Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message. The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that. When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs. We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Written by the business, not verified by us.Crestline Promotional Products (crestline.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and dedicated account managers who provide exceptional support, ensuring that custom orders are handled smoothly and delivered promptly. Consumers consistently note that the products, including promotional bags, custom mugs, and various office items, are of very high quality and feature sharp, vibrant printing. Some reviewers were not happy with occasional product defects, mentioning specific issues like peeling prints, dirty items, or unpleasant material smells. A few people also experienced communication challenges, unexpected order processing delays, or completely unresolved problems when things went wrong.
Auto-generated from all reviews of this business. For reference only.Good morning, Thank you for the wonderful feedback! We're so glad to hear that Abrey has been such a pleasure to work with. We'll be happy to pass along your kind words to her. We truly appreciate your continued business and look forward to serving you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
Easy to order and great customer service! Thank you!
Good afternoon Mindy, Thank you for your kind feedback! We're so glad to hear that you found the online ordering process easy and received great customer service. We truly appreciate your continued business and look forward to working with you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
As always Crestline as come through for our school. With Abrey's help we always get what we are looking for. Thank you
Good morning Shirleen, Thank you so much for your continued support! We're thrilled to hear that Abrey continues to help you find exactly what you're looking for. We truly appreciate your school choosing Crestline and look forward to serving you again! Warm regards, Alicia Critelli, Crestline Marketing Manager
Tim reached out and took the time to make sure my order was correct even though it was a small one.
Good morning, Thank you for sharing your experience! We're so glad to hear that Tim took the time to personally make sure everything was correct with your order. We believe every order deserves that level of attention, regardless of size, and we're happy Tim provided such thoughtful service. We are so thankful for your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
We absolutely love our tablecloth with our school name and logo on it! Wonderful color and quality! Thank you!
Good morning, Thank you for your wonderful feedback! We're so glad to hear that you love your tablecloth and are happy with the color and quality. We truly appreciate your business and are delighted that your school is proud to display it! Warm regards, Alicia Critelli, Crestline Marketing Manager
The print job peeled on 5 golf towels, the area around the rings were dirty on many towels, along with the print job was not centered on many also.
Good morning, Thank you for bringing this to our attention. We’re sorry to hear about the issues with the golf towels, including the peeling print, dirt around the rings, and printing that was not properly centered. This certainly isn’t the quality we want our customers to receive. I’ve shared your comments with your Account Manager and asked them to reach out to discuss further and try to rectify the situation. We appreciate you taking the time to let us know so we can address the issue. Warm regards, Alicia Critelli, Crestline Marketing Manager
Great product and prompt delivery I will definitely be using them again
Good morning Marc, Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with your items and the prompt delivery. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Rebecca is fantastic. She responds to my questions/concerns immediately.
Good morning, Thank you so much for your kind feedback! We're thrilled to hear that Rebecca has been so responsive and attentive whenever you have questions or concerns. We greatly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
great product, quick service
Good morning, Thank you for your kind feedback! We're delighted to hear that you were pleased with both the quality of your bamboo cellphone stands and our quick service. We truly appreciate your business and look forward to serving you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Melissa was very helpful throughout the process of ordering the Campfire Mugs. Turnaround time was great!
Good afternoon, Thank you for your wonderful feedback! We're so glad to hear that Melissa was helpful throughout the ordering process and that you were pleased with the quick turnaround time on your Campfire Mugs. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Very easy to order, just need to follow directions, and read that's all. Over all expenses 10/10.
Good morning, Thank you for your great feedback! We're delighted to hear that you found the ordering process easy and straightforward and that your overall experience was a 10/10. We truly appreciate your business and look forward to serving you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
rep was so nice, works quicky, and easy to work with
Good afternoon Maria, Thank you for your kind feedback! We're so pleased to hear that your Account Manager, Abrey, was friendly, responsive, and made the entire ordering process easy. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Good afternoon, Thank you for your feedback! We’re delighted to hear that you were pleased with both our service and the quality of your junior totes. We truly appreciate your continued business and look forward to serving you again in the future. Warm regards, Alicia Critelli, Crestline Marketing Manager
Melissa and her team were very helpful and friendly. I also found Crestline’s pricing and shipping convenient and cheaper than the competition. Mike Tuck First Class Promotional Products & Fundraising
Good morning Mike, Thank you so much for your wonderful feedback! We’re delighted to hear that Melissa and her team provided such helpful and friendly service. It’s also great to know that you found our pricing and shipping to be competitive and a great value. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
It was easy to order and my rep was amazing and responsive
Good afternoon Kathleen, Thank you for your kind feedback! We're so glad to hear that the ordering process was easy and that your account manager provided amazing, responsive service throughout your experience. We truly appreciate your business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Amber Roy made my order so easy and everything looked wonderful.
Good afternoon Lori, Thank you for your kind feedback! We're so pleased to hear that Amber Roy made the ordering process easy and that you were happy with how the polo shirts turned out. We'll be sure to share your wonderful comments with Amber. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Our rep, Mike Randall, is fabulous! He is knowledgeable, responsive and helpful! The company provides quality promos and quick shipping.
Good morning, Thank you so much for your wonderful feedback! We're delighted to hear that Mike Randall has provided such knowledgeable, responsive, and helpful service. We'll be sure to share your kind words with him. It's also great to know you've been pleased with the quality of our products and our quick shipping. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
We found a product to give away to our seminar attendees at a very affordable price. We were worried about the production time but our account manager Amber Roy worked with us to ensure we would receive prior to our seminar start date. We are repeat customers and Crestline keeps living up to its promise of good products & superior service.
Good morning David, Thank you so much for your wonderful feedback! We’re thrilled to hear you found the perfect product at an affordable price and that Amber Roy went above and beyond to ensure your order arrived before your seminar. We’ll be sure to share your kind words with her. Your continued trust as a repeat customer means so much to us, and we’re grateful for the opportunity to continue providing quality products and superior service. Warm regards, Alicia Critelli, Crestline Marketing Manager
Amber Roy was great to work with. Prompt, professional and willing to help! She's a keeper for sure!
Good morning, Thank you so much for your wonderful feedback! We’re thrilled to hear that Amber Roy was prompt, professional, and so helpful throughout your experience. We’ll be sure to share your kind words with her—she’ll be delighted to know she made such a positive impression. We truly appreciate your continued business and look forward to working with you again. Warm regards, Alicia Critelli, Crestline Marketing Manager
Great customer service, Nicole was a pleasure to work with.... friendly, fast and knowledgeable. :)
Good morning Joy, Thank you for taking the time to share your experience! It's wonderful to hear that Nicole's friendly attitude, product knowledge, and responsiveness made the ordering process such a positive one. We are so thankful for the opportunity to earn your business and look forward to assisting you with future orders. Warm regards, Alicia Critelli, Crestline Marketing Manager
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