Wrist-Band.com has been manufacturing custom promotional products since 2008, growing from a small garage operation into one of the most established names in the industry — earning a spot on the Inc. 500 list along the way.We started with custom silicone wristbands and have since expanded into a full promotional product line: lanyards, keychains, badges, custom apparel (t-shirts and hats), drinkware (can coolers, bottles, and mugs), and bags & totes. Our customers include fundraisers, schools, businesses, awareness campaigns, sports teams, and events of every size — from small nonprofits ordering 100 items to enterprise clients ordering tens of thousands.What sets us apart is straightforward: responsive customer service available 24/7, accurate online proofing so what you see is what you get, and consistent product quality order after order. We stand behind every product we ship.
Written by the business, not verified by us.Wrist-Band (wrist-band.com) has a 4.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 50% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-11.
Reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and the digital previews help ensure the design is correct. People are extremely happy with the fast delivery, helpful service, and the high quality of the custom wristbands they receive. However, some people mentioned that their orders arrived later than expected or faced unexpected shipping delays. A few reviewers also noted occasional problems with product sizing or noticed that the printed ink started fading quickly. Some consumers additionally reported difficulties when trying to get support or correct mistakes on their custom items.
Auto-generated from all reviews of this business. For reference only.This was a repeat order, and it was so easy to get it set up again. Thank You
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
I did not get what I thought I ordered and could not see my order form to confirm that it was wrong. I reached out to the company to request to see what my order said, or have the situation corrected. Although my first attempt to contact support did not get a result, the company did eventually reach out and requested to know how I made contact as they want to make sure to improve their service. The results show I did approve the wrong item, so I am willing to admit the mistake. I have experienced good quality in the past with wrist bands ordered and would give a five if the process had not been a bit confusing.
Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused. We understand your concerns regarding the order and the difficulty in obtaining clarification about the artwork and order details. Providing a clear and transparent customer experience is important to us. Our concern team will be reaching out to you shortly to gather additional information and review your order thoroughly. We are committed to resolving this matter as quickly as possible and ensuring that all concerns are properly addressed. We appreciate your patience and the opportunity to make this right. If you're satisfied with the resolution, we would be grateful if you would consider updating your review afterward. Thank you for your feedback, and we look forward to resolving this issue for you soon.
The wristbands turned out great- they are good quality and arrived as expected. This is the second year I ordered for our non-profit event and they never disappoint
Thank you for your wonderful review! We're thrilled to hear that you love the product and that the kids are enjoying it as well. Knowing that our products helped bring smiles to your group means a lot to us. We truly appreciate your support and look forward to serving you again for your future events and projects.
All the products came out just as ordered and great quality!
Thank you for your wonderful review! We're thrilled to hear that you love the product and that the kids are enjoying it as well. Knowing that our products helped bring smiles to your group means a lot to us. We truly appreciate your support and look forward to serving you again for your future events and projects.
Thank you for your wonderful review! We're thrilled to hear that you love the product and that the kids are enjoying it as well. Knowing that our products helped bring smiles to your group means a lot to us. We truly appreciate your support and look forward to serving you again for your future events and projects.
Package was Supposed to be delivered by May 28, 2026. WRISTBAND PUT THE WRONG ZIP CODE BY ONE NUMBER. I spoke with a UPS AGENT and confirmed the correct information on May 28, 2026. The agent assured me the package would be delivered on May 28, 2026 by end of the day. The package never got delivered. I called and spoke with 3 different agents on May 30, 2026 and was again reassured the package would be delivered on JUNE 1, 2026. NO PACKAGES DELIVERED! I SPOKE WITH OTHER AGENTS WITH REASSURANCE. STILL NO PACKAGE. JUN E 5, 2026 I SPOKE WITH AGENTS THAT REASSURED ME THE PACKAGE WOULD BE DELIVERED JUNE 8, 2026. STILL NO PACKAGE DELIVERY. I SPOKE WITH AGENT JUNE 8, 2026 AT 5:00PM AND SHE KEPT GIVING ME THE RUN AROUND. WRISTBAND OFFERED ME NO REAL SOLUTIONS. I EMAILED TGE SALES DEPARTMENT LAST WEEK AND GO NO RESPONSE. ( I HAVE SPENT HOURS AND DAYS TRYING TO GET A PACKAGE DELIVERED. SLEEPLESS NIGHTS BECAUSE THEY WERE SUPPOSED TO B E THERE IN MAY 2026) WRISTBAND MADE THE ORIGINAL ERROR, BUT WOULD NOT CALL UPS TO EVE. CHECK ON THE PACKAGE. ( I FINALLY ASKED FOR A REFUND) BUT WHO COMPENSATES FOR HOURS IF FRUSTRATION, PACKAGE NEVER DELIVERED BECAUSE WRISTBAND PUT THE WRONG ZIP CODE. ( WHY WASN'T I OFFERED A REFUND AND FOR WRISTBAND TO MAKE MY 400 WRIST BANDS FREE AND RESHIPPED TO ME. ( I DON'T FEEL LIKE WRISTBAND ACTUALLY CARE ABOUT THEIR CUSTOMERS. ESPECIALLY WHEN WRISTBAND MADE THE ORIGINAL MISTAKE TO START WITH) WORST EXPERIENCE EVER. THIS WAS MY FIRST TIME ORDERING FROM WRISTBAND AND POSSIBLY MY LAST TIME AND I DEFINITELY WONT RECOMMEND WRISTBAND TO ANY ONE!!!
Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you experienced with your order. We understand how disappointing it must have been to deal with repeated delivery delays and multiple follow-ups without a resolution. This is not the experience we want for our customers. We would appreciate the opportunity to review your case further. Please contact us directly with your order number so our management team can investigate the shipping issue and all related communications. Thank you for bringing this to our attention. We value your feedback and are committed to improving our customer experience.
Perfect product. I love it!! The kids love them.
Thank you for your wonderful review! We're thrilled to hear that you love the product and that the kids are enjoying it as well. Knowing that our products helped bring smiles to your group means a lot to us. We truly appreciate your support and look forward to serving you again for your future events and projects.
My order was printed incorrectly and upon trying to get this mattter fixed multiple employees did not help me and simply told me it was all my fault. I will be making sure to tell all my friend to never use this business because they will not do justice to their creative ideas take their money and leaving them feeling angry and disappointed. I would like to add that their reply should be void. I have responded to them and they did nothing other then tell me it was my fault and all they could offer was 25% to reorder. That is simply ridiculous for a mistake they have made. They continue to lie and gaslight their customers.stay far far away
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating and disappointing this situation must have been. Providing high-quality products and exceptional customer service is extremely important to us, and it is concerning to hear that you felt your concerns were not properly addressed. We never want any customer to feel unheard or blamed when raising an issue with an order. We would appreciate the opportunity to review your case in detail and better understand what happened. Please contact us directly with your order number and any relevant information so that our management team can investigate the matter thoroughly and work toward a fair resolution. Your feedback is valuable and helps us identify areas where we can improve both our products and customer experience. We sincerely apologize for the frustration this has caused and hope to have the opportunity to make things right.
I didn't receive the product I ordered (I received iron on transfers instead of die cute stickers) and the help I'm receiving in an attempt to correct the problem is less than satisfactory. I'm not sure where the miscommunication is coming from but I received a proof and still, that proof isn't looking like what I am trying to order. Overall, a very dissatisfied experience as a whole. Will likely not order again.
Thank you for sharing your feedback. We are very sorry to hear about your experience and understand your frustration. Receiving a product that does not match your expectations is disappointing, especially when you have taken the time to review proofs and communicate your requirements. We also regret that our efforts to resolve the issue have not met your expectations. Our goal is always to ensure that customers receive the correct product and feel supported throughout the ordering process. Based on your comments, it appears there may have been a misunderstanding regarding the product specifications and proofing process, and we would like the opportunity to review this further. Please contact us directly with your order number so that our management team can investigate the order history, proof approvals, and communication records. We are committed to understanding what happened and working toward an appropriate resolution. We sincerely apologize for the inconvenience and disappointment this experience has caused. Your feedback is important to us and will help us improve both our communication and customer experience moving forward.
Perfect for the reason but it sucked many broke. But for the price I’ll deal with a few broken.
Thank you for taking the time to share your feedback. We're glad to hear that the product served its intended purpose and provided value for the price. However, we're sorry to learn that some of the items arrived broken. Even when offering cost-effective products, we strive to deliver items that meet our quality standards and our customers' expectations. We appreciate you bringing this to our attention. Your feedback will be shared with our production and quality teams for review. If a significant number of items were damaged, please reach out to us directly with your order details so we can investigate further and determine how we may be able to assist. Thank you for your business and for helping us improve.
The product was exactly what I expected it to be. Even having to change shipping addresses worked out perfectly. The color the look of it. EVERYTHING WAS PERFECT!
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Easy to order, super fast shipping, good quality
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Design process was easy. Quality of the band is great and after shopping around we got the best price with wrist-bands. Will absolutely order again!
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Creating the wrist band was easy and I received my order long before the delivery date. Fast and exceptional service.
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
This was a great experience, and product deliverd as expected.
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Great product, fast shipping and awesome customer service! Prices are perfect too! Will definitely be purchasing from this company again!
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
The turn around time was great and their proof let me make adjustments before I finalized the order. Good quality and exactly what I wanted!
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
Ordering was easy, and I have been doing it for years for my school field day. This year, my only complaint is that I received some wrist bands by accident. They were for Camp Wildcats, and it took some of my numbers away.
Thank you for the positive review and for taking the time to recognize our company. We are delighted to know how much you enjoyed our products and service. Thank you for the exceptional review, and we hope to serve you again.
They are smaller than expected. Not a lot of elastic to stretch for all kids. Not as expected .
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. We understand how important it is for the sizing and fit to be appropriate, especially when the items are intended for children. We regret that you found the product smaller than expected and that the elasticity did not provide the flexibility you were looking for. Customer satisfaction is very important to us, and we would appreciate the opportunity to review your order and better understand the issue. Please contact us directly with your order number so that our team can investigate and determine the best way to assist you. We value your feedback, as it helps us improve our products and provide clearer sizing information for future customers. Thank you for bringing this to our attention, and we hope to have the opportunity to address your concerns.
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