John is wonderful
John is wonderful! He did a fantastic job with my custom order.
About 123Print
Data updated- Website
- www.123print.com
- Category
- Media & Publishing
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 144 reviews
- Replies to negative
- 100% (20/20)
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About this business
123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.
Is 123Print legit?
123Print (www.123print.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-30.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online website is very simple to navigate and the custom ordering process is completely smooth. People also truly appreciate the remarkably fast shipping times and the consistently nice quality of the final printed items. Buyers often state that everything arrives well-packed and looks exactly as expected when they open their packages. Some reviewers were not happy with the printing quality, noting that some items arrived with extremely light text or blurry details. Others mentioned receiving custom products with unexpected physical flaws like diagonal creases or unwanted lines running through the background.
Auto-generated from all reviews of this business. For reference only.What people say
Well done
Well done. Good job.
Easy ordering
It was easy placing the order and I was pleased in how quickly we received the it.
The first sign was a mistake made by…
The first sign was a mistake made by the rep helping me design, but then the company corrected it right away. Fast and professional experience. I'm happy to see a company that puts their customer needs as a priority. Thank you
Unbelievable how quick I received them…
Unbelievable how quick I received them and they looked great, will order more
As usual
Quick, efficient, good pricing, as usual!
123Print always delivers great…
123Print always delivers great products! I have been happy with everything I order here!
Above and beyond
Never have I had a company help with a missing package the way your company has. I did not expect the quick and very generous reply. They worked with me, and the day was saved. I will use them again and will recommend them as often as I can. Thank you
Easy order and fast reliable delivery
Easy order and fast reliable delivery. Also am pleased with the quality of the cards.
My envelopes printed choppy and blurry
My envelopes printed choppy and blurry, they look very unprofessional and I cannot use them. Also was unable to email customer service about this
Reply from 123Print2026-05-11
Thank you for providing your feedback, Leanna. We are constantly working at improving the customer experience, and appreciate you giving feedback. We will be reaching out to you shortly via email to discuss the matter. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business. Thank you, 123Print
Very helpful with designing
Very helpful with designing. Quick service. Very please.
Envelopes
The envelopes we received were printed and looked absolutely wonderful. Great experience in the overall order process, very easy and received in a very fast time frame.
Love my cards!
My card came out beautifully. It wouldn't have without the art department double checking on the images I had submitted. One had an ugly white border I wasn't aware of, and it would have ☆destroyed☆ the look of my card. But I got an email asking if I wanted it like that, I said no, and they fixed it right before it was ever printed. Awesome service and a great price.
Excellent service
This is the 4-5 time I have used 123Print. Most recently, I had a wonderful experience with the help of design on my order. I will definatley use 123Print again.
“Terrible Quality, Broken ‘Guarantee,’ and Months of Frustration”
Given that the company advertises a “satisfaction guaranteed” policy, I reached out immediately to request a refund. Despite clearly explaining the issues and my dissatisfaction, my request was denied. A guarantee should mean something, and in this case, it felt completely meaningless. What followed was months of ongoing frustration. Communication with this company is incredibly difficult—there is no accessible phone number, and responses to emails are slow, inconsistent, or nonexistent. I was repeatedly told, starting in early February, that I would receive a credit. However, it took nearly three months and approximately ten follow-up emails on my part just to get any resolution. As of April 18th, I was finally issued a credit—but only for $30, despite my original order totaling $80. This partial resolution does not reflect the extent of the issue or the time and energy I had to spend chasing a response. Overall, this experience has been exhausting and extremely disappointing. Between the poor product quality, lack of accountability, and very difficult customer service process, I cannot recommend this company. Customers should not have to fight this hard to be heard, especially when a satisfaction guarantee is advertised. I strongly urge others to think twice before ordering from 123Print.
Reply from 123Print2026-04-20
Thank you for providing your feedback, Marlene. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be reaching out to you shortly to get more details from you on your experience. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business. Thank you, 123Print
Magnet
When the product arrived i was really pleased with it
Product on time
Product on time And works
perfect author business card
clear image of book cover and printed just as pictured
Very nice cards
I was very happy with the birthday cards I recently ordered. The colors are very bright and the paper is of a nice quality. The online chat was very helpful to solve one area of the custom formatting that I was having trouble with. I recommend this company.
Needed Thank You Cards ASAP
We recently ordered thank you cards through 123Print for the Friends of Roswell Police, and the experience was fantastic from start to finish. The ordering process was incredibly easy to navigate, and we loved being able to upload our nonprofit's logo to create something that truly represented our organization. The design options gave us plenty to work with, and the final cards looked sharp and professional...exactly what you'd want when expressing gratitude on behalf of our police department. Print quality was excellent, and we were impressed by how quickly the order arrived. Whether you're a large organization or a small nonprofit, 123Print delivers a polished product without the hassle. We'll definitely be coming back for future print needs!
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