Committed to providing you with high-quality Tesla accessories and exceptional customer service!Tesery provides a high quality parts shopping platform for every Tesla owner to ensure consumer rights and product quality. By centralizing all Tesla high quality accessories together, it allows all owners to quickly find the various accessories they need in one place, thus avoiding the high shipping costs, time costs and different quality of buying different accessories from different places. We help every Tesla owner improve their car experience, create a simple, intuitive and guaranteed shopping experience for users, and open up a comfortable and personalized green "Tesla lifestyle".
Written by the business, not verified by us.tesery.com (tesery.com) has a 2.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-04.
Most reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of vehicle accessories available, mentioning that items like steering wheel covers and window shades look amazing, feel comfortable, and fit their cars perfectly. Many people also praise the friendly support teams and fast delivery times on numerous successful purchases. Though some customers experienced significant delivery delays, receiving incorrect or defective items that did not fit properly during their orders. A few other people also felt frustrated because the customer service team was completely unresponsive when they requested returns or assistance with issues. Several reviewers noted that tracking information was difficult to understand or missing entirely.
Auto-generated from all reviews of this business. For reference only.Tesery was super simple to work with. everything came in a reasonable time. The customer service was excellent in diagnosing an issue that I had. They got back to me and told me the proper function steps for the product I received. Best part of tesery is the provided step by step process of installation for items.
I bought the nappa leather white boot liner. It took about two weeks to come from china but quality was very good. Very easy to install and looks really smart.Overall a good experience and happy with the product.
They advertise items as compatible with Model Y Juniper. They are often not. What is compatible is low to medium quality. Avoid this foreign operating company, they sell low quality items and cannot be contacted post sale.
Zero customer service . Never recived parcel , no response when enquiries were made . Tryied email , wattup with no chance to resolve or get and answer about my item. Do not buy from this company, all they have advised was a complete lie. Not even 1 star , zero response, zero customer service. Still waiting for a refund
My wife bought me these Tesery cooling seats as a Father's Day gift, and they only worked for a single week. Now, the seats refuse to shut off, and the control button overheats within five minutes, literally burning the back of my legs. Worse than the broken product is the completely non-existent customer service. I have attempted to contact Tesery support over seven times to resolve this, but I have been completely ignored. I am now resorting to public reviews to warn others. Do not waste hundreds of dollars on this company like we did.
Incredible fast feedback and considerate support from TESERY team. They checked what happened and then re-ship and provide the new tracking number immediately.
I bought a wheel caps for model y 19". It covered rim lip but when I hit the curb it came off and damage the wheel lip. i have fitted back and driven in motor way and it came off again and hit the body and scratched. cheap product. not good quality. never buy this poor quality product.
I received damaged carbon accessories for MP3 and provided all evidence for replacement. Multiple mails and ask for extra details turned to no solution eventually. I purchased overall 800€ from the website... so even good customer are discharged.
Took way too long for delivery. No instructions included with product. Searched endless YouTube videos for the correct instructions. My 24 model Y didn't have a blue connector, mine was white. Mini ultra dashboard had no tools or instructions and the Blind spot monitor LED ambient light had tools but wrong instructions.
Order quoted as 7 to 14 days delivery and over a month and a half later there is no sign and Tesery do not answer messages. This company is a scam.
This was exactly what we desired. Shades fit perfectly, easy to install, great quality, and look amazing. I initially had a problem getting shsdes installed but customer service was quick to respond... install problem was my error. LOVE THESE SHADES
I placed an order TESERY102227EN with Tesery more than a month ago and I still haven't received my items. To make things worse, their customer support has gone completely silent. I sent an email 5 days ago requesting an update on my delivery and I have received absolutely no response.This level of customer service is unacceptable. If you cannot fulfill the order or reply to your customers, you should not be taking our money.I demand an immediate update on the tracking status of my order or a full refund. I will be forced to open a dispute/chargeback with my payment provider if this is not resolved immediately. Avoid this store.
Lots of products for Tesla. Quality and great customer service.
I ordered a fridge on the 5. July 2026. I got sent a fake tracking number that ups does not recognize. I sent an email to support at the 9. of July. No answrr as of today. I sent a whatsapp message with the same request on the 13. July, 14.July and 15. July. No answer. The package should already arrive and they have not handed it yet to a carrier nor did they do anything. No answer from support nothing. I am not even sure if this site is a serious online shop or a big scam. Be careful ordering here and absolutely don’t expect to get anything..
I ordered a sunshade and floor mats for my Model X ($243.46, order TESERY91889EN) in May 2026. The products didn't meet my expectations — the sunshade doesn't fit properly and the mats are thinner than I wanted — so I requested a return on May 28, well within a reasonable return window. What followed was six weeks of runaround: I sent follow-up emails on June 1, 4, 7, and 9. No response to any of them. When support finally replied, they asked for photos of the items. On June 18 they confirmed in writing they would send return instructions once photos were received. I sent photos of everything on July 3. Then silence again for 11 days. On July 14 they told me they would no longer handle the return directly and to go through my credit card company instead — even though that dispute had already closed two weeks earlier. The end result: I've been asking to return these items since May 28, I did everything they asked, and I still have no return authorization and no refund. Reading other reviews here, the pattern of asking for photos and then going quiet appears to be common. I'll update this review if Tesery resolves the return.
I ordered an Alcantara Dashboard Replacement and an Alcanta Armrest Cover from Tesery. Shipments arrived relatively quickly and in good condition. I was extremely pleased with the quality of the Alcantara Dashboard Replacement! It fit easily, looked great and was a decent price for the upgrade. On the other hand, I was less than thrilled about the quality of the Alcantara Armrest. It fit the current armrest well and looked pretty good too, but when you felt it with your hand or attempted to put your elbow down to test the material, it did not feel like that Alcantara/suede feel where you can make it darker or lighter with the swipe of your hand. I wanted to return this item and I set about doing it. Instead of arguing with me or prolonging the return process (cough cough looking at you Yeslak!), Tesery handled the return situation smoothly and resovled the issue to my satisfaction. I would recommend Tesery to any Tesla owner and wanted to take the time to show them I appreciated the no hassle return and the very nice dashboard replacement.
If you buy something electronic and it doesn't work, expect to lose money, they won't exchange the product or refund your money.
Very good Quality and Nice Products . Good Community Support in different request .
I ordered a protective car cover for dogs. It cost $93 and the seams split within days. It's impossible to get in touch with support and seems like a scam.
I placed an order on 20th June after reading delivery times 7-13 days, as I needed it for a trip. Its now been 18 days and still nothing I never got a tracking info until last week after I emailed asking where my order was ? I was told sorry some items were out of stock. Why let me order them then ? I would have brought from a different company had I known Shame
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