Order returned to sender and customer service completely ignores emails
I placed an order (TESERY89663EN) on April 27th for a Tesla paint repair kit. According to the tracking information, the package was returned to the sender by the courier. Since discovering this, I have reached out to their customer service multiple times—sending emails on May 16th, 18th, 19th and 20th —to request information and a refund for the total amount of €25.90 EUR. I have received absolutely zero replies. They completely ignore customer emails once they have your money. Very poor customer support. I demand a full refund immediately.