100 Calories Per Pint. Vegan, Sugar Free, Low Carb and Keto. Wink Frozen Desserts ice cream alternatives are plant-based and fit into a clean eating lifestyle.
Is Wink Frozen Desserts legit?
Wink Frozen Desserts (winkfrozendesserts.com) has a 4.2 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 50% of negative reviews. Last updated 2026-09-03.
Wow! I never thought there was an ice cream out there, with such low Carbs and taste so good! Perfect for me, being on the Keto diet!
I ordered a variety of flavors, tried them all, and wanted more! Left a different taste in my mouth that didn't take long to get used to.
Most amazing customer service (Linda).
I will definitely be buying from them again.
I was so excited to get my order, but it’s been almost two weeks and still haven’t received it. Every time I inquire, it’s a new excuse as to why my order can’t ship out.
Reply from Wink Frozen Desserts2019-10-14
Hi Steven,
It looks like we refunded you in full for this order, as well as delivered it.
Did you receive it?
Hi kkusa85,
I'm so sorry you didn't enjoy our products.
We'd be happy to make this right for you.
Could you please provide your order number?
Thank you for providing this.
Again, we totally understand that a sugarless, dairy-free ice cream alternative is not going to be to everyone's taste, and honestly do appreciate you giving us a try. That being said, we stand behind our products and our service.
I've refunded your order as per our satisfaction guarantee policy.
You can find more on that by following the link below.
https://winkfrozendesserts.com/pages/returns-and-refunds
The reviews on Trustpilot are all from authentic buying experiences and are verified through order matching, just as your order was.
If after this communication with you, you still believe that our services are deserving of a 1-star review, then we understand, and again, are truly sorry we weren't able to meet your expectations as a company and product.
If you feel we were able to resolve your issue, or are deserving of a different rating, we do invite you to modify your entry - these ratings are impactful to future customers, many of whom may enjoy our products.
Our goal is to provide an experience where people can try new items, while trusting that the company providing them will stand behind them.
These amazing pints of goodness are becoming a daily habit. Not only do they satisfy hunger for something cold and delicious, but they're also really good for digestion due to the inclusion of prebiotic fibers. This helps promote a healthy microbiome and soothes IBS symptoms.
The only reason I'm giving it 4 stars instead of 5 is because their shipping is not very predictable. If you order on a Monday, you might receive it Wednesday, Thursday, Friday, or Saturday of the same week or you might not receive it until the end of the next week.
Delicious, low calorie, and all plant based. The customer service was amazing even with some shipping problems, they did their very best to make it right. I wish this product was available everywhere.
Great if you crave an ice cream-like dessert, but have a limited diet. Low in carbs (per serving) and calories, so there's no guilt. Comes in great flavors with just the right amount of sweetness.
There is nothing like wink on the market and it tastes great and makes me feel absolutely wonderful, so as long as they keep this brilliant formula the way that it is, I am a regular customer for life. I eat it every single day and have never looked or felt better.
The item was never delivered.
I have sent this to you in an email and was told it was delivered to the wrong address. No additional next steps were taken.
The account is now disabled, so I am not able to pull up the order number.
Reply from Wink Frozen Desserts2019-10-17
Hi Victoria,
I'm so sorry this was your experience with our products.
What is your order number? I'd love to make this right for you.
Update:
Hi Victoria,
We responded to you on 09/25/19 regarding having two accounts, whereby you had a subscription to an address that you no longer reside at. Orders were sent to this address, as we were not notified until after it was sent. That being said, we did correct the address on your subscription.
Which order number was not sent to your active address? We value you as a customer and would be happy to resend it to your current residence.
Like the product although the flavors never really taste like what they're supposed to...they all pretty much taste similar. Also, the email promotions and reward program can never be used for pack savings which it never states and has wasted my time repeatedly.