Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message. The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that. When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs. We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Written by the business, not verified by us.Crestline Promotional Products (crestline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers who provide exceptional support, ensuring that custom orders are handled smoothly and delivered promptly. Consumers consistently note that the products, including promotional bags, custom mugs, and various office items, are of very high quality and feature sharp, vibrant printing. Some reviewers were not happy with occasional product defects, mentioning specific issues like peeling prints, dirty items, or unpleasant material smells. A few people also experienced communication challenges, unexpected order processing delays, or completely unresolved problems when things went wrong.
Auto-generated from all reviews of this business. For reference only.Good afternoon Jessica, Thank you for your feedback! We're glad to hear that you found the process smooth and our team helpful along the way. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
ALWAYS AVAILALE AND EAGER TO HELP.
Good afternoon Sharon, Thank you for your feedback! We're so glad to hear that your Account Manager is always available and eager to help. Providing responsive, dependable service is something we value greatly, and we truly appreciate your business. Warm regards, Alicia Critelli, Crestline Marketing Manager
Melissa was Very helpful! She took time to answer all of my questions!
Good morning Rebecca, Thank you for your kind feedback! We're so glad to hear that Melissa took the time to answer all of your questions and make your experience a positive one. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Our representative was very quick to reply, very quick to create a quote and send our proof over. Communication every step of the way, very kind and respectful. We've never had a bad experience with Crestline.
Good morning Amy, Thank you for taking the time to share such wonderful feedback! We're so glad to hear that you've consistently had positive experiences with Crestline and that your Account Manager has been responsive, communicative, and professional throughout the process. We truly appreciate your continued trust in us and look forward to serving you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
The order process was easy and Rebecca Purrington was great to work with
Hi, Thanks for sharing your experience! We hope you'll work with us again in the future. Warm Regards, Jonna Demeo Crestline Director of Marketing
David did an excellent job yet again! He is the reason I keep ordering from your company.
Hi Tiffany, We are so glad you had a great experience with David! Thanks for sharing. Warm Regards, Jonna Demeo Crestline Director of Marketing
David Ouellette was outstanding - guided me through every step. Looking forward to seeing product!
Hi, We truly appreciate you taking a moment to share your experience working with David. I have shared this feedback with him! Warm Regards, Jonna Demeo Crestline Director of Marketing
Hi, Thank you for taking time to provide a review of your experience. We are delighted you had a great experience! Warm Regards, Jonna Demeo Crestline Director of Marketing
It was a seamless transaction in ordering and great communication with Mike in ensuring that the order was placed to be received in a timely manner.
Hi, I'm so glad you had a great experience working with Mike. I will share this review with him! Warm Regards, Jonna Demeo Crestline Director of Marketing
Our experience with Crestline was absolutely amazing! Our sales person, Melissa, was so great thru the entire process. We are anxiously awaiting the delivery of our magnets. They are for our church's 100th anniversary. This is such a special event for our church and we were so blessed to have been able to find exactly what we needed and to be given such excellent customer service. Our sincere thanks to all who were a part of creating our magnets. We will most definitely use Crestline again for any future items that we might need.
Good morning, Thank you for sharing such a glowing review! We can't wait to work with you again in the future. Warm Regards, Jonna Demeo Crestline Director of Marketing
Melissa T was great to work with. The bandanas turned out great!
Hi Shanna, I'm so glad you received great service from Melissa. She is great at her job! We hope you'll consider us again in the future. Warm Regards, Jonna Demeo Crestline Director of Marketing
Great support from Rhonda! You are never alone to make sure your project will be successful ! Efficient company! We are a small industrial business that work with Crestline for the last 2-3 years and we are fully satisfied !
Hi, Thank you for sharing your experience working with Rhonda. I will share this with her, and I know it will make her day! Warm Regards, Jonna Demeo Crestline Director of Marketing
Never received my full order. Emailed them and they didn't care. 0 stars.
Hi, your account manager, Melissa, will be in touch with you asap if she hasn't already. We apologize for the inconvenience this has caused, and we'll work with you to find a solution. Warm Regards, Jonna Demeo Crestline Director of Marketing
Nicole is always amazing to work with and makes ordering so easy! We love being able to work with her.
Good morning Lucy, Thank you for sharing your kind words! We're so glad to hear that Nicole consistently makes the ordering process easy and enjoyable. It's wonderful to know she's someone you enjoy working with, and we'll be happy to pass along your feedback to her. We are so thankful for your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
My sales rep is very familiar with our organization and our needs for marketing
Good morning Lola, Thank you for your feedback! We're pleased to hear that your sales representative understands your organization and its marketing needs. Having that familiarity allows us to provide more personalized and effective service, and we truly appreciate your continued business over the years. Warm regards, Alicia Critelli, Crestline Marketing Manager
Easy to order and quick response time for editing.
Hi Curtis, We are glad you had a good experience working with Crestline! Warm Regards, Jonna Demeo Crestline Director of Marketing
Quick and professional turnaround on my recent order.
Good morning, Thank you for your feedback! We're glad to hear you were pleased with the quick and professional turnaround on your recent order. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
I ordered a personalized guest book from here. It arrived as scheduled, packed very well, and the quality is quite satisfactory!
Good afternoon Daniel, Thank you for sharing your experience! We're so pleased to hear that your personalized guest book arrived on time, was well packaged, and met your expectations for quality. We truly appreciate your business and hope to have the opportunity to work with you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
Fast replies to emails and the initial order, great product, shipped fast. Will definitely use again.
Good morning, Thank you for your wonderful feedback! We're delighted to hear that you appreciated the quick communication, fast turnaround, and quality of your retractor banner kits. We are so thankful for your business and look forward to working with you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
Product quality was great and delivered on time.
Good morning, Thank you for your feedback! We're so glad to hear you were happy with the quality of the backpacks and that they arrived on time. We truly appreciate your continued business and look forward to serving you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
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