123Print is here to help small businesses get the same quality products as the big firms at a price you can afford. We have hundreds of designs and paper stock combinations to help you look great in print. We offer Business Cards, Postcards, Labels, Folders, Office Stationery, Car Magnets, Yard Signs and much more to help you network, promote and grow your business. We're also here for the everyday events with a wide variety of greeting cards, announcements and invitations which can be quickly and easily personalized. Good quality products, 100% satisfaction guarantee and fast shipping is 123 easy.
Is 123Print legit?
123Print (www.123print.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-30.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online website is very simple to navigate and the custom ordering process is completely smooth. People also truly appreciate the remarkably fast shipping times and the consistently nice quality of the final printed items. Buyers often state that everything arrives well-packed and looks exactly as expected when they open their packages.
Some reviewers were not happy with the printing quality, noting that some items arrived with extremely light text or blurry details. Others mentioned receiving custom products with unexpected physical flaws like diagonal creases or unwanted lines running through the background.
Auto-generated from all reviews of this business. For reference only.
Exceeding Expectations: A Five-Star Experience with 123 Print
I ordered dinner napkins from 123 Print and initially wasn’t sure if it was the right decision based on a few reviews I had read. However, I received nothing but stellar customer service from Brandy, who patiently supported me through the technology challenges I faced while setting up my image correctly.
The print shop did an exceptional job transferring the picture I sent onto the napkins, truly making my occasion special. I mentioned to Brandy that the reviews I had read were not great, but that after receiving my napkins, I would be sure to leave a review.
I’m so glad I decided to do business with 123 Print. This will now be my go-to place for ordering all of my customized napkins. Thank you sooooo much!
Quick to fix their mistakes, high quality products and service.
After receiving misaligned magnet they were quick to correct the issue so I can hand out the correct item. My biggest advice is make sure you asked got a proof to verify the product is what you want. This was my second time ordering and I was pleased the first time, then disappointed on what I initially received the second time. But the customer service on solving the issue and quick reship was fantastic.
Quality is good and out customers like them.
Web based interface made designing the business card a snap.
Cards actually came about 4 days earlier than promised. Even though I just got the standard cards they far exceeded what I thought I might receive. I provided them to our group and they were very pleased.
The order process was extremely easy and the cards arrived faster than I expected! They were well-packed and exactly how I had been expecting them to look. I'll happily reorder when I need more!
I was disappointed with the “supervisor’s” response to my complaint. The proof for the envelope I had 123Print print did not show any target points. The envelopes did. What the supervisor saw on his screen was not on mine, namely “print safe area.” I believe the envelopes were poorly printed. He disagreed and said it was my fault for not expanding the size. I did expand the size to where the targets were not on the proof. How was I going to assume they would be on the envelope even though they were not on the proof before printing?
Reply from 123Print2026-01-09
Hello William,
We'd love to help you with your concerns but we cannot locate an order with just your name. We will need either your 123Print order number or the email used with your order.
Thank you,
123Print
This is my 3rd time ordering from 123 Print for return address labels. They are great. My only complaint is that as a return customer, you get a code for a discount of your next order. I only need return address labels maybe every 3-4 years (I buy 500) and by the time I go to reorder, the code is always expired. There should be a discount for return users.
The ordering process was simple. We received the labels quickly. However, we were disappointed that the print on the labels were extremely light and hard to read. Needed to be darker.
I was a little behind in placing the order and I needed some guidance. Using the chat feature I was able to quickly learn what I needed to continue my project. They were printed and shipped quickly. When they arrived they looked great. There were some envelopes with a wrinkle in them, but I decided to go ahead an use them so that I could get the cards out in time for Christmas.
This is the 5th year our company placed an order for Christmas cards through 123 Print. The online design process is very easy, and 123 provides a wide selection of templates. The 250-card order arrived in two days, and the printing was perfect!
Only part of the order arrived, the address labels not the business cards.
Reply from 123Print2025-12-10
Thank you for providing feedback on your recent order with us, Avery. We are constantly working at improving the customer experience, and appreciate you giving feedback. A 123Print representative will be in touch with you shortly to review your concerns. We appreciate your business, and look forward to having the pleasure of providing you with a better experience. Please do not hesitate to reach out to us at 800.877.5147 (Monday - Friday, 7AM CST - 6PM CST), or [email protected] if we may be of assistance to you. We appreciate your business. Thank you, 123Print
Overall, great experience and product. We did have a handful (about 7 or 8) cards that were not useable. The creases were on a diagonal and we couldn't fold them.
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