Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message. The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that. When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs. We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Written by the business, not verified by us.Crestline Promotional Products (crestline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers who provide exceptional support, ensuring that custom orders are handled smoothly and delivered promptly. Consumers consistently note that the products, including promotional bags, custom mugs, and various office items, are of very high quality and feature sharp, vibrant printing. Some reviewers were not happy with occasional product defects, mentioning specific issues like peeling prints, dirty items, or unpleasant material smells. A few people also experienced communication challenges, unexpected order processing delays, or completely unresolved problems when things went wrong.
Auto-generated from all reviews of this business. For reference only.The delivery on time and the good quality of the product.
Good morning, Thank you for your feedback! We're so glad to hear you were pleased with the quality of the drybags and that they arrived on time. We truly appreciate your business and look forward to serving you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Best customer service I have ever experienced! I was given options, fair prices, and response time was amazing.
Good morning Nancy, Thank you so much for your wonderful feedback! We’re thrilled to hear that you had the best customer service experience working with Keith and that he provided great options, fair pricing, and was extremely responsive. Your kind words mean a great deal to us, and we truly appreciate your business. We look forward to working with you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
Great product and help
Good morning Andy, Thank you for your wonderful feedback! We’re so glad to hear you’re very happy with your experience and that you were pleased with both the $12 polos and the helpful service you received. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
I wanted to order some cups for my family reunion, thought these were a good option that didn’t break the bank. Shipping cost just as much as the cups. I received an email to approve the proof, which I did but did not see that the shipping amount was part of the approval and the link was no longer available to look at. I reached out w/in minutes to advise that I did not want to go through with it as the shipping was so much but it was apparently too late and my order was processed anyway. The cups are nice but the stickers are already pealing off.
Good morning Jes, Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Your Account Manager should be reaching out to you shortly to discuss your experience and see how we can help rectify the situation. We are thankful for your business and hope to be able to work together again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Keith is always good to work with and makes ordering shirts so easy.
Good afternoon Lisa, Thank you for your kind feedback! We’re so glad to hear that Keith consistently makes ordering shirts easy and enjoyable. We’ll be sure to share your wonderful comments with him. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Tim is always on top of everything. He makes it easy for me to get the promotional items I need and quickly.
Good morning, Thank you so much for your kind feedback! We’re thrilled to hear that Tim is always on top of everything and makes it easy for you to get the promotional items you need quickly. We’ll be sure to share your wonderful comments with him. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good afternoon Luana, Thank you for your feedback! We’re delighted to hear you were pleased with our prompt service. We truly appreciate your continued business and look forward to serving you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Rhonda is the BEST! She made the whole experience as easy as possible
Good morning, Thank you so much for your wonderful feedback! We’re thrilled to hear that Rhonda made your experience as easy as possible. We’ll be sure to share your kind words with her—she’ll be delighted to know she made such a positive impact. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Timely, great quality
Good morning Frank, Thank you for your feedback! We’re delighted to hear you were pleased with the quality of your portfolios and their timely delivery. We truly appreciate your business and look forward to serving you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Got some custom mugs for the office. The printing is sharp and the colors matched our logo well. Delivery was on time and communication from the seller was clear. A pretty hassle-free transaction.
Good afternoon Tyler, Thank you so much for your wonderful feedback! We’re delighted to hear that your custom mugs turned out beautifully, with sharp printing and colors that matched your logo. It’s also great to know your order arrived on time and that our team provided clear communication throughout the process. We truly appreciate your business and are glad we could provide a hassle-free experience. Warm regards, Alicia Critelli, Crestline Marketing Manager
Abrey was so helpful in getting the product choices settled. She assured us a timely delivery and both items arrived early and as ordered. We also got a quick turnaround on our proofs. We'll use Crestline again!
Good morning Elaine, Thank you so much for your wonderful feedback! We’re thrilled to hear that Abrey was so helpful in selecting the right products and that your order arrived early and exactly as expected. We’ll be sure to share your kind words with her. We’re also glad the proofing process was quick and efficient. We truly appreciate your business and look forward to working with you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
Super Customer Service, great art and graphics team, all around professional, and super fast delivery.
Good morning Sharon, Thank you so much for your wonderful feedback! We’re delighted to hear that you were provided great customer service, were happy with the art and graphics team, and received fast delivery. We are so thankful for your continued business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
Been using Crestline for decades. Always on time, professional, priced well. Outstanding customer service!
Good afternoon, Thank you so much for your wonderful feedback! We’re honored to have been your trusted promotional products partner for decades. Your continued loyalty means so much to us, and we’re delighted to hear that our on-time delivery, competitive pricing, professionalism, and outstanding customer service have kept you coming back. We truly appreciate your continued business and look forward to serving you for many years to come. Warm regards, Alicia Critelli, Crestline Marketing Manager
Mike Randall saved the day - thanks again!!
Good morning Rena, Thank you for your kind feedback! We’re thrilled to hear that Mike Randall was able to save the day and provide the support you needed. We’ll be sure to share your wonderful comments with him. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Mike Randall was great with communication, and our product turned out wonderfully! We ordered mini-totes for our back-to-school events, and every year, they have always been super popular.
Good morning, Thank you so much for your wonderful feedback! We’re delighted to hear that Mike Randall provided great communication throughout the process and that your mini totes turned out so well. We’ll be sure to share your kind words with Mike. It’s also great to know the totes continue to be a hit at your back-to-school events each year. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
David is always very responsive and helpful. Products ordered arrive quickly.
Good afternoon, Thank you for your kind feedback! We’re delighted to hear that David is always responsive and helpful and that your orders arrive quickly. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
David Ouellette exhibited amazing customer service throughout the entire ordering process. He was patient and very helpful. The order arrived just in time for our summer program, and the quality of the products was top tier.
Good morning, Thank you so much for your wonderful feedback! We’re thrilled to hear that David Ouellette provided amazing customer service throughout your ordering process. We’ll be sure to share your kind words with him. We’re also glad your order arrived in time for your summer program and that you were pleased with the quality of your products. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
I always have great service through Crestline and Nicole is always fast and responsive when I have questions, changes, or any needs. Thanks as always
Good morning, Thank you so much for your kind feedback! We’re thrilled to hear that you consistently receive great service from Crestline and that Nicole is always responsive and helpful whenever you have questions, changes, or special requests. We’ll be sure to share your wonderful comments with her. We truly appreciate your continued support! Warm regards, Alicia Critelli, Crestline Marketing Manager
Rebecca was quick to assist with my order. Amazing service and communication.
Good morning Mary, Thank you for your kind feedback! We’re delighted to hear that Rebecca was quick to assist with your order and provided amazing service and communication throughout the process. We’ll be sure to share your wonderful comments with her. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Crestline always delivers on time. Exceeds expectations and provides great customer service. Our go-to company for employee appreciation gifts.
Good morning, Thank you so much for your wonderful feedback! We’re honored to be your go-to company for employee appreciation gifts. It’s great to hear that our team continues to deliver on time, exceed your expectations, and provide outstanding customer service. We truly appreciate your continued business over the years and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
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