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Media & Publishing

123Print

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200 reviews

4.5200 reviews
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About 123Print

Data updated
Website
www.123print.com
Category
Media & Publishing
Location
United States
Status
Unclaimed
Last 12 months
144 reviews
Replies to negative
100% (20/20)
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About this business

123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.

Is 123Print legit?

123Print (www.123print.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-30.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online website is very simple to navigate and the custom ordering process is completely smooth. People also truly appreciate the remarkably fast shipping times and the consistently nice quality of the final printed items. Buyers often state that everything arrives well-packed and looks exactly as expected when they open their packages. Some reviewers were not happy with the printing quality, noting that some items arrived with extremely light text or blurry details. Others mentioned receiving custom products with unexpected physical flaws like diagonal creases or unwanted lines running through the background.

Auto-generated from all reviews of this business. For reference only.

What people say

I love the printed product

I love the printed product. But every time I order greeting cards, I do not get enough envelopes to match the number of cards I ordered. I end up going to the store to buy more.

Reply from 123Print2026-04-06

Thank you for providing your feedback, Rebecca. We are constantly working at improving the customer experience, and appreciate you giving feedback. We will be reaching out to you shortly via email to discuss the matter. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business. Thank you, 123Print

I was not happy with the way my napkins turned out.

I was not happy with the way some of my napkins turned out. I paid over $200 for my order so I was expecting much better quality. 2 of my designs had a solid blue background. When I got my order, the blue background had white lines running through it! It looked like the printer had run out of ink. I was surprised they would send me an order like that after paying so much. The order also took a very long time. My wedding is now in 36 days so I dont think I have time to get better ones from somewhere else. Very disappointed

Reply from 123Print2026-03-30

Thank you for providing feedback on your recent order with us, Sarah. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business. Thank you, 123Print

Not the same as the one in the sample kit

I'm a magician and need the cards to slide smoothly when I spread them, like playing cards. I ordered a sample pack and found a cardstock that worked the way I needed. Unfortunately, when my cards arrived, they wouldn't slide at all. It was like trying to move pieces of sandpaper. I reached out to 123Print customer service and told them that what they supplied was nothing like the sample kit. As a resolution, they said that I was stuck with the cards I had, but they would give me a discount if I ordered something else. This, on its face, is totally absurd.

Reply from 123Print2026-03-05

Thank you for providing feedback on your recent order with us, Bob. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business. Thank you, 123Print

The print on the cards is not as clear…

The print on the cards is not as clear as they were the last time I ordered them. Nothing changed so the quality on this order was definitely sub-par.

Reply from 123Print2026-03-02

Thank you for providing your feedback, Bob.We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be reaching out to you shortly via email to better understand how you hoped the Business Cards would look like. We look forward to having the pleasure of providing you with a great experience for your marketing needs in the future. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business. Thank you, 123Print

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