June 2026
June 2026 I ordered brake calipers in yellow for my 2023 Tesla S. However, they sent me for 2022. The post to send them back will cost me $50 - which is half the price of the calipers.
About tesery.com
Data updated- Website
- tesery.com
- Category
- Vehicles & Transportation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 0% (0/61)
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About this business
Committed to providing you with high-quality Tesla accessories and exceptional customer service!Tesery provides a high quality parts shopping platform for every Tesla owner to ensure consumer rights and product quality. By centralizing all Tesla high quality accessories together, it allows all owners to quickly find the various accessories they need in one place, thus avoiding the high shipping costs, time costs and different quality of buying different accessories from different places. We help every Tesla owner improve their car experience, create a simple, intuitive and guaranteed shopping experience for users, and open up a comfortable and personalized green "Tesla lifestyle".
Written by the business, not verified by us.Is tesery.com legit?
tesery.com (tesery.com) has a 2.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 53% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-04.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the wide selection of vehicle accessories available, mentioning that items like steering wheel covers and window shades look amazing, feel comfortable, and fit their cars perfectly. Many people also praise the friendly support teams and fast delivery times on numerous successful purchases. Though some customers experienced significant delivery delays, receiving incorrect or defective items that did not fit properly during their orders. A few other people also felt frustrated because the customer service team was completely unresponsive when they requested returns or assistance with issues. Several reviewers noted that tracking information was difficult to understand or missing entirely.
Auto-generated from all reviews of this business. For reference only.What people say
I have been trying to reach them for 2…
I have been trying to reach them for 2 weeks with zero response about an issue with my order.
Customer service doesn’t respond to…
Customer service doesn’t respond to return an order, order arrived very late
SCAM DO NOT BUY!!!
I accidentally ordered the wrong…
I accidentally ordered the wrong caliper covers for my 26 M3. The guys at tesery made it easy and hassle free for me to exchange the product. All in all I get very these guys a 10/10 for their professionalism and punctuality. I definitely will be shopping here again
Ordered a model y rack - scam site
Ordered a model y rack, paid for it in advance. They promised 7-12 days delivery, but nothing happened since my order. Sent many emails, tried contacting them on WhatsApp as described in their homepage, but they never respond. Their website says they'll answer in max 12 hours... Hilarious joke! They don't even answer after weeks. Initiated a chargeback at my bank.
Order returned to sender and customer service completely ignores emails
I placed an order (TESERY89663EN) on April 27th for a Tesla paint repair kit. According to the tracking information, the package was returned to the sender by the courier. Since discovering this, I have reached out to their customer service multiple times—sending emails on May 16th, 18th, 19th and 20th —to request information and a refund for the total amount of €25.90 EUR. I have received absolutely zero replies. They completely ignore customer emails once they have your money. Very poor customer support. I demand a full refund immediately.
I ordered roof shade for Tesla Juniper…
I ordered roof shade for Tesla Juniper - one of the two shades was defective and upon arrival i wrote to support requesting replacement - that was March 3 - its now May 19 - still no response and i repeatedly emailed since that time a further 3 times - and today sent whatsapp also. Given the inability to replace a faulty shade and the lack of response despite all this effort I would discourage others using them - website is very polished - but service the worse I have ever experienced as a seasoned high volume online purchaser
Incredible customer service
Incredible customer service, they were quick to respond and went above and beyond to help me. They have earned my highest recommendation.
Absolutely a great company to work with…
Absolutely a great company to work with door to door, returned email very quickly and had technical responses rapidly. I will shop with them for electronics from this point forward.
Their Easy Returns
Their Easy Returns 30-day return policy on all items is a joke. It's no wonder that they have a "F" rating with BBB. I have sent 2 pictures twice per their request and now they are asking for 2 more pictures. I have given up trying to return an item I bought, received and never opened up.
Tesla MY front windshield sunshade
I have ordered Tesla MY front windshield sunshield; it didnt came with the first shipment along with other items. After my complain, I received it 40 days after my order, but the product is not fitting; it is too small. I send complaint again with the pictures, but nobody replied back. My first and last order with Tesery, poor experience.
Bought their 8.66" rear entertainment…
Bought their 8.66" rear entertainment screen for my model Y and the touch screen doesn't work. Tried numerous times to contact them with no reply. Had to request a credit card chargeback. Avoid this company!
Don't buy from them
Don't buy from them. They gas light you. They don't do crap when it comes to getting an exchange for a faulty part. They say they will get back to you or get a supervisor or higher up and then they ghost you or send you emails saying to send more pictures or videos or the same steps or things in which you already did. They are frauds and pieces of crap.
Total scam ordered three products one…
Total scam ordered three products one very expensive steering wheel and two cheap items they sent you fake shipping tracking will only deliver the super cheap items still have not received the steering wheel even though they delivered the paint touchup package to the same address and I had the steering wheel listed as they say they cannot deliver the steering wheel they are claiming that Delivery address is not valid, but it is.
Tesery took and ordered and charged…
Tesery took and ordered and charged immediately. This was Feb 2026. The items were delivered in May 2026 with no instructions, boxes were not sealed. Quality and workmanship in general is mediocre. Due to the delayed shipping and lack of instructions I requested a refund. Teserry takes 5-9 days to respond for each request. And asks for customer to handle full international return costs with no guarantee to repay as anything can happen to shipping in the return trip.
No communication or refund after delivery failure and return
I am writing this review to express my frustration with the lack of support following a failed delivery. My order had a delivery issue on April 27, 2026. After following the company's instructions to contact the carrier, I was informed that the package had already been returned to the sender. Despite the carrier (Yanwen Express) confirming the return on April 28 and my subsequent requests for a refund, I have received no further response from the support team. While delivery errors can occur, the absolute silence from the company for over a week—even with the item being back in their possession—is unacceptable. I would advise potential customers to be cautious given the current lack of responsiveness regarding returns and refunds. I hope the company improves its communication loop to resolve these issues more promptly.
Excellent customer service
The company and customer service rep, Julia, replaced my vent visors because of some scratches on the original order without a hitch. Highly recommended.
do not purchase from this store
do not purchase from this store. i bought a screen for tesla and its faulty. tried for over 2 weeks to get a refund, and they just ignore. AVOID!!!!!
Very long time between order and…
Very long time between order and shipping, 15+ days. They shiuld do something about this
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