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Health & Medical

1-800 Contacts

75 reviews

4.575 reviews
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About 1-800 Contacts

Data updated
Website
www.1800contacts.com
Category
Health & Medical
Location
United States
Status
Unclaimed
Last 12 months
75 reviews
Replies to negative
0% (0/9)
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Is 1-800 Contacts legit?

1-800 Contacts (www.1800contacts.com) has a 4.5 out of 5 rating on OK.one, based on 75 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.

What people say

E
Evangeline · 1 review · Verified · Experienced 2026-07-18 ·

The client engagement was very helpful…

The client engagement was very helpful and made my first order a very pleasant experience. I will definitely keep using 1-800 contacts

S
Sarah · 1 review · Verified · Experienced 2026-07-16 ·

Excellent customer service

Excellent customer service, fast delivery

C
C Neil · 2 reviews · Verified · Experienced 2026-07-21 ·

Once my prescription was sent in

Once my prescription was sent in, my contacts arrived shortly after. Was quick and easy.

K
Kristi · 1 review · Verified · Experienced 2026-07-21 ·

Real people who actually help

Real people who actually help. Needed contacts while on a trip and they got them to me overnight.

D
Doug Larson · 2 reviews · Verified · Experienced 2026-07-15 ·

They always deliver what I order and it…

They always deliver what I order and it always ships fast

C
CG · 7 reviews · Verified · Experienced 2026-07-18 ·

1-800 Contacts is 👍

1-800 Contacts is 👍. My order was shipped in record time. They even honored the price match guarantee they advertised, I order from them all the time. I’m never disappointed,

M
Mrs. B · 1 review · Verified · Experienced 2026-07-16 ·

Talking to actual people…

I can call at anytime and always speak to a HUMAN! I text with customer service and they immediately get back to me. They will give me credit for unused contacts. They make using my insurance a breeze. This company is easy to work with and they make sure that I am satisfied with my purchase and my experience. I have used them for years to buy my contacts.

C
Cass · 1 review · Verified · Experienced 2026-07-16 ·

Easy to use

Easy to use, shipping is great!

H
Harry · 1 review · Verified · Experienced 2026-07-23 ·

Customer service was fantastic

Customer service was fantastic, quick approval of my new prescription and very quick shipping of my contacts.

W
William · 1 review · Verified · Experienced 2026-07-21 ·

I liked the rapid delivery.

T
TAMMIE · 1 review · Verified · Experienced 2026-07-20 ·

Fast

I had my eyes examined,got home an ordered my contacts and they in less a week.

S
Sharon Wallers · 2 reviews · Verified · Experienced 2026-07-16 ·

1-800 Contacts made it so easy to order…

1-800 Contacts made it so easy to order my contacts. They were extremely fast and updated you every step of the way. Best place to order contacts or glasses!

N
Natalia · 1 review · Verified · Experienced 2026-07-20 ·

They did all their best for me too get…

They did all their best for me too get my contacts… Love 800contacts down.

P
Patricia · 1 review · Verified · Experienced 2026-07-15 ·

Excellent experience

I have never used an online eyewear store before. 1-800 contacts is the first time ever to buy from and it was a fantastic!! Experience!! I made a mistake on my first order and had to call and a person picked up right away no waiting and fixed the problem in a second. My order was shipped out in hours. I've had no issues with my contacts so far.

A
Alisha Schlesener · 1 review · Experienced 2026-08-03 ·

I would make it negative if I could

I would make it negative if I could. I have used this company for years with no trouble but the last six months have been awful. They never have my contacts in stock. They aren’t an exotic brand. They don’t inform you of this, either. They just wait around until you ask. I wear colored contacts and chose THREE different colors and they were out of stock on all of them. I’ll never use again.

J
Jennifer · 2 reviews · Verified · Experienced 2026-07-19 ·

Positive experience all around

Positive experience all around. Promted when needed any more information. Delivery is when it should be.

M
Marjorie · 1 review · Verified · Experienced 2026-07-21 ·

It was easy

It was easy, quick and I received my order exactly as promised.

M
Misty · 1 review · Verified · Experienced 2026-07-16 ·

1-800-Contacts is the only place I will…

1-800-Contacts is the only place I will order my contact lenses from. They make the process simple and convenient, and my contacts are sent to me so quickly!

J
Janice · 1 review · Verified · Experienced 2026-07-20 ·

Never had an issue with ur company.

Never had an issue with ur company.. always super fast and soooo easy to order! I highly recommend ur company to all of my friends!

J
Jonathan · 1 review · Verified · Experienced 2026-07-20 ·

My order was shipped and arrived faster…

My order was shipped and arrived faster than expected!