Excellent quality and customer service
Excellent quality and customer service! I made a last minute change and they were able to accommodate and make the changes to both of my orders! Outstanding service!
Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way.We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands.What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Written by the business, not verified by us.Wrist-Band (wrist-band.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.
Auto-generated from all reviews of this business. For reference only.Excellent quality and customer service! I made a last minute change and they were able to accommodate and make the changes to both of my orders! Outstanding service!
The custom graphic in the wristband turned out better than I thought it would. They did a great job. The product arrived looking exactly how the digital preview looked. Very satisfied!
Easy to order but they can’t hit delivery date. I ordered them early so I would have them this weekend. Only to say delivery is now Monday.
Had to call with a question about product. Person that answered the call was professional and very helpful. Great experience from order to receipt of order. Two thumbs up.
I received exactly what I ordered and faster than expected.
It was very easy for me to find what I wanted and to pick the font and a small pic to go with it. I was amazed on how fast my order was delivered to me. I won't truly know how well the wrist bands will be received because they are for a cruise in March but so far my best friend and I love them
Love them. Great quality. Highly recommend.
We love your bracelets we ordered last year and again this year 🥰
Sent product with misspellings and spaces. Promised remake by date needed.product was never made. Obviously didn’t receive by date needed even though promised. Still waiting for correct order. Stay away?
Shipment was on time, size of band was not marked very good and one of the icons had the head of the developer cut off.
Wristbands were perfect. I had ordered over 15000 two weeks before. Found out the school system inadvertently left off another 800 students. Notified on a Friday they needed them on Monday and ordered them express. Delivered as promised Monday morning. I had my doubts but very satisfied with results.
band is thin and small, printing is small with the white not being a bright white. better options available at lower prices
I was able to tweak the design before it was created. I had several revisions.
This company keeps calling me at 6am in the morning daily to chase an order that is not yet complete bordering on harassment. Twice I have tried to make a large order and they will not send a sample despite this being an option on the website and after confirming twice with their customer service reps. Multiple sales email a day, early morning automated phone calls but hard to speak to anyone in person. Avoid
Very quick and smooth process. Good quality as well.
The wrist bands were as to b e expected but I had requested a proof and never got one so the wording and logos were not in the correct places on our printed bands
The company is very professional and the bracelets were superb! I like how they gave me an additional 100 just because I ordered 100 that I did not think I would need but I definitely needed and it was amazing. Your company is just top-notch!
Perfect size and timely delivery. The order met with our expectations. The extra white ones will be used to differentiate the participants. Thank You!
Fast, quality, excellent product - exactly as ordered and even FREE wristbands included for ordering!
Easy to order and design. The bracelets themselves weren't quite the deep black that I had hoped for (it looks more navy); but that could be because I didn't choose the correct black (there are so many options!). The seam is also white, which made them look unfinished, so I Sharpied mine and it looks better. Our design was white letters on a black background, which might not be something I'd choose again in the future.
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