Woofz (woofz.com) has a 3.9 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Animals & Pets and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi Leontine, thank you for sharing your thoughts! We’re happy to have you with us, and we’d love to know how we can make your training sessions even better. If there’s any specific feature or tweak you’re looking for, please drop us a line at [email protected] — we’re always listening 💛
Easy to use, and I love the progression piece! It’s so easy to follow!
Hi Sydney, it’s so good to know that the app is making your daily routine with your pup a little easier. 💛 Every small win in training counts, and we’re just glad to be a part of your journey.
I originally gave them one star because I expected a 9.99 charge but got a 99.99 charge instead. To their credit, I received a response within 24 hours and a credit in about a week. Still not happy about the surprise billing, but they made it right. Clearer instructions would be a great help.
Hi Ross, it’s great to get such detailed insights! Feedback from the community is what helps Woofz grow and improve every day. Thanks for sharing this journey with us.
It’s easy to use and understand and really breaks everything down into basics.
Hi, it’s so good to know that the app is making your daily routine with your pup a little easier. 💛 Every small win in training counts, and we’re just glad to be a part of your journey.
Woofz has been one of the best purchases I’ve made since bringing home my puppy. The training is broken down into simple, easy-to-follow steps, making it really straightforward to teach new commands and build good habits. The daily lessons are engaging, and I’ve noticed a huge improvement in my puppy’s obedience, confidence, and behaviour in a relatively short time. I also love that the app covers much more than basic commands, with advice on puppy behaviour, socialisation, and common training challenges. It’s like having a professional dog trainer available whenever you need one. If you’re getting a new puppy or looking to improve your dog’s training, I’d highly recommend Woofz. It’s been a fantastic investment and has made training enjoyable for both me and my dog.
Hi Josh, it’s great to have you and your pup with us! We’d love to hear how the training is going — yours little wins are always the highlight of our day. If you ever need a hand or just want to share a progress update, reach out at [email protected] anytime 🐶
I paid for four weeks of training, but then my dog was diagnosed with an obsessive compulsive disorder and put on medication so I needed to wait to start the training. WOOFZ has NOT been user-friendly.THERE IS NO PHONE NUMBER THAT WORKS. AND I HAVE TRIED THEIR TECH SUPPORT #, THEIR CUSTOMER SUPPORT & THEIR ONLINE CONTACT INFORMATION. I just keep getting a reply that it doesn’t recognize either of my two emails which I would’ve used in sign up. Very very frustrating.
Hello Darla! We're very sorry to hear about your dog's diagnosis. We also sincerely apologize for the frustration you've experienced while trying to reach us. We've carefully reviewed your case and have already sent you a reply. Please check your email inbox, including your Spam, Junk, and Promotions folders, as our message may have been filtered there. We appreciate your patience and look forward to helping you resolve this.
I love how clear and easy the instructions are to follow. It’s really working with my puppy.
Hi Ryan, it’s so good to know that the app is making your daily routine with your pup a little easier. 💛 Every small win in training counts, and we’re just glad to be a part of your journey.
Woofz is a really user friendly and interactive way to learn more about how to understand and train your dog better :) Great job!
Hi Mercedes, it’s so good to know that the app is making your daily routine with your pup a little easier. 💛 Every small win in training counts, and we’re just glad to be a part of your journey.
I’ve just started the program with my 5 dogs (3 German Shepherds, 1 Dingo, 1 leopard catahoula). We have knowledge of some of the basics. But the really cool part is you get to go back and review those steps with you fur baby and make them feel so loved and praised instead of just being in trouble. I have an aggressive dog, and sometimes the negative takes over because of behavior. But I was reminded today, to always leave a training session on a positive note, because my dog has feelings and emotions that she is trying to tell me if I will just watch and listen. I am in love with the is program so far!
Hi Trisha, we love seeing pup parents who are so dedicated to understanding their pets better. 🐶💛 If there’s anything we can do to make your sessions even better, just let us know at [email protected].
We have just begun training and so far our experience has been very good. So glad we are using Woofz. I want the best for my puppy
Hi Yvonne, we love seeing pup parents who are so dedicated to understanding their pets better. 🐶💛 If there’s anything we can do to make your sessions even better, just let us know at [email protected].
It is very user friendly and dog friendly
Hi Sherrie, it’s so good to know that the app is making your daily routine with your pup a little easier. 💛 Every small win in training counts, and we’re just glad to be a part of your journey.
Easy to understand and very effective! Highly recommended!
Hi Alexander, we love seeing pup parents who are so dedicated to understanding their pets better. 🐶💛 If there’s anything we can do to make your sessions even better, just let us know at [email protected].
I put this at 5 stars, so people can see why there are 1 stars! I would NOT RECOMMEND using Woofz, they have a nice site, kind of decent program. However, when it comes to subscription monies - they are terrible with their customers! Before you commit to this product you should check out all the 1 Star reviews - these are real experiences. They do not actually reply, their AI robot does, and they will absolutely not give a refund under any circumstance even if they said that they cancelled your subscription and they actually didn't. BEWARE OF THIS SCAM!!!!!
Hello Hanson! Thank you for taking the time to share your thoughts with us. We're truly sorry to hear that your experience has been frustrating. We always strive to make our subscription terms as clear and transparent as possible, but we understand that there's still room for improvement. Your feedback is valuable, and we'll make sure to share it with our team as we continue refining the experience. I can also see that your case is already under review. Please allow our team a little more time to investigate it thoroughly—we'll get back to you as soon as possible with an update. Thank you for your patience.
Excellent support .. the training is made simple .. and effective. But the quiz for the completion of each phase for us- Brits- is a bit more difficult to comprehend due to the difference in language and how it is used ! Worthwhile joining. But my pup is extremly sensitive so have to take it very slowly .. going back a step often. But it’s easy to check online where you need to pick up from ! All in all I will recommend, mainly because it suits my particular pup !
Hello Joann! Thanks for the rating. We hope Woofz is making your daily adventures with your pup even more fun and stress-free. If there’s anything we can do to make the experience better for you, just message us at [email protected] — we’re always here for you.
I was never able to access the app. Numerous emails and no help. Total waste of money. I’ve asked numerous times for a refund. Not happened as yet
Hi Marie, thanks for the insights! We truly want Woofz to be the best tool for you and your dog, so your feedback helps a lot. Also, our team has now reviewed your case and sent you a response by email. Please check your inbox, as well as your Spam, Junk, and Promotions folders, as our message may have been filtered there. We hope you'll receive it shortly, and if you need any further assistance, we'll be happy to help.
So far so good. Some of the materials assume I know something about training a puppy though.
Hi, thanks for the rating! We’re glad you’re enjoying Woofz, but it feels like we might be missing a little something to make it perfect for you. If you have a moment to share what would make it a "5-star" experience in your eyes, we’d love to hear it at [email protected].
I’ve only just started training with Woofz with my 10 week old Newfoundland ! I’m finding it easy to use, however, instead of using the word “yes” , I have decided to use the word “good” ! Being in Australia, I personally think that it works better with Aussie lingo. I don’t suppose it matters what word you use , provided it’s positive !
Hi Danni, thanks for the rating! We’re glad you’re enjoying Woofz, but it feels like we might be missing a little something to make it perfect for you. If you have a moment to share what would make it a "5-star" experience in your eyes, we’d love to hear it at [email protected].
Good site. I’m sure we will learn lots
Hi Teresa, we love seeing pup parents who are so dedicated to understanding their pets better. 🐶💛 If there’s anything we can do to make your sessions even better, just let us know at [email protected].
Loving this course so far! Helpful to know about my dogs personality and how to train her. It’s fun to follow the instructions and love that it keeps me accountable. So far it is easy to follow!
Hi Jan, so glad Woofz is working for you and your pup! 🐶 If you ever have questions or ideas, we'd love to hear them at [email protected].
This has been one of the most frustrating subscription experiences I’ve ever had. I signed up because your advertising mentioned a free trial and a money-back guarantee if I wasn’t happy. Unfortunately, that has not been my experience at all. First, the training plan completely ignored the information I provided. I explained that my dog, Daisy, already knew many basic commands, yet the app started from “Day 1” as if I had just brought home an 8-week-old puppy. It was repetitive, boring and not personalised. Second, the billing has been unacceptable. Even after cancelling and contacting support several times, your system kept trying to charge my card for different amounts (US$39, US$35, US$23…). Every time I thought the issue was resolved, another payment attempt appeared. I no longer trust your billing system. Instead of feeling supported, I felt like I had to constantly monitor my bank account to make sure I wasn’t charged again. I would never recommend a service where cancelling a subscription turns into this much stress. Very disappointed
Hello Ella! We are very sorry about this unpleasant situation; we understand that unexpected charges can be concerning. We would like to clarify that all transactions are processed via secure payment systems and only occur after authorization at the time of purchase. Our team is always ready to check any charges or answer questions regarding your subscription. Please contact our support team at [email protected] so we can review your account and help resolve the issue. We appreciate your feedback and apologize for the inconvenience 💛
70 reviews matching