Very fast
Very fast, top support!
About tesery.com
Data updated- Website
- tesery.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/61)
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About this business
Committed to providing you with high-quality Tesla accessories and exceptional customer service!Tesery provides a high quality parts shopping platform for every Tesla owner to ensure consumer rights and product quality. By centralizing all Tesla high quality accessories together, it allows all owners to quickly find the various accessories they need in one place, thus avoiding the high shipping costs, time costs and different quality of buying different accessories from different places. We help every Tesla owner improve their car experience, create a simple, intuitive and guaranteed shopping experience for users, and open up a comfortable and personalized green "Tesla lifestyle".
Written by the business, not verified by us.Is tesery.com legit?
tesery.com (tesery.com) has a 2.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-04.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of vehicle accessories available, mentioning that items like steering wheel covers and window shades look amazing, feel comfortable, and fit their cars perfectly. Many people also praise the friendly support teams and fast delivery times on numerous successful purchases. Though some customers experienced significant delivery delays, receiving incorrect or defective items that did not fit properly during their orders. A few other people also felt frustrated because the customer service team was completely unresponsive when they requested returns or assistance with issues. Several reviewers noted that tracking information was difficult to understand or missing entirely.
Auto-generated from all reviews of this business. For reference only.What people say
Good customer service
The headlight I purchased arrived damaged most likely caused during shipping. I contacted Tesery, and they offered a replacement, but I had the Tesla Service Center install the OEM headlight. Tesery promptly provided a full refund. Very content with their customer service.
Great customer service from Tesery
Great customer service from Tesery. I needed just one replacement wheel cover rather than buying another full set, so I contacted them directly. Julia was really helpful, arranged the correct replacement for me and kept me updated throughout. Really quick and friendly service. Very happy with how they dealt with it 👍🏻
Answered right away despite internet…
Answered right away despite internet and search webs saying they are unreliable. Very good service from team tesery
Fantastic product (Tesla model 3…
Fantastic product (Tesla model 3 under-shades) and service. Incorrect colour clips sent but the customer service team were great in arranging for the replacement parts to be sent promplty. High recommended the product and company.
I’m very happy with my experience with…
I’m very happy with my experience with Tesery. The NovaPads mattress has been a great addition to my Tesla Model Y and worked really well during my road trip across Europe. When I contacted Tesery about a small issue, their customer service responded quickly and handled everything perfectly. The communication was friendly, professional and the solution was arranged incredibly fast. It’s great to see a company that really takes care of its customers even after the purchase. Excellent customer service and a very positive experience overall. Highly recommended!
Excellent Customer Support Experience
I had a great experience with Tesery’s customer support team. Julia was responsive, professional, and genuinely helpful throughout the process. She made sure my issue was resolved and kept me updated until the replacement parts were on the way. I appreciate the level of care and follow‑through. Thank you, Tesery, for standing behind your products and providing excellent service.
I’m always nervous ordering from…
I’m always nervous ordering from overseas… I’ve been burned before by unscrupulous retailers who disappear after they are paid and / or the products do not meet your expectations. Tesery.com was not one of them. After the local courier (Canada Post) lost my package Tesery was immediately communicative, as is I was dealing with a trusted shop down the street. They showed sincere concern, went out of their way to fix the situation and left me a really, really happy customer. Despite the delay I’m really pleased with my experience…. This company is a class act with real people behind it. Order with confidence.
Good service, a bit slow response
I ordered three products and unfortunately received the wrong item for one of them. It took some time to get a response and receive the correct product, but in the end everything was resolved and overall I’m happy with my purchase. I’d also like to thank Rio for his help and for resolving the issue.
This company is not trustworthy
This company is not trustworthy. They respond only when I got VISA involved to block the payment. I’m still waiting for my refund almost 2 months later.
The quality of ordered items are great!
I ordered lots of items from Tesery. All have arrived and the qualities of them are great. Perfectly fits as promised witt My 2021.06 TESLA M3 LR.
STAY AWAY!!
STAY AWAY!!! Bought the carbon dashboard and door covers for my Tesla. Arrived and the dashboard piece doesn't fit at all. They offered a 20 dollar gift card thinking this is acceptable for an unusable product that cost over 180! Asked I to return the products as the dashboard cover has a defect, and I'm not exactly going to use the door covers alone. They said they would provide the returns address once they had seen the products packaging, which I sent over and they then stopped responding! Should have checked the reviews prior because I don't think I'm the only one!
Quick reply to query and pleasure to…
Quick reply to query and pleasure to deal with
Overall a happy experience
Overall a happy experience. There was a major issue with one of the Model Y roof racks and Tesery eventually replaced it at no charge. I also purchased another 3-in-1 charging unit which was not ad advertised and they credited me for that so am happy to report that they stand by their products.
STAY AWAY FROM THIS PLACE !!
STAY AWAY FROM THIS PLACE !!! I ordered some accessories for my model 3 They sent me double quantities which I verified I ordered the correct quantities when I placed order .. they doubled products and charged me The sun shade smelled like death Nobody ever responded literally no customer service..if your ok with giving money away then shop with Tesery , but I’d recommend just sticking with official Tesla products or make sure they are a reputable accessory company
Great product
Great product, quick service
Just purchased the rear entertainment…
Just purchased the rear entertainment screen for model 3 doesn’t work plugged in and fan stayed on constantly. Ask for return and refund wanting evidence which means stripping rear out again and plugging it in to take pictures. Wouldn’t buy anything again. Be warned people waste of money can’t be bothered with returns but please don’t fall for these garbage retrofit screens.
The response and good customer service
Excellent Service
I recevied the wrong product but then I made a complain and I received the correct one. And they didn´t even request me to give back the wrong one. Excellent service. Thank you Tesery, wish you best sucess
This is just dropshipping scam
This is just dropshipping scam. Overpriced bs that takes EVEN LONGER to ship compared to direct order on Aliexpress/Temu.
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