WOLFBOX (wolfbox.com) has a 4.2 out of 5 rating on OK.one, based on 119 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 80% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 71% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-10-25.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the outstanding customer support, noting that the team is extremely helpful and quick to resolve any issues. Many buyers also praise the high quality and performance of the products, mentioning that the dash cams and accessories work brilliantly.
Some reviewers were not happy with the long-term durability of certain items, reporting that parts or devices failed after a short period. A few other people also felt that customer support could be unresponsive or difficult to reach when dealing with warranty claims. Others mentioned experiencing communication delays or facing hurdles when trying to get replacements for damaged accessories.
Auto-generated from all reviews of this business. For reference only.
I bought a Wolfbox MF100 air duster from Amazon last year and it's been absolutely great. Truly the first gas-free air duster I've found actually works practically.
A few days ago I dropped it and the tip broke off. I contacted Wolfbox to ask where I could buy a replacement (it was entirely my fault) and they sent me a new pack of tips, not just the tip I needed but the whole pack!
This is excellent customer service, well beyond what I was expecting!
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
I recently bought the WOLFBOX G900PRO.The screen is super clear and easy to use, and it has completely replaced my original rearview mirror. I didn’t expect to rely on it this much, but now I can’t imagine going back.
On top of that, I have to say WOLFBOX has some of the best customer service I’ve ever experienced. They were quick to respond, helpful
Highly recommend!
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
I purchased a dashcam from WolfBox in December. Great product and good quality. The cigarette lighter power plug broke this week. I contacted their customer service and spoke to Mark, who was friendly and customer focused. He arranged for a new power lead to be sent out, and I received it within 3 days. I can't fault the service of this company! It's a breath of fresh air to deal with a company that actually cares. Thank you.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
Just purchased the G900 TriPro Dash Cam. I have been emailing Mark at WolfBox Customer service at 05:30 US CST. Fantastic response times, very , very helpful. I WISH other suppliers could be as informative and offer quick responses. Great SERVICE!!!!!!!
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
I had my Wolfbox pro 900 for a few months when it started jumping from front to back camera on the display. I emailed them and they had me try to update the software. I was getting it so I called a couple of times and they walked me through it. That didn’t work so they sent me right out a new rear camera and new cable. I third the camera first then the cable. Neither worked so they sent me right out a whole new unit. That worked. They responded to emails within a couple of hours usually. Even on Sunday.
I understand things aren’t always perfect but their customer service was unbeatable.
Mike
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
WOLFBOX has superseded what it means to be a great company. Their products are amazing! Their support staff are top notch!! Will continue to do business with this company!
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
⭐️⭐️⭐️⭐️⭐️ Outstanding Product Quality & Truly Exceptional Customer Service
I cannot say enough good things about WOLFBOX—both their products and their customer support are top-tier.
I’ve been using the G900 TriPro, and the hardware itself is excellent: solid build quality, crisp 4K front camera, reliable performance, and a design that actually functions as a true rearview mirror replacement rather than just a gimmicky dashcam. It’s clear a lot of thought went into how this unit is meant to be used day-to-day.
Where WOLFBOX truly stands out, though, is their customer service.
I reached out about a minor issue and was immediately met with fast, friendly, and knowledgeable support. Mark from the customer service team walked me through the process step-by-step, quickly shipped replacement parts without hassle, proactively followed up to make sure everything was resolved, and continued working with me patiently on a feature question long after the original issue was solved.
What really impressed me was their willingness to:
Provide clear instructional videos and firmware resources
Follow up unprompted to confirm resolution
Take time to troubleshoot user experience details (not just “check the box” support)
Actually listen to feature suggestions and pass them along internally
Most companies would have stopped after the replacement—WOLFBOX didn’t. They stayed engaged until everything was working perfectly, and they did it with professionalism, patience, and genuine care.
That level of service is rare these days, and it absolutely turned me into a customer for life. If WOLFBOX ever releases a 4K rear camera upgrade, I’ll be first in line.
If you’re on the fence: buy with confidence. You’ll get a high-quality product backed by a company that truly stands behind it.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
I’ve been using the i07 for several months now and it works exactly as it should. Shipping was fast and the device has been solid through daily use. To be honest, what really makes the difference is the support team—they are professional, direct, and they actually treat you like a person rather than just another order number. It’s refreshing to deal with a brand that clearly stands behind what they sell.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
I purchased the Wolfbox G900 Pro in December 2024 and have been using it in Scotland. When it works, it’s an excellent dash cam with great image quality, impressive low-light performance, and it really helps eliminate blind spots. I also like that it doubles as both a front and rear dash cam in one system.
The rear camera, which is mounted outside the vehicle, failed after about a year. I then bought a replacement rear camera, but unfortunately that also failed after around 10 months. This suggests the long-term durability of the external rear camera could be improved, especially for wet and cold climates.
That said, Wolfbox’s customer service has been outstanding. They responded to my email(on a weekend) within two hours and dispatched a replacement rear camera the same day, completely free of charge. That level of support really makes a difference.
I’ve now re-mounted the new camera with silicone sealant to help prevent moisture getting into the camera or connector, and I’m hopeful it will last longer.
Despite the rear camera issues, I’m happy with the product overall and would recommend Wolfbox, mainly because of their excellent customer support.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
Well where to start…
Wolfbox has quite a good mirror dash cam but one of the models you can still buy new is unable to be used on their app to download videos if needed for insurance or police reasons. I have contacted them several times and they keep saying they’re going to update their systems but they never do and and now I’m arguing with them for false advertising, but you just get nowhere with them. I have messaged them 20 times or more and they just come back with the same excuse basically but I knew a model and you will get Wi-Fi and that to me it’s just a reason to spend more money on their products. I’ve asked this to be raised to hire management but all I get is excuse after excuse. Please do not buy from Wolf box because they simply are only interested in money and not looking after their customers. I’m going to report them to the regulators because on their website they do say my model is supported and has Wi-Fi but they deny this but if you look on their website or online, you can see that they actually show you what to do to join up to Wi-Fi. Please avoid this company by with a more reputable company.
Reply from WOLFBOX2026-04-08
Thank you for taking the time to share your thoughts. We truly appreciate your honesty and understand your concerns regarding the issues you've encountered, as it helps us identify areas for improvement.
We sincerely apologize for any inconvenience this has caused you.
To better assist you in resolving the problem, please refer to the following troubleshooting steps: We do currently have models upgraded to versions with WiFi. However, older devices sold previously do not support WiFi and the app. This may have caused some misunderstanding. You can contact us through the following methods, and we will be happy to verify the situation and provide further assistance.
For further support, please contact our team at [email protected].
We will make every effort to resolve any issues you may have and are committed to delivering excellent service.
Wolfbox Dare To Go Everywhere.
I bought one of their WOLFBOX MF100 Rechargeable Air Duster Blaster Blower 150000RPM 3-Gear Cordless on ebay from them. This item did not come close to what they advertised. I requested a refund and it took so long to finally get one. They sent me another device when l asked for one and when l sent their device back they didnt get back to me that they received it so l had to continue chasing them. It was none stop efforts from my end to pull the money out of them to refund me. Dishonest and unfair company. Shame on you.
Reply from WOLFBOX2026-04-08
Thank you for taking the time to share your thoughts. We truly appreciate your honesty and understand your concerns regarding the issues you’ve encountered, as it helps us identify areas for improvement. We sincerely apologize for any inconvenience caused by the refund delay. We will monitor and reflect on this situation. However, based on your description, it seems we processed an exchange for your order, and we typically do not issue refunds after an exchange. Are you still using our product, and is the device functioning correctly?
For further support, please contact our team at [email protected].
We will make every effort to resolve any issues you may have and are committed to delivering excellent service.
Wolfbox Dare To Go Everywhere.
I would like to express my appreciation to the Wolfbox Team, especially Mark, for providing above and beyond customer service.
A few weeks ago, I began experiencing an issue with my TriPro900 dashcam. The device would enter an "automatic operation" mode whenever I started my car, and after approximately 25 to 35 minutes, it would begin randomly toggling settings on its own. This problem was persisted since last year while I was waiting for Wolfbox to release firmware update for the TriPro900. Once it was available, I quickly download it and update it asap, but the problem still ongoing.
I then contacted Wolfbox customer support, where Mark assisted me throughout the troubleshooting process. We were email each other back and forth to guide me through multiple test in order to identify the cause of the issue. Ultimately, the problem was the main unit not functioning properly. So Mark arranged with his team to send me a new replacement and I received within 2 days.
Since I replace it with the new one. The dashcam has been working perfectly, and I am extremely satisfy with both the product and the brand. Also the return and shipping process was fast. Overall the whole process was resolved within 2 weeks.
Once again, I would like to thank Mark for his dedication, and commitment to customer satisfaction. Well done Wolfbox Team!
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
I can’t fault the customer service I received from Wolfbox. I contacted them when my rear view camera failed to work. Straight away told what to check in detail. After checking and getting back to them they sent out a new. Camera and extra length cable for my van. I dealt with an advisor called Mark. So thanks very much Mark.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
Bought a Megavolt24 jump starter from Amazon. The unit appeared to be faulty,I contacted customer services and a replacement arrived within three days. Courteous and very helpful staff.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
The customer service is amazing
Had an issue with one of the dashcams, and the customer service was amazing in helping me
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
Great product & great customer service when I had an issue after 2 years they were still prompt to respond & happy to help me. Highly recommend.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
The camera angle and the rearview mirror don't work in harmony.
The camera angle and the rearview mirror don't work in harmony.
Either you position the camera, or you position the rearview mirror. I know you can install the rearview camera and forget about the rearview mirror because the rearview camera would function as such, but the rearview mirror is important.
I contacted technical support, and they said: We sincerely regret any inconvenience this design limitation may have caused you. We understand that finding a single angle that works well for both functions at the same time can be difficult with the current product design.
Your comments have been passed on to our product development team. Although there is no immediate solution available, your input will be taken into account for future improvements.
But was such a basic aspect as the harmony between the rearview mirror viewing angle and the front camera adjustment angle not taken into account when designing this device? What's the point of this? Why do they call it a rearview mirror? If you want, I'll sell you a coffee maker that you can only use to heat water or grind coffee. But you can't use it to brew coffee.
Reply from WOLFBOX2026-04-08
Thank you for taking the time to share your thoughts. We truly appreciate your honesty and understand your concerns regarding the issues you’ve encountered, as it helps us identify areas for improvement.
We sincerely apologize for any inconvenience this has caused you.
To better assist you in resolving the problem, please refer to the following troubleshooting steps: Regarding the issue of the camera angle and rearview mirror angle being inconsistent, we suggest you consider using an OEM bracket and center console bracket for installation, which may help resolve this issue. If you are willing to try using the brackets, please contact us. Inconsistent camera and rearview mirror angles are indeed relatively rare. We have already reported this situation. We apologize again for any inconvenience caused.
For further support, please contact our team at [email protected].
We will make every effort to resolve any issues you may have and are committed to delivering excellent service.
Wolfbox Dare To Go Everywhere.
My review at this point is on customer service only. My mechanic recommended a wolfboxG900 pro and while I searched for it, I got directed to their Canadian option. It was offering some discounts, which were nice and I felt I'd read through carefully, confirming this was shipped within Canada. After purchasing it, when my confirmation email came in, I noticed there was no sales tax added so I wrote the company, asking for the order to be canceled if shipping outside of Canada as I didn't want the extra tarrifs and other charges to start adding up. I got a response quite quickly, assuring me that the camera ships from Mississauga, Ontario and the sales taxes are included, thus why I didn't see them. I was very happy that I got such a quick response from the company.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
Wolfbox have the best customer service I've ever experienced. They've responded to my emails within the hour on two separate occasions. The first time, I was having trouble with compatibility for an oem rear mirror attachment which unfortunately was not resolved due to the car I own. However, next time I contacted them was regarding a fault with my dashcam, they then sent me a replacement with next day delivery service at no extra cost. I highly recommend this company, you won't be disappointed. A++++
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
I have been dealing with Mark from customer service support at Wolfbox and the service has been excellent. I had a problem with my charging cable to my dash cam and it was remedied immediately. No hassle, new cable dispatched the same day and everything back to working as it should. Mark has been extremely helpful and professional in his dealings with me and I can’t thank him enough.
Reply from WOLFBOX2026-04-08
Thank you for your recognition of Wolfbox. We will continue to work hard to bring a perfect shopping experience to all customers. Please let us know if you have any questions.
Wolfbox Dare To Go Everywhere.
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