Helpful Customer Service by Chat
Helpful Customer service person by chat was able to quickly identify that I had an outdated light bulb and found the best replacement for it.
About 1000Bulbs.com
Data updated- Website
- www.1000bulbs.com
- Category
- Home & Garden
- Location
- United States · Garland
- Status
- Unclaimed
- Last 12 months
- 40 reviews
- Replies to negative
- 83% (19/23)
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Is 1000Bulbs.com legit?
1000Bulbs.com (www.1000bulbs.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 83% of negative reviews; 40 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
I was skeptical at first because I…
I was skeptical at first because I hadn't use this type of bulb but the quality of these lights are unmatched. They were outshining all other lights I’ve seen. Well worth it.
Batteries were exact match for my gate…
Batteries were exact match for my gate opener. The customer service was excellent!
fast shipping
fast shipping, amazing product can't ask for much more
Very knowledgeable
Very knowledgeable, prompt and courteous service. Follow up was thorough and expedient. These guys have great, well made products, great support and warranties. These guys are on top of it! Tks!
Hard to find item priced fairly and…
Hard to find item priced fairly and fast shipping. item fits exactly as expected.
Great selection
Great selection, easy ordering and on time delivery! We'll done
Chase was a great help when i called and needed help with my order.
Chase was a great help when i accedentily only ordered one light and he adjusted everything to 2 lights!!!
Had what I needed and delivered it…
Had what I needed and delivered it timely.
Great customer service.
Customer service was very helpful in explaining the bulb I needed.
Site is really easy to use and layout tool was a game changer!
It was super easy to find what I needed and a ton of info for each product made the buying experience that much better. I really like the layout tool so I could figure out how many lights I needed to purchase and where to place them so I also knew how much wiring to purchase for my project.
Fast shipping and exactly what I was…
Fast shipping and exactly what I was looking for
Quick and gave us bulb could not find…
Quick and gave us bulb could not find elsewhere.
Great Service and products
I'm changing over old T12F96CW/HO tubes…
I'm changing over old T12F96CW/HO tubes in my used shop lights that I bought more than 30 years ago. I didn't want to give up these well made heavy duty lamps with porcelain coated shades. But a ballast replacement along with the energy usage, made them a bit costly. The LED switch was a piece of cake and a lot easier than I thought. Because of their age, I do have to replace the power cords, but they probably should have been replace years ago. So glad this is now a simple process.
Fantastic Customer Service-Fast Shipping
Fantastic customer service with fast shipping. Thank you.
Excellent and professional customer…
Excellent and professional customer service.
We Bought almost $1000.00 worth of LED…
We Bought almost $1000.00 worth of LED bulbs from 1000Bulbs that lasted only a few months. The warranty on the bulbs is horrible and trying to work with Hunter (the salesperson) to try to get this resolved-a total nightmare. He was not helpful at all and his only solution was to mail back the LEDS and have them tested to see if they were faulty. We sent numerous videos AND picture to prove that they are not working. If 1000lbs found them to be faulty (we already know they are faulty)-we would have to pay to have the new ones shipped (a waste of time & more money dished out). This is a loss to our company reputation, time, labor and all the additional costs. In the meantime, the warehouse where the faulty LEDs were installed are supposed to continue to work in the dark until this is resolved. We DO NOT Recommend this company to anyone. Save yourself money, time and energy- buy elsewhere.
Reply from 1000Bulbs.com2024-10-25
We have reviewed your account and the communication with the agent. We see that initially, there was not a specific number of tubes that were indicated. We did ask for photos and videos of the issues you were experiencing, however we were not able to open the attachments as they were sent. At that time, you requested to replace all of the lights, plus reimbursement for the additional labor cost. Since we were not able to view any of the previous attachments sent, at that point we needed to ask for the product to be sent back in for testing. Our agent told you that once we received them back and they were tested, if we were not able to recreate the issues you had described, we would be able to send the product back to you at your expense. If we were able to test and recreate the issue, at that point we would have been able to move forward with our manufacturer’s warranty policy*. With the information that has been provided so far, we are unable to proceed without testing the product. *Manufacturer's Warranties Many products offered by 1000Bulbs.com provide a manufacturer's warranty! This information is listed on our website within the Specifications section of each product if there is a manufacturer's warranty. After 30 days, the customer is responsible for the shipping cost of warranty replacement(s). Please note a manufacturer's statement of Average Rated Life Hours does not imply a warranty.
Everything was good from order to…
Everything was good from order to shipping.
Quick free fed ex ground shipping
quick shipping packing was excellent to protect bulbs, fed ex ground delivery free!