Service is great
Service is great, I ordered some parts and a few of the items were damaged in shipping. I emailed in, and the response was quick and replacements were sent to me. A pleasure to deal with.
About wpl-rc.com
Data updated- Website
- wpl-rc.com
- Category
- Hobbies & Crafts
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 9 reviews
- Replies to negative
- 20% (1/5)
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About this business
The Official Webstore of WPL RC, well known for its customizable 1/16 RC Offroad, Rock Crawler, RC Truck and Kei Cars and world class customer service!
Written by the business, not verified by us.Is wpl-rc.com legit?
wpl-rc.com (wpl-rc.com) has a 4.4 out of 5 rating on OK.one, based on 33 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 85% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 20% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-10-24.
What people say
I ordered a C74-1 and it was delivered…
I ordered a C74-1 and it was delivered no issues and great customer service for missing parts via Photo
Great customer service
I've had my parcel stolen and they were kind enough to send out another one which I did end up receiving thanks a lot everybody!
Very professional and helpful good…
Very professional and helpful good shipping my son loves items.
Ive had a few problems with a order…
Ive had a few problems with a order getting lost, but Edward from WPL RC has been nothing helpful and supportive through this. He has helped me so much with my problem and has sacrificed his profit, to make sure that I got a replacement for the lost order, and done everything to make sure I was happy with the replacement and customer service.
I received a faulty item and Liam had a…
I received a faulty item and Liam had a new one on the way in about 48 hours!!
WPL Customer Service is Top Notch.
Edward and Liam provide top notch customer service, and very good communication. I contacted them with help ordering some parts. They were diligent in assisting me with the online ordering glitch I was having. They fixed the problem, and then I requested one of the newer BC V2 ESC Receiver board, I noticed it wasn't available. Edward was able to look into ordering some so I could also order this item. On top of that, they stand by their product, and they will take care of you. You will not find a better place to get upgrades and replacement parts for a reasonable price.
WPL is one of my Top RC Brands!
WPL is definitely one of my Top RC companies! Their price to value ratio is unbeatable I have bought four different Rc cars (all rtr) and had no issues whatsoever, they all run fine, I even upgraded my b36 with the metal axle kit! I'm just in love with the products! The support is great as well, I had a faulty Winch sent to me that wouldn't turn and WPL sent me a replacement right away! Top Notch RC Store right here!
Really great with worenty
Really great with worenty and folty parts straight out the box. Get back to you almost straight away. Definitely recommended
False advertising
Promised me and charged me for a ww2 grade box on my b36 then when it came damaged they admited they actually don't package their big (more expensive) models in those packages. It's false advertising and greed. They claim to be too small of a company to refund me for what they know they caused and charged me for.
D22-RTR that Never Arrived
I order a D22-RTR on January 24, 2025. My credit card was charged $71.90 in US dollars. I am in Canada so the credit card company applies an exchange rate. Once shipped there was a tracking number and after some time it said it was delivered on February 14. But it was never delivered. I contacted the company and they looked into it and said it was delivered. Checking my Amazon deliveries unnoticed a small plastic bag and when I checked it, it was from WPL. They sent a small pack of steering upgrade parts. Something completely different and 100 times smaller than a box for the D22-RTR. They had no explanation as to how such a mistake could occur, except that they were rushing shipments and packing trying to catch up from the Chinese New Year backlog. Their initial resolution was to simply offer a refund. Since I want the truck, not a refund I asked for the truck. Due to it being out of stock with no known date to be available there was much I could do. I was unhappy with a refund given that as they charge US dollars, and refund to my credit card would be converted and I would lose money. But I had no choice. The refund did go through but I ended up losing a little more than $8 due to the conversion rates. Not a lot of money but my money nonetheless the less for a product that I never received, and all due to their error. Although they attempted to provide customer service, they never offered to send a different model, or anything like that. Their first response was “sorry. We will give you a refund”. I will not order from them again due to the lack of QA/QC and poor customer service to resolve an obvious error on their end.
WPL B36KM
I've ordered a metal kit. The shipping was quick and the build is a lot of fun. The parts fit together and the endresult looks great, but the instructions are sometimes a bit tricky. The price to performance ratio is extraordinary. WPL offers great sercice! My kit unfortunately was missing a part group. No worries, after contacting the support they send me the parts for free. Missing parts in kits can happen sometimes even with expensive brands. Good service is key.
WPL LEGENDS IN RC
I'm a RC Nut, just Love the cool array Of toys that WPL produce They are legends in well made and affordable RC. WPL really enjoy seeing how people transform There toys, Put there own ideas into there finished RC gems. If help is needed with any problem etc, Liam or Edward are always there to help They are the WPL Legends. WPL just Gets better toy by toy, And is for the beginner right up to the experienced. From Scale to what ever you are into. WPL is a business that you can talk to, and actually Get a great response with anything you need. I have great respect For this vergining company and know They will only get better in the future.
These guys are awesome
These guys are awesome! If there's an issue with your order they will work to make it right with replacement, refund, or discount. They also don't just sell the trucks, they're also fans of the hobby, so it's like doing business with a friend. Highly recommend!
The team at WPLRC helped resolve my…
The team at WPLRC helped resolve my issue for spare parts and went above & beyond to get them to me.
Just received my D62
Just received my D62. Another good looking model. This one the VW. It looks exactly like my first car, that's why I bought it. For the price, there is no better detailed RC car. It's so cool that the headlights are a yellow shade, and actually look like the dim 6 volt lights they were! This is my 3rd WPL(I know this is a CXD), and I am just as happy as when I got my D63, Which was my favorite so far. The customer service and communication from WPL is probably the best of all the Chinese companies I deal with. When it comes right down to it, the customer service is WAAAY better than Horizon Hobby in the US, where I make most of my other purchases.
I've been buying these RC's for about…
I've been buying these RC's for about 5yrs now. There great for the money. Great detail. I've got metal kits and RTR's. Never been disappointed. Couple broken parts along the way but they have all the replacement parts listed and they're easy to replace. Affordable! I have an 8yr old who loves these things as well. He enjoys working on/building them with me. And Edward is great. He's always been quick to reply with answers and tips. Highly recommend
Edward is the GOAT
I got to say, they are really taking care of their customer. Edward is the epitome of excellence, and it has been a very pleasant experience dealing with him. 10/10 would buy again frfr no cap.
Thanks for the help!
Excellent product, brilliant customer service.
I bought a C44KM last year, thinking I would have enough down time to start a new hobby as a new dad, how wrong I was. The kit arrived promptly and was well-packaged, ensuring all components were intact. The instructions provided were clear and detailed, making the initial stages of assembly straightforward. However, as I progressed, I encountered some challenges with fitting certain parts together but not a show stopper. In one of the sleepless nights I decided to have a spin in the electronics and fried the receiver board. This is where WPL RC’s support team truly shone. Throughout my interactions with WPL RC’s support team, it was clear that they prioritize customer satisfaction. They were always courteous, understanding, and eager to help. Their proactive approach in following up to ensure that my issues were resolved demonstrated their commitment to providing excellent customer service, even got a 50% discount for my new board! The replacement process was seamless. WPL RC’s support team arranged for the new parts to be shipped out immediately, and I received them within a few days. The new components worked perfectly, and I was finally able to enjoy my remote-controlled car. The efficiency and professionalism displayed by the support team during this process were commendable. In conclusion, my experience with WPL RC was overwhelmingly positive. The combination of high-quality products, detailed assembly instructions, and exceptional customer support made the entire process enjoyable. Despite the initial challenges, the support team’s responsiveness and expertise ensured that I could successfully assemble and operate my remote-controlled car. I highly recommend WPL RC to anyone looking for a reliable and customer-focused company in the RC hobby industry. Their dedication to customer satisfaction sets them apart, and I will definitely be returning for future purchases. Edit: I finished the build the 16/08/2024, good things take time to happen.
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