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Events & Entertainment

WinGameStore

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103 reviews

4.8103 reviews
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About WinGameStore

Data updated
Website
wingamestore.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (4/4)
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[email protected]wingamestore.com

About this business

As an authorized digital games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of PC, Mac, and Linux customers.We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.

Written by the business, not verified by us.

Is WinGameStore legit?

WinGameStore (wingamestore.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 64 of them were added in the last 12 months. Last updated 2026-09-05.

What people say

t
tom carsonUnited States · 3 reviews · Experienced 2025-03-24 ·

My first time using a key like this

My first time using a key like this, it worked fine. It was for Steam. The game works flawlessly. I will be buying again.

Reply from WinGameStore2025-08-30

Hopefully everything has been going well! Thank you for the kind review, and that your first experience was a positive one.

A
Aris PapaggelisGreece · 2 reviews · Experienced 2025-03-15 ·

Very good but with one caveat

Everything was fine during checkout, and the payment completed very fast (unlike GreenManGaming, which wouldn't accept my payment no matter how many times I tried...). BUT, one annoying thing, is that I got the dreaded "Order on hold for processing" that other users have mentioned. I would have removed a star for this, but thankfully it completed within 10 minutes, so I didn't. I guess it is a good thing that they have fraud filters, but this is something to keep in mind, especially if you buy during the weekend or high traffic periods, when processing might take longer. So your mileage may vary. If anything, they should at least communicate to the users that this might happen, BEFORE the payment. The key of course was legit and activated immediately, this is a legit reseller, not gray market.

Reply from WinGameStore2025-03-15

Thank you for being honest. While we wish, so wish, that we could just get rid of the extra services and just process everything instantly ... theres so many bad people in the world. Frauders ruin it for everyone, when all we want to do is provide games! It may be what hit you over on GMG as well (most of us use similar fraud risk services). We do lift those over time for repeat customers as they build obvious trust. Its a tricky balance, what to divulge and what not too, as frauders will use every bit they can to get around such measures!

S
SakisGreece · 3 reviews · Experienced 2025-03-09 ·

After buying the key you have to wait for hours to get it...

I found this site from isthereanydeal.com and yesterday I bought 3 games from them with no issues whatsoever. Then I went on purchasing a 4th game from this site, and after paying I get this message that they have to process my order and I have to wait to get my key. Like what? You get my money and then I have to wait for the key? I've seen similar posts all over the internet from other people with this site, stating they had to wait from hours to days to get the keys. This is unacceptable. So I asked them to cancel the order and refund me. To their credit after 1-2 hours they canceled my order and refunded me. I got the game from Steam, no worth the hassle for 15$ difference. So I don't recommend this site. If you pay for your digital key you should get it instantly. Not after hours or days without communication. It's not like you're gonna loose your money, it's not a sketchy site. But this is a horrible practice non the less, and makes the consumer to totally distrust the site. I'm never going to get anything from this site. Edit: 10/03/2025 I appreciate your response. I don’t know if my case is as rare as you make it out to be. I hope it is. I’ll give you one more star for the response alone, as it seems genuine. 3/5 stars

Reply from WinGameStore2025-03-10

We are terribly sorry our fraud protection services hit you with a whammy late last night. Even though its a digital sale, there are other factors that must happen. Many systems go into protecting card holders/paypal users from fraud, and us too! Since we are not a giant greedCorp, we don't simply accept fraud as "just doing business". We do our part to stop the gray market frauders from stealing and re-selling keys. Sadly this means strict payment services, which can have false positives on legit buyers at times, and thats why we put a human in the middle to check it out. Its rare, and you were just one of a thousand who got hit last night. Splash damage. Also, sorry on the delayed ticket response. We are not robots, and do sleep sometimes ;) We try to treat every case by actually reading and responding to every ticket... not dish out some AI babble and link a help article. As for the "DAYS" to respond. Surely you mean what Steam does lol. For us, over a decade ago, whomever was running orders was slow. Like, really slow. But these days our response times to issues are within an hour, or the same day given time, holidays, etc. Anyhow, sorry you had a bad time. It's not our intent. We are a private business of gamers trying to offer up games for other gamers to enjoy.

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