lake Lending2026-06-03
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
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Christina Hammons · 2 reviews · Experienced 2026-06-02 ·
★★★★★
Fast and courteous
Fast and courteous service I would recommend to anyone
Reply from Willow Lake Lending2026-06-03
Hello Christina, you are very welcome. We look forward to working with you as your lending partner. Knowing you would recommend us to others is what we strive to accomplish and the best compliment we could receive. Thank you!
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Willie · 2 reviews · Experienced 2026-02-05 ·
★★★★★
Great customer service loans and…
Great customer service quick loans and great responses when you have questions.
Reply from Willow Lake Lending2026-06-02
Thank you for sharing your experience with us, Willie! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
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Jennifer Zabetakis · 1 review · Experienced 2026-05-31 ·
★★★★★
So went to app get extra cash to help…
So went to app get extra cash to help with bills. Not much it was $1,200. So, I thought i pay it in a few payments it will be done. We'll, I was wrong. I look at the statement.i never saw they take out 500% interest rate on me. So, instead paying that money back I'm paying alot more to a grand total of $7k. When I ask for was $1k. They said I send a contact. I did on a app that helps people to get approved for a small loan. I didn't ask for them. The app pick for me. So, now I have to pay them 27 more payments. If I would know that I would never agree to this or get this loan. Now, I'm afraid to get loans out now. So, I can keep up with a some bills. Thanks willow lend.
Reply from Willow Lake Lending2026-06-01
Hi Jennifer, thank you for reaching out, we are always here to help and want to make sure that we address each one of your concerns:
We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings.
We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances.
In reviewing your account, we see that you have spoken with a Customer Care agent who was able to satisfactorily address your requirements. We are delighted to have been able to assist you in establishing a payment schedule that meets your needs.
If you have any additional questions, please reach out to us at [email protected] or (855) 857-5253.
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Todd · 2 reviews · Experienced 2026-05-25 ·
★★★★★
Easy app and a great team
Reply from Willow Lake Lending2026-05-27
Thank you for sharing your experience with us, Todd! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
Very nice company and was easy to get the loan no issues would recommend to everyone.
Everyone was very helpful the loan process was easy no wait got money quick no problems.
Reply from Willow Lake Lending2026-05-26
Thank you for your review, Melissa! We appreciate the feedback and look forward to the opportunity to serve you. Let us know if you have any questions at [email protected] or at (855) 857-5253.
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David Moseby · 3 reviews · Experienced 2026-05-23 ·
★★★★★
Good customer service.
Reply from Willow Lake Lending2026-05-26
Hi David! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at Willow Lake Lending, and we're grateful for the opportunity to serve you. Thank you again for your business!
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Rebecca Miranda · 2 reviews · Experienced 2026-05-20 ·
★★★★★
Speedy Cash online…
First time using this Form of smiting loan very handy an fast Thank you
Reply from Willow Lake Lending2026-05-26
You're most welcome and thank you for the five-star review, Rebecca! We're glad you chose us as your lending partner.
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JUNE YUN · 4 reviews · Experienced 2026-05-15 ·
★★★★★
Super easy application and approval…
Super easy application and approval process. Needed information was stated upfront, and all aspects were very transparent and clear. Funding payment was very quick! Thoroughly enjoying working with this company.
Reply from Willow Lake Lending2026-05-26
Thank you for the review! We are committed to transparency in our process and are happy to be able to help. We appreciate your business.
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customer · 3 reviews · Experienced 2026-05-20 ·
★★★★★
Customer service is knowledgeable with…
Customer service is knowledgeable with my situation and helped tremendously thank you again
Reply from Willow Lake Lending2026-05-22
You're most welcome and thank you for the five-star review! We're glad you chose us as your lending partner.
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DAVON MILLER · 4 reviews · Experienced 2026-05-21 ·
★★★★★
Its wonderful
The money hit my account the same day
Reply from Willow Lake Lending2026-05-22
Hi Davon, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
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SONIA · 4 reviews · Experienced 2026-02-02 ·
★★★★★
COMFORT LENDING Willow Lake Lending was very easy to…
Willow Lake Lending was very easy to manage, once I understood the proceduure on how the Loan is being managed. Hence the reason for my return.
Reply from Willow Lake Lending2026-05-21
Hello (insert First name)! We are delighted to have you as a VIP customer of Willow Lake Lending. We appreciate your loyalty and look forward to maintaining our lending partnership with you. If you ever have any questions or concerns, please do not hesitate to contact us at [email protected] or call us at (855) 857-5253. Thank you for choosing Willow Lake Lending as your preferred lender. We value your business and are committed to providing you with exceptional service.
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Toni · 4 reviews · Experienced 2026-05-18 ·
★★★★★
Great with information
Reply from Willow Lake Lending2026-05-20
Thank you for the review! We are committed to transparency in our process and are happy to be able to help. We appreciate your business.