Advance Financial (www.af247.com) has a 4.2 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-11.
What people say
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Michael Crawell · 6 reviews · Experienced 2026-06-22 ·
★★★★★
I highly recommend that no one uses…
I highly recommend that no one uses this company. They are a scam artist and a thief. I had a loan with him. I paid off the loan in full and then I checked my bank statement and they charged me three times to pay it in full for the same amount, it was supposed to be $397 but then I got my bank statement. That charge was on three different times to pay this amount in full, which was only supposed to be charged once I have been arguing with this company ever since they are taking their sweet time to refund me my money I even sent the bank statements to prove I was charged three times and they are just taking their sweet time if you need any kind of loan or anything do not go to this company unless you want to be charged extra charge three times or more or tuck in for advantage I’m telling you you get the runaround every time you call no one gives you the same exact answer they act like they don’t know what they’re doing your car talk to one they’ll say I’ll do this so you can’t talk to the other they say that was never done. I am fixing to get a lawyer and seek legal remedies against this company for stealing money out of my account. I did not authorize.
Reply from Advance Financial2026-06-26
Hi Mr. Crawell. So sorry to hear about your experience. I was told by our leadership team that we spoke with you yesterday. If you need to speak with us further, please email us at [email protected]. Thank you for your feedback.
First, I don't have the best credit and advance was there if I needed, and I appreciate that, however once I decided that I needed to use the credit they offered, it was hard to navigate the site and, it never showed what my minimum payment would be until after I took the loan, and it was way too much, so now, I'm trying to get the money back to them before the day is through because they have a 450% interest rate on my loan. I expect to pay a higher interest but those payments being so high, the money would no longer be helpful, but a burden. Had I known in advance that my payment would be so high, I would have never taken out the loan. I blame myself for making a stupid decision based on a temporary need.
Reply from Advance Financial2026-06-23
Hi Shelly. Thank you for your feedback. We’re sorry to hear we didn’t meet your expectations. If you’d like to discuss this further, please contact us at www.af247.com/contact/ so we can connect with you.
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Michael · 1 review · Verified · Experienced 2026-06-22 ·
★★★★★
Working for meence
It was a good experience, straight forward.
I'm already in a difficult situation and advance came in and got right to helping me...
I really appreciate them and would use them again...
The man who works in the office is…Really nice and curtious.
The man who works in the office is always pleasant to work with. He's always kind and has a smile. The service was great.
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Nicholas · 1 review · Verified · Experienced 2026-06-17 ·
★★★★★
Help in a Rainy Day
Hello, thank you for reading my review.
I think it is important to provide a clean and safe facility for both the employee and customer. Advance Financial provided this to a level where it exceeded my expectation as did the customer service provided on this rainy day by your employee: "Nikita."
Her professional nature was accommodating to my needs. There were a few issues going on with retrieving my financial information and Nikita was more than capable to navigate them and resolve them to have a successful transaction today. I left completely understanding the terms and have confidence in them.
I am grateful for this experience provided today by Nikita and Advanded Financial.
Thank You!
Nicholas Mclean
Disabled Vet
