Magcubic is a consumer electronics brand focused on designing practical, affordable, and easy-to-use smart projectors for everyday home entertainment. Rather than chasing overly complex features or inflated specifications, Magcubic prioritizes real-world usability — creating products that are simple to set up, reliable to operate, and suitable for bedrooms, apartments, and small living spaces.What makes Magcubic different is its balance between performance and accessibility. The company carefully optimizes brightness, image clarity, and system stability to deliver a smooth viewing experience without unnecessary costs. Magcubic also emphasizes continuous firmware improvements and customer feedback. By listening closely to users, the team refines software stability, enhances compatibility, and solves real usage problems through updates and practical support rather than marketing promises.Today, Magcubic products are used by customers worldwide for movies, gaming, and casual home cinema setups. With a focus on honest specifications, thoughtful design, and dependable performance, Magcubic aims to make big-screen entertainment more accessible to everyone.
Written by the business, not verified by us.
Is Magcubic legit?
Magcubic (magcubic.com) has a 3.4 out of 5 rating on OK.one, based on 42 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 36% give 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers generally find these devices very easy to use and appreciate the bright picture quality, handy portability, and smooth setup processes. Many people truly enjoy watching movies and media at home thanks to the compact design, reliable performance, and great connectivity options available across different models.
However, some reviewers were not happy with the sound quality, noting that the built-in speakers are quite weak. Some people were dissatisfied with customer support when trying to handle product returns, delivery delays, or dealing with unresponsive service teams during unexpected technical failures and hardware issues.
Auto-generated from all reviews of this business. For reference only.
I ordered a Magcubic M800 projector from the official Magcubic store. Delivery took one week, and the store’s team responds promptly to any questions you might have. The quality of the Magcubic M800 projector exceeded my expectations. It features excellent build quality and image clarity (especially in a dark room), good built-in sound, and the cooling fan noise is not at all distracting while watching movies. It is also easy to set up. Superb!
Reply from Magcubic2026-10-23
Thank you so much for your wonderful review! 😊 We're delighted to hear that the Magcubic M800 exceeded your expectations. It's great to know that you're enjoying its image clarity, sound quality, quiet cooling fan, and easy setup. We also appreciate your kind words about our customer service and delivery experience.
Your support means a lot to our team. We hope you continue enjoying many amazing big-screen movie nights with your M800!
Best regards,
The Magcubic Team
Thank you so much for your lovely feedback! 😊 We're delighted to hear that you love your projector. Your support means a lot to us, and we hope your Magcubic projector continues to bring you many enjoyable big-screen moments!
Best regards,
The Magcubic Team
Thank you for your feedback! We're glad you find Magcubic a great value for money. We strive to make big-screen entertainment accessible and enjoyable for everyone. Your support means a lot to us, and we hope you continue enjoying your projector! 😊
Best regards,
The Magcubic Team
I am really happy with the service of delivery and also response time on emails.
The product quality and prices are very reasonable as compare to market.
Reply from Magcubic2026-10-21
Thank you so much for your kind feedback! 😊 We're delighted to hear that you've been happy with our delivery service, email response times, and the quality and value of our products. Your satisfaction means a lot to us, and we truly appreciate your support for Magcubic. We hope you continue to enjoy your big-screen experience with us! ❤️
⭐⭐⭐⭐⭐ Excellent Mini Projector with Outstanding Value for Money
I am extremely satisfied with the Magcubic HY350GT. The projector offers impressive picture quality with sharp details, vibrant colors, and excellent brightness for its size and price range. Whether watching movies, streaming content, or playing games, the viewing experience is enjoyable and immersive.
The setup was quick and straightforward. The built-in smart features work smoothly, and connecting devices via Wi-Fi or Bluetooth is simple and reliable. I was also pleasantly surprised by the automatic keystone correction and focus functions, which make installation effortless.
Another strong point is the compact and modern design. The projector is lightweight, portable, and fits perfectly in any room. Despite its small size, the fan noise is low, and the overall performance is excellent.
For anyone looking for an affordable yet capable mini projector, the Magcubic HY350GT is an outstanding choice. It delivers features usually found in much more expensive models and exceeds expectations in everyday use.
Highly recommended! 👍🎥🍿
Reply from Magcubic2026-10-20
Thank you so much for your detailed and wonderful review! 😊 We're delighted to hear that you're enjoying your Magcubic HY350GT and appreciate its picture quality, easy setup, and convenient features. It's especially rewarding to know that it has exceeded your expectations while offering great value for money. Your recommendation means a lot to our team! We hope you continue to enjoy many amazing big-screen moments with Magcubic. 🍿🎬
Fantastic projector. Definitely recommend magic cube projector to my friends. Quality is really good. Worth for money. Love it..
Reply from Magcubic2026-10-20
Thank you so much for your wonderful review! 😊 We're thrilled to hear that you're happy with your projector and find it to be great value for money. Your recommendation means a lot to us! We hope you continue to enjoy your big-screen experience with Magcubic. Thanks again for your support! ❤️
The projecteur worked for few hours and won’t open again, itryed to join the help/support tram, nobody gets back to me
Reply from Magcubic2026-10-19
We're sorry to hear about the trouble with your projector! 🙏 Our team was off over the weekend, so responses may have been slower than usual. We apologize for the delay.
Could you please leave your order number here? We've already contacted our customer support team to help resolve this issue, and we'd like to follow up to make sure you receive the assistance you need.
Thank you for your patience and understanding! ❤️
— Magcubic Support Team
Wow! This is just amazing... much better view than the other projector I have.... I would buy it again and again.!
Reply from Magcubic2026-10-20
Thank you so much for your amazing feedback! 😊 We're thrilled to hear that your Magcubic projector delivers a better viewing experience than your previous one. Your trust and support mean the world to us! We hope you continue to enjoy countless wonderful big-screen moments, and we'd be delighted to welcome you back anytime! ❤️🎬
Dangerous support advice and refusal of replacement
Order: 10022713
I bought a Magcubic projector, but upon plugging it in for the very first time, it made a loud internal explosion sound (bang) and completely stopped working. When I contacted customer support to request a pre-paid return label under standard EU statutory guarantee law, their response was completely unacceptable and dangerous:They suggested internal components burned out and instructed me to open/disassemble the housing to inspect it myself before they would consider a replacement.
They insisted that I re-plug the damaged, short-circuited 230V device back into the electrical outlet on video to "prove" that it wasn't working.
Forcing a customer to dismantle a high-voltage electronic unit or re-plug an appliance that just suffered an internal short circuit poses a severe fire, explosion, and electric shock hazard.
Under EU consumer law (Directive (EU) 2019/771), the seller bears the burden of proof for defects upon delivery, and consumers cannot be required to perform dangerous acts to receive a repair, replacement, or refund.
I have refused their unsafe instructions, escalated a dispute through my payment provider, and will report this conduct to national consumer protection authorities (FPS Economy / ConsumerConnect). Buyer beware.
Update:
After my complaint the new Projector was sent and it is working good this time. 1 star + for having this resolved.
Projector quality is fine for the price and colors are crisp and sharp. 1 star + for Projector quality.
Observation: This projector might contain malware, therefore I did not connect it to the network. MagCubic should analyze this and handle this properly.
Support was very poor and It took 2 weeks to solve my issues , I had to complain and escalate to consumer protection. 2 star - For Support and Consumer handling
Reply from Magcubic2026-10-22
We're sorry to hear about your experience with your projector. Customer safety is very important to us, and we take your concerns seriously.
Our customer support team has already arranged a replacement projector for your order. We apologize for the inconvenience and frustration this situation has caused, and we appreciate your patience while we work to resolve the issue.
If you have any further questions about your replacement, please contact our customer support team, and we'll be happy to assist you.
Best regards,
Magcubic Customer Support Team
Received a projector with fingerprints and dust trapped on the inside of the sealed lens assembly.
When reported, support asked me to disassemble the device myself for a $5 refund. When I opened a dispute with my payment provider, they promised a replacement but refused to send it unless I cancelled the dispute first, claiming their system was locked and later admitting they wanted to avoid dispute fees.
They never resolved the issue through chargeback. Thankfully Klarna stepped in and refunded me.
Always use a safe payment method (like Klarna or PayPal) and never close an open dispute before you have your refund or a working replacement in hand.
EDIT: 2026-10-20
After posting this review, Magcubic contacted me offering an additional $8 compensation if I agreed to update/modify my review. Offering monetary incentives to influence or alter genuine customer reviews is completely unacceptable. Stay cautious.
Reply from Magcubic2026-10-09
Hi,
We’re sorry to hear about your experience. This is certainly not the level of product quality or customer support we aim to provide.
We take your feedback seriously and would like to look into what happened with your projector and the communication regarding the replacement. Could you please share your order number with us so we can investigate this matter further?
We apologize for the frustration and inconvenience this has caused, and we appreciate you bringing it to our attention.
Updated：
We're sorry to hear about your experience with the M800 and the frustration this situation has caused.
The quality of our products and the trust of our customers are both very important to us. Receiving a projector with dust or fingerprints inside the optical assembly is not the experience we want our customers to have, and we're sorry that the support process added to your frustration.
We also take your concerns about the handling of your replacement and the communication regarding your review seriously. Customer feedback should always remain independent, and any support or compensation should never be conditional on changing or removing an honest review.
We are reviewing the communication and handling of this case internally so we can better understand what happened and improve our processes.
Thank you for bringing these concerns to our attention. We apologize that we did not deliver the experience you expected from Magcubic.
Trying to return the product but Magcubic chat is never available and they have never sent any information on how to return the product.
Do not recommend it to anyone
EDIT: order number 10022512
Reply from Magcubic2026-10-08
Hi,
I’m sorry for the trouble you’ve experienced. Please send me your order number, and I’ll personally follow up on your return request and help track the issue.
Thank you for your patience.
I had an issue with the X7 projector as it stopped working after 4 months. I contacted the support team and they were quick to respond and have arranged a replacement within a week. Really happy with the quick and positive response from them :)
Reply from Magcubic2026-09-29
Thank you so much for sharing your experience! We’re sorry to hear about the issue with your X7, but we’re glad our support team could respond quickly and arrange a replacement within a week. We truly appreciate your kind words and continued support!
HY320 Pro Projector Review
Overall, I’ve really enjoyed my experience with the HY320 Pro. It’s lightweight, compact, and easy to carry around, making it a convenient option for different spaces or even for traveling.
The projector is also very easy to use and starts up quickly. Another positive point is that it doesn’t get excessively hot and operates relatively quietly, which makes the experience much more enjoyable when watching movies.
So far, I’ve only tested it indoors, but I’ve had good results at both short and longer projection distances. The autofocus works very well and is one of the features I’ve been most impressed with.
There are a few downsides, although they haven’t completely affected my overall experience with the projector. The automatic keystone adjustment doesn’t work very well when the projector is positioned at an angle rather than directly in front of the projection surface, so I’ve had to adjust it manually in those situations.
The remote control also feels a bit fragile and doesn’t have a particularly premium feel. In addition, the built-in speaker doesn’t offer the best sound quality, so I’ve been using a Bluetooth speaker instead.
My biggest concern is the image quality in dark scenes. Since the first time I used the projector, I’ve noticed some bluish spots that always appear in the same positions. I’m not sure whether this could be caused by dust or dirt inside the projector, but since the unit doesn’t seem to be designed to be opened for cleaning, this is the issue that concerns me the most.
Despite these drawbacks, I’ve had a positive overall experience so far. For its size, portability, ease of use, and autofocus performance, the HY320 Pro has delivered good results.
Reply from Magcubic2026-08-27
Thank you so much for sharing such a detailed review of the HY320 Pro! We’re glad to hear that you’ve been enjoying its portability, quick startup, quiet operation, and especially the autofocus performance.
Regarding the bluish spots you noticed in dark scenes, they may be related to dust inside the optical system. The HY320 Pro can be opened for internal dust cleaning, so it is possible to clean the unit if necessary. If you’d like, please contact our support team and we’ll be happy to provide you with the appropriate cleaning guidance and steps.
We also appreciate your honest feedback about the keystone adjustment, remote control, and built-in speaker. Your comments are very helpful for us as we continue improving our products.
Thanks again for giving the HY320 Pro a try and for taking the time to share your experience!
Projector is brilliant, very happy with it, so nice and bright and quiet.
Shipping took a while but it got to Tasmania
Reply from Magcubic2026-08-21
Thanks so much for sharing your experience with the X7! We’re really happy to hear that you’re enjoying the brightness and quiet performance. 😊
We’re sorry the shipping took a little longer than expected, but glad to know the projector made it safely to Tasmania. Hope you have lots of great movie nights with it! 🎬🍿
Thanks again for your support of Magcubic! ❤️
Disclosure: I received the HY450MAX free of charge through Heyup's community tryout program. Opinions are entirely my own.
For around $225, this projector delivers features I'd associate with far more expensive devices: auto-focus and four-corner keystone correction that genuinely work, surprisingly capable speakers, and a sharp, pleasant 1080p image in a dark room. It's well built yet light enough to carry one-handed, so it became our "second TV" within days... kids' movies in the bedroom one night, a World Cup match in the office the next.
Room for improvement, all cheap fixes: the power cable is too short (~1.5m), there's no lens cover (mine arrived with fingerprints on the lens), the fan is audible until content masks it, and there's no 3.5mm audio out. The app store is barebones, but YouTube, Jellyfin and Plex all run fine.
No dealbreakers at this price. As an absolute device it's good; factor in the price and it's excellent value. Recommended, especially for dark-room use.
customer service very limited to returns option, ordered a projector from Magcubic and received a used item, tried to get in touch but very poor customer service barely responding to emails.
Thanks I appreciate the feedback and update, As it took a effort to deal with this issue and has been resolved, I like to point out the return process To be more efficient in the future, with options like a returns slip address on it, so if a customer has an issue can at least have the option to return an item.
ORDER 10018764
Reply from Magcubic2026-08-11
Hi,
We’re sorry to hear that you had a disappointing experience with your order #10018764.
We reviewed the communication regarding your case, and our customer service team has been actively responding to your emails. We’re also glad that you and our support team have already reached an agreement regarding the refund.
That said, we sincerely apologize for the inconvenience and frustration this situation caused you. We appreciate you bringing this to our attention.
Thank you for your patience while we worked through the issue with you. We hope the agreed resolution can help address your concerns.
Best regards,
Magcubic Customer Support
Firmware update didn't fix the USB problem In Google Tv Mode I'm on the latest firmware and now avoiding emails
Reply from Magcubic2026-08-04
Hi,
Thank you for sharing your feedback. We’re sorry to hear that you’re experiencing issues with the USB flash drive function on your HY350GT.
We would like to help resolve this issue as soon as possible. Could you please provide your order number? Once we receive it, we will immediately arrange for our customer service team to contact you and assist with troubleshooting and finding a solution.
We appreciate your patience and look forward to helping you get your projector working properly.
Best regards,
Magcubic Customer Support
A very professional company with fantastic projectors; they shipped everything in just a few days with perfect packaging. And it’s wonderful to have a projector at home that can be used both indoors and outdoors I love it!
Reply from Magcubic2026-07-29
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you had a great experience with both our service and your projector. It's especially rewarding to know that your order arrived quickly, was well packaged, and that you're enjoying the flexibility of using it both indoors and outdoors.
Creating an enjoyable big-screen experience wherever our customers are is exactly what we strive for, and we're thrilled that your projector has become part of your home entertainment.
Thank you again for your support and recommendation. We hope you enjoy many more movie nights and memorable moments with your Magcubic projector! 😊
The prices are great, coupons work fine and give a substantial discount, not most important is the product itself. I got the HY350GT and it really surprised me with a great picture, easy setup, far more brightness than I expected and to top it all up - full functioning Google TV. Worth every cent.
Reply from Magcubic2026-07-29
Thank you for your fantastic review! We’re so happy to hear that the HY350GT surprised you with its picture quality, brightness, easy setup, and full Google TV experience.
Providing great value and an enjoyable viewing experience is exactly what we strive for. We truly appreciate your support and hope your HY350GT brings you lots of great entertainment moments!
SCAM! Marked as "Delivered" but NOT received. Complete radio silence from support!
Avoid this shop! The tracking info for my Magcubic order shows "Delivered", but the package never arrived. It’s nowhere to be found.
The worst part is that their customer service has completely gone ghost. I have sent multiple emails demanding either proof of delivery or a refund, but they are TOTALLY IGNORING me. No replies, no help, nothing.
They take your money, don't deliver the product, and then ignore your emails. Absolute scammers.
Order number: 10017134
Reply from Magcubic2026-07-02
Hi,
Thank you for providing your order number.
We've checked with our customer support team, and we could not find any emails from you in our support inbox, including the spam folder. We also searched by your order number, email address, and recipient information, but unfortunately couldn't locate any previous correspondence.
Could you please let us know which email address you sent your messages from and which email address you sent them to? Our official support email is [email protected].
Our customer support team is also trying to contact you using the contact information associated with your order so we can resolve this as quickly as possible.
According to the shipping information, the latest tracking can be viewed here:
https://track.4px.com/#/result/0/4PX3002849553492CN
We sincerely apologize for the inconvenience and appreciate your cooperation. We'll do our best to investigate this issue and provide a satisfactory solution as soon as possible.
Magcubic Vision
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