100 Calories Per Pint. Vegan, Sugar Free, Low Carb and Keto. Wink Frozen Desserts ice cream alternatives are plant-based and fit into a clean eating lifestyle.
Is Wink Frozen Desserts legit?
Wink Frozen Desserts (winkfrozendesserts.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-03.
Contacted Wink so no delivery while out of town. Wink duplicated my order which I needed to contact again and was told incorrect order would be recalled. Was showing that order was delivered and signed for but not at my address. Contacted again to make sure correct order would come when requested.
Being able to have an entire pint of Wink for only 100 calories has been a big part of me losing 32 pounds over the past 4 months. And bonus, it's plant based.
When the first order was shipped and all of it was melted upon arrival , I was promptly sent a second order which arrived frozen. It was wonderful!!
Thank you
Am very disappointed. They all taste the same and it’s awful. Should of known not to spend that much money in that stuff.
Reply from Wink Frozen Desserts2019-10-20
Hi Lesli,
I'm so sorry you didn't enjoy our products.
We know we're not for everyone, but do appreciate you giving us a shot.
What is your order number? We'd be happy to make this right for you.
I ordered a 12 pack. It's inedible. I had to throw them all out. I don't eat dairy, sugar or grain so it sounded perfect. I don't know what im tasting, the stevia or something else but it just tastes like frozen chemical to me. It was brutal. So sad. I was really excited.
Reply from Wink Frozen Desserts2019-10-17
Hi Nicole,
I'm so sorry this was your experience with our products.
We know we're not for everyone, but do appreciate you giving us a try.
That being said, we stand behind our products.
What is your order number? I'd love to make this right for you as per our satisfaction guarantee.
Thank you for providing this.
Again, we totally understand that a sugarless, dairy-free ice cream alternative is not going to be to everyone's taste, and honestly do appreciate you giving us a try. That being said, we stand behind our products and our service.
I've refunded your order as per our satisfaction guarantee policy.
You can find more on that by following the link below.
https://winkfrozendesserts.com/pages/returns-and-refunds
The reviews on Trustpilot are all from authentic buying experiences and are verified through order matching, just as your order was.
If after this communication with you, you still believe that our services are deserving of a 1-star review, then we understand, and again, are truly sorry we weren't able to meet your expectations as a company and product.
If you feel we were able to resolve your issue, or are deserving of a different rating, we do invite you to modify your entry - these ratings are impactful to future customers, many of whom may enjoy our products.
Our goal is to provide an experience where people can try new items, while trusting that the company providing them will stand behind them.
I love Wink frozen desserts because they fit in great with my keto diet. Low calorie, low carb, no chemicals.
I'm giving a 4 instead of 5 stars because I would like a little more flavor, and sweetness. I put stevia chocolate syrup on them to pep them up.
I really like Wink Frozen Dessert because it gives me the satisfaction of dessert without the high sugar content of regular ice cream products, thereby not raising my insulin and glucose levels.
It’s very hard, I would imagine, to make a vegan ice cream that’s gluten-free and low sugar. It does taste a little icy but the longer you let it stand the less icy it tastes. I’ve ordered it a few times, but the last time they were about 50% defrosted. But all in all it’s pretty good.
Not only is Wink delicious, made with awesome allergen-free ingredients, and tons of flavors to choose from, the customer service is also top notch. I always have Wink in the freezer.
If you like super bland, this is your "ice cream"..
I'm giving this 1 star because my personal experience was that this "ice cream" was a huge disappointment. After reading so many positive reviews, I had hopes that--though I figured it would lack a little in taste due to being "everything-free ice cream"--it would still have a pleasant, flavored taste. But, after spending almost $50 to try 3 different kinds (since the minimum order must be 4 pints), it was a huge disappointment. Wink tastes NOTHING like ice cream; at its best, it has the texture of ice cream and that's it. I tried the Dark Chocolate, S'more, and Strawberry Cheesecake--3 flavors I really enjoy. Dark Chocolate barely had a taste of an off-putting dark chocolate flavor, S'more tasted like a strange coffee flavor, and Strawberry Cheese was the worse of all three, tasting like I'd just eaten flavored chap stick. They all were gross, and they all had this weird, I-just-ate-Lip-Smackers (or something similar) taste. Probably because it's everything-free "ice cream". So if you're into these types of bland, almost tasteless foods, then yeah, this is probably the "ice cream" for you. But if you're expecting something that even remotely tastes like ice cream, KEEP YOUR MONEY!
Reply from Wink Frozen Desserts2019-10-17
Hi Trisha,
I'm so sorry this was your experience with our products.
We know we're not for everyone, but do appreciate you giving us a try.
That being said, we stand behind our products.
What is your order number? I'd love to make this right for you as per our satisfaction guarantee.
WINK has some of the finest ice cream ever! And truly no guilt. Pair it with some sugar free syrup and you are ready for a true dessert. Shipping is superior, always arrives in ice. Customer service is great as well. You can't go wrong purchasing from this company!
the product is fantastic. I love it. There are problematic issues with deliveries of orders, which has been the case off and on for two years. Communication is the main issue. But I love Wink so much that I will continue to buy it.