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Shopping & Fashion

Wrist-Band

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100 reviews

4.1100 reviews
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About Wrist-Band

Data updated
Website
wrist-band.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
50% (10/20)
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About this business

Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way.We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands.What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.

Written by the business, not verified by us.

Is Wrist-Band legit?

Wrist-Band (wrist-band.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.

Auto-generated from all reviews of this business. For reference only.

What people say

Delivery service

The product is amazing. But I didn’t get my order on time. I needed to give them away at the funeral, and it made it 4 days past the date. Now I’m stuck with product that I can’t give away as a gift to friends and family that was at the funeral. Very disappointed.😢

Reply from Wrist-Band2026-08-03

We're truly sorry to hear that your order didn't arrive in time for such an important occasion. Please accept our sincere condolences for your loss. We understand how disappointing it must have been to receive your order four days after the funeral, especially when it was intended as a meaningful gift for your friends and family. We sincerely apologize for the inconvenience and frustration this caused. To help resolve this, we've created Ticket #49880, and our Customer Care team will reach out to you via email as soon as possible to discuss your concerns and work toward a resolution. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make this right.

We like the wristbands but…

We like the wristbands. Good value with freebies. But the shipping was disappointing. Said they would arrive July 20. Our event was starting July 21. But sadly they didn’t arrive until July 23!!! Then at least 15 bands were a totally different group. Not our bands.

Reply from Wrist-Band2026-08-03

Thank you for taking the time to share your feedback. We're glad to hear that you liked the wristbands and found them to be a good value, especially with the promotional extras. However, we're truly sorry that your order did not arrive in time for your event and that a portion of the wristbands you received were incorrect. We understand how frustrating and disappointing that must have been. To make this right, we've created Ticket #49907, and our Customer Care team will be reaching out to you via email as soon as possible to investigate the issue and work toward a satisfactory resolution. We sincerely apologize for the inconvenience and appreciate your patience. Thank you for giving us the opportunity to address your concerns.

Quick and easy ordering

Quick and easy ordering. Great pricing and excellent product. I received great customer service too. I appreciate all the automated order updates. Order arrived early, but didn't update in the system, so I didn't know it was coming until it arrived.

Reply from Wrist-Band2026-08-03

Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the ordering process quick and easy, enjoyed our competitive pricing, and were happy with the quality of your product. It's also great to know that our customer service team and automated order updates made your experience a positive one. We appreciate your feedback regarding the delivery tracking. We're glad your order arrived earlier than expected, though we understand it would have been helpful if the tracking status had updated accordingly. We'll use your feedback to help improve our communication and tracking experience. Thank you again for choosing us. We truly appreciate your support and look forward to serving you again!

Looks good and delivered on time

Product was delivered on time and was as described. No surprises or issues. They look good.

Reply from Wrist-Band2026-08-03

Thank you for your fantastic 5-star review! We're thrilled to hear that your order arrived on time and met your expectations. It's great to know the product was exactly as described and that everything went smoothly with no surprises or issues. We truly appreciate your support and are grateful you chose us. We look forward to serving you again for your future orders!

I was promised I’d have my bands before…

I was promised I’d have my bands before my event and I didn’t get them so we didn’t have bands for my event. I was also told if I ordered 600 bands I’d get 200 free and I did not. Will not use or recommend this company because they don’t stand on their word. Literally stick with 600 bands and out of almost $300.

Reply from Wrist-Band2026-08-03

Thank you for taking the time to share your feedback. I'm truly sorry to hear about your experience. I sincerely apologize that your wristbands did not arrive in time for your event and that you did not receive the promotional offer you were expecting. I understand how frustrating and disappointing this must have been, especially when you were counting on your order for an important event. We'd like the opportunity to investigate this further and make things right. Could you please reply with your order number or the email address used to place your order? Once we have that information, our Customer Care team will reach out to you directly to review your order and work toward a resolution. Thank you for bringing this to our attention. We appreciate the opportunity to assist you. Craig Customer Care Manager

Customer service was superbly…

Customer service was superbly wonderful--very responsive with my many questions before I was ready to place my order. However, a warning for having a message on the inside of the wrist bands--pay the extra 4 cents per wrist band because embossing alone is hardly readable and some were embossed deeper than others. The ones that were embossed not as deep are not readable at all. It is confusing to also get email from Swag Print. A bit too many solicitation emails as soon as you have my email address.

Reply from Wrist-Band2026-08-03

Thank you for taking the time to share your feedback. We're delighted to hear that you had a great experience with our customer service team and that they were responsive and helpful throughout the ordering process. Providing excellent support is something we strive for every day. We also appreciate your honest feedback regarding the inside embossing. We're sorry to hear that the readability didn't meet your expectations. Your comments are valuable, and we'll share them with our team as we continue to improve both our products and the information we provide during the ordering process. We also understand your concerns about receiving emails from Swag Print and the number of promotional emails. We appreciate you bringing this to our attention, and we'll review your feedback to improve the overall customer experience. Thank you again for your thoughtful review and for choosing us. We hope to have the opportunity to serve you again and provide an even better experience next time.

I ordered the wristbands for a church…

I ordered the wristbands for a church youth conference and they were a hit. The design and order process was easy and I received my order in time. The colors were vibrant and the quality was top notch! I will definitely be ordering again for next year's conference!

Reply from Wrist-Band2026-08-03

Thank you so much for your wonderful 5-star review! We're honored to have been a part of your church youth conference. It's fantastic to hear that the wristbands were a hit and that you found the design and ordering process easy and hassle-free. We're also delighted that your order arrived on time and that you were pleased with the vibrant colors and top-notch quality. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to helping make next year's conference just as memorable. Thank you for choosing us, and we can't wait to serve you again!

Best company out there

Had wristbands made for a charity golf tournament I am hosting to give out to participants. They made what was designed. Easy system to work with. Good quality. Had a special running that doubled my order which was awesome. Great company and plan to continue using for my annual tournament.

Reply from Wrist-Band2026-08-03

Thank you for your amazing 5-star review! We're honored to have been a part of your charity golf tournament. It's wonderful to hear that you found our design process easy to use, that the wristbands turned out exactly as you envisioned, and that you were happy with their quality. We're also glad you were able to take advantage of our special promotion to double your order! Thank you for your kind words and for choosing us to support your event. We truly appreciate your trust and look forward to being part of your annual tournament for many years to come. Wishing you continued success with your fundraising efforts!

Easy to order

Easy to order. Great quality and quick delivery. Very happy with service.

Reply from Wrist-Band2026-08-03

Thank you for your wonderful 5-star review! We're delighted to hear that you found the ordering process easy and that you were happy with the quality of your product and our quick delivery. It's also great to know that our service met your expectations. We truly appreciate your support and look forward to serving you again in the future!

Wristbands are perfect!

Wristbands are better than the last ones we ordered. Love them! Great quality and turned out perfect.

Reply from Wrist-Band2026-08-03

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you love your new wristbands and that they exceeded your previous order. Knowing that you're happy with the quality and that they turned out exactly as you hoped means a lot to us. Thank you for your continued trust and support. We look forward to creating more great products for you in the future!

Satisfied

I like the wrist bands I ordered and it was delivered in a timely manner

Reply from Wrist-Band2026-07-09

Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.

The quality of the product was superb

The quality of the product was superb. The delivery was prompt and exactly as promised.

Reply from Wrist-Band2026-07-09

Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.

I was disappointed as the print…

I was disappointed as the print originally showed hearts and when it came it did not have what print showed. Cheri was the font. I chose that print for the hearts! Also, did not recieve in time which they did refund 11.00 For not being on time but still Didn’t get what I ordered. I want to order again but feeling like they still wont get right and felt like they should have done it right after my complaint of not having the right font.

Reply from Wrist-Band2026-07-09

Hi Cheri, Thank you for taking the time to share your feedback. We're very sorry to hear that your order didn't meet your expectations. We understand how disappointing it must have been to receive a design that didn't match the preview, especially since the hearts were one of the main reasons you chose that font. We also apologize that your order arrived later than expected. While we were able to refund the delayed shipping cost, we understand that this didn't resolve the issue with the product itself. We truly value your feedback and would appreciate the opportunity to make this right. If you're willing to give us another chance, we'll work closely with you to review and confirm your artwork before production to ensure it matches your expectations. Please reach out to us with your order details, and we'll be happy to discuss the best resolution for you. Thank you again for bringing this to our attention, and we hope to have the opportunity to restore your confidence in us.

Parade Success!

These are so great, being able to customize them makes this even better.

Reply from Wrist-Band2026-07-09

Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.

First time I’ve used these guys I had…

First time I’ve used these guys I had 100 koozie made.had them in just a couple days. They came out perfect. I ran out needed 50 more on short order for a funeral and they blew out out of the water again got them early perfect again. I highly recommend this company. I can’t say thank you enough.

Reply from Wrist-Band2026-07-09

Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.

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