wpmudev.com (wpmudev.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 82 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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Joe B. Wharton · 2 reviews · Experienced 2025-11-24 ·
★★★★★
Questions about domain name and emails
I had a question about how to get my free domain name and Pro email account that came with my hosting package. Michelle answered them quickly and precisely.
Reply from wpmudev.com2025-11-26
Thank you for sharing your experience, Joe! We’re glad to hear that Michelle was able to provide clear and timely help with your domain and Pro email setup. It’s great to know everything was sorted smoothly for you. We appreciate your trust in us and look forward to supporting you whenever you need it.
Alfredo Loyola gave me a pro tip on configuring DNS entries on cludflare.
Reply from wpmudev.com2025-11-27
Thank you for sharing your experience, Tushar! We’re glad to hear that Alfredo Loyola was able to offer a helpful tip for configuring your DNS entries on Cloudflare. It’s great to know his guidance made a difference. We appreciate your feedback and look forward to supporting you whenever you need us.
Thanks so much! We’re happy to hear Luis got you a fast response and an even faster solution. Appreciate the 5 stars!
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Martin Seccombe · 1 review · Experienced 2025-11-15 ·
★★★★★
awesome as usual thank you Sajjad Rahat
Reply from wpmudev.com2025-11-17
Thanks so much, Martin! We’re delighted to hear everything was awesome as usual. Sajjad will be thrilled to know his help hit the mark!
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AndWit · 5 reviews · Experienced 2025-11-14 ·
★★★★★
I am blown away at the support I…
I am blown away at the support I receive from this team. SEO and Optimization plugins are complicated and convoluted to configure on the whole but theirs has some lovely one click presets that work AND when you need tweaks there are easy to find and use functions that allow this as well. BUT the most impressive aspect of dealing with this company is the exceptional support, they are just on the ball, responsive, informed and actually know what they are doing.
Reply from wpmudev.com2025-11-15
Thank you so much! We’re thrilled to hear that our support and plugin features have made SEO and optimization easier for you. It’s especially rewarding to know our team’s responsiveness and expertise stood out — we’ll make sure your kind words are shared with everyone.
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Seb Frey · 1 review · Experienced 2025-11-13 ·
★★★★★
Luis Cardenas was awesome and helped me…
Luis Cardenas was awesome and helped me out very quickly
Reply from wpmudev.com2025-11-15
Thank you, Seb! We’re thrilled to hear that Luis was able to help you so quickly. We’ll be sure to share your kind words with him — he’ll be very happy to know his support made a difference!
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Amir Sst · 1 review · Experienced 2025-11-12 ·
★★★★★
very helpful and promt
Reply from wpmudev.com2025-11-13
Thanks a ton, Amir! We’re so glad you found our support helpful and prompt — that’s exactly what we aim for every time.
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Jason · 5 reviews · Experienced 2025-11-09 ·
★★★★★
Luis was terrific
Luis was quick, professional and effective.
Reply from wpmudev.com2025-11-11
Thank you, Jason! We’re delighted to hear that Luis provided quick, professional, and effective support. We’ll be sure to share your feedback with him — he’ll greatly appreciate it!
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Lisa · 1 review · Experienced 2025-11-06 ·
★★★★★
Very quick and helpful
Very quick and helpful. Thank you Jamil Ashraf. You were very efficient at helping sort our issue and it was resolved.
Reply from wpmudev.com2025-11-11
Thank you, Lisa! We’re glad to hear that Jamil was able to efficiently resolve your issue. We’ll be sure to share your kind words with him — he’ll be thrilled to know his support made a difference!
Send site migrated, right now is over expecting the firsts thoughts. 2 done - 16 to go!
Reply from wpmudev.com2025-11-11
Thank you, Tiago! We’re thrilled to hear that your site migration exceeded expectations. Best of luck with the remaining sites — we’re here to support you every step of the way!
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Verigneus · 1 review · Experienced 2025-10-30 ·
★★★★★
⭐ “Exceptional Support — Luis Got My Website Back Online Fast!” ⭐
I’ve been extremely impressed with WPMU DEV’s service and support. Recently, my site went down and their technician (Luis) stepped in, diagnosed the issue and had it back up and running in minutes. He was calm, knowledgeable, explained exactly what went wrong, and made sure everything was stable before ending the chat. It felt like they genuinely cared, not just “here’s a ticket, good luck”.
Beyond that standout incident, I’ve used their platform for plugin/hosting/maintenance work and they consistently deliver on these points:
Outstanding support — Live chat response times are very fast; agents stay engaged and don’t pass the buck.
Comprehensive tool-set — From backups, updates, performance monitoring, security, site management—everything is available in an integrated way.
Strong performance and reliability — With multiple client sites, I’ve found the uptime and service quality very good.
Agency/freelancer friendly — With white-label capabilities, client portals, consolidated dashboards, it works really well for managing multiple WP sites under one roof.
Transparent value — Given the support level and tools bundled in, the cost is justified—especially for someone like me doing site builds, maintenance, and hosting all in one.
I highly recommend WPMU DEV to any web designer, developer or agency managing WordPress sites. They’ve earned my trust and I won’t hesitate to keep using them for future projects.
Reply from wpmudev.com2025-10-31
Thank you so much, Verigneus! We’re truly honored by your detailed and thoughtful feedback. It’s wonderful to hear that Luis was able to get your site back up so quickly and that our platform continues to meet your needs across hosting, plugins, and support. We’re especially grateful for your trust in managing multiple client sites with us — that’s exactly the experience we aim to deliver for professionals like you. Your recommendation means a lot to the entire WPMU DEV team!
Excellent help, prompt service, a team with a wealth of knowledge and experience!
Reply from wpmudev.com2025-10-30
Thank you so much, Janette! We’re delighted to know you found our team helpful and knowledgeable. Your kind words mean a lot to us, and we’ll keep working hard to deliver that same prompt and expert support every time you need it.
Used the wpmudev pro plugins for may some years, its my chosen default option for optimization plugins. Now im currently start using the hosted solution. The support was great, helping all the process. Also the managed panel is awesome, one dash for all!
Reply from wpmudev.com2025-10-22
Thank you, Tiago! We’re thrilled to hear that you’ve enjoyed using our Pro plugins over the years and that the transition to our hosted solution went smoothly. It’s great to know our support team could assist throughout the process and that you’re finding the managed panel convenient. We truly appreciate your trust and continued support!
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Michael Quarz · 4 reviews · Experienced 2025-10-20 ·
★★★★★
An absolute recommendation from me!
I have been using the very good plugins for a very long time. Now I have also migrated the last websites to wpmudev hosting. The normal plans are certainly enough for small projects. But even the smallest Plus package (Bronze Plus) really makes a website fly. An absolute recommendation from me!
PLUS: The support is fantastic. Whether live chat or support tickets. A good example of how things should work.
Reply from wpmudev.com2025-10-21
Thank you, Michael! We’re so glad to hear that both our hosting and plugins have served you well over the years. It’s wonderful to know you’re seeing great performance with your sites and that our support team continues to deliver the experience you expect. We truly appreciate your recommendation!
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Kevin Kenealy · 4 reviews · Experienced 2025-10-18 ·
★★★★★
WMPU Alfredo to the Rescue
WMPU Alfredo to the Rescue
Amazing results. Needed help connecting WMPU to cloned wordpress account. Alfredo was able to help me troubleshoot the issues and get me to the finish line. Thank you!
Reply from wpmudev.com2025-10-20
Thanks so much, Kevin! We're thrilled to hear Alfredo was able to get everything connected and running smoothly. We’ll make sure he sees your kind words — he’ll be so glad to know his help made a difference!
Expert customer support - even on integration with other services
I had some problems running the security scan from the Hub (wpmudev/Defender Pro dashboard) and I have so many Cloudflare settings that it is hard to see which setting is blocking the access. Weirdly enough, when I added the other IP addresses to my custom rule (skip challenge) Cloudflare access logs said "No suspicious activity" and "Not mitigated" but it was still blocked. Sajjad Rahat found out for me that the free Cloudflare plan Bot Fight Mode does not respect custom rules if you're on the free plan. You have to get the Cloudflare premium plan with Super Bot Protection, and then administrator's custom rules are respected. After turning off Bot Fight Mode in Cloudflare, the wpmudev Hub could finally request a scan from my wordpress website server. This gives me some relief, as I can now scan for malware/infections/suspicious site visitors whenever I want again. I have some experience with Cloudflare, but would not have found out if not for Sajjad's help! I'm glad it could be resolved.
Reply from wpmudev.com2025-10-17
That’s an incredible review, Nathan — thank you for taking the time to share such a detailed experience! We’re thrilled that Sajjad was able to pinpoint the Cloudflare setting and get your Defender scan running again. It’s great to hear you can now scan freely and keep your site secure. We’ll make sure Sajjad sees your kind words!
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Alexander Kolchinsky · 20 reviews · Experienced 2025-10-13 ·
★★★★★
Amazing service
WPMU Dev is an amazing company with an amazing service. Every single time I asked for help, they provided it quickly and with no strings attached. I used their Forminator Quizzes plugin, which is very powerful and flexible as it integrates with my own php site seemlessly. The team helped me with some custom scripts and they worked for many years, but now I have to go, since I implemented my own quiz feature.
Reply from wpmudev.com2025-10-14
Thank you, Alexander! We truly appreciate your kind words and the time you’ve spent with us over the years. It’s great to hear how well Forminator supported your projects, and we’re glad our team could assist along the way. Wishing you continued success with your custom quiz feature — you’re always welcome back anytime!
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Mike S. · 1 review · Experienced 2025-10-08 ·
★★★★★
Top Notch Support from Alfredo Loyola
I am new to the Smush Pro & Hummingbird Pro Plugins and they are working well so far. Needed a little help on some parts that were not working and Alfredo was able to identify the issue in seconds. He also answered all of my questions with respect and care. I will be purchasing more licenses for all of my websites going forward and looking forward to improving our websites with your products.
Reply from wpmudev.com2025-10-13
Thank you so much, Mike! We’re thrilled to hear that your experience with Smush Pro and Hummingbird Pro has been so positive. It’s great that Alfredo was able to quickly identify the issue and provide the support you needed. We truly appreciate your trust and are excited to know you’ll be using our products across your websites — we look forward to helping you keep them performing at their best!
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ReignSearch · 1 review · Experienced 2025-10-06 ·
★★★★★
Prompt support and accurate responses!
Prompt support and extremely good response. Highly trust the tech support at WPMUDev! Thank you!
Reply from wpmudev.com2025-10-07
Thank you for your fantastic feedback! We’re so glad to hear that you received prompt and reliable support from our team. Your trust in WPMU DEV’s technical support means a great deal to us, and we’re thrilled that our assistance met your expectations. We truly appreciate your confidence and look forward to continuing to support you with the same level of excellence.
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Laurie · 2 reviews · Experienced 2025-10-05 ·
★★★★★
Support was very helpful and even when…
Support was very helpful and even when I had to leave and come back, the next support person could see my last chat and we picked up where we left off instead of having to explain everything over again. I got lots of good articles to walk me through things, and they stayed online with me while I tried their suggestions. It was all solved, and I couldn't be happier with the product and service!
Reply from wpmudev.com2025-10-05
Thank you, Laurie, for your wonderful feedback! We’re delighted to hear that our support team provided such a smooth and helpful experience, making it easy to pick up right where you left off. It’s great to know that the guidance and resources shared helped you resolve everything successfully. We’re so glad you’re happy with both our product and service, and we truly appreciate your trust and kind words.
