Thanks for very responsive customer…
Thanks for very responsive customer support. It's very reassuring as a potential new client
About Agile CRM By 500Apps
Data updated- Website
- www.agilecrm.com
- Category
- Electronics & Technology
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 6 reviews
- Replies to negative
- 0% (0/4)
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Is Agile CRM By 500Apps legit?
Agile CRM By 500Apps (www.agilecrm.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews; 6 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Chris - great customer support!
Chris was simply fantastic. He followed up as promised via email and helped me resolve my dilemma. I then emailed him with further questions and he responded promptly. Highly recommended.
Problem with access
Difficult to say at the moment as I don't know whether the advice given is going to work.
Thank you so much for helping me today
Thank you so much for helping me today! I really appreciate it!
We use Agile mostly for the Help Desk…
We use Agile mostly for the Help Desk feature and it's been great so far. Very user friendly and the customer support is also great so far.
fast service
fast, live, service with solutions when I needed it!
What's important to know?
Great timing and responsiveness.
Chris did a great job of helping me!
Chris did a great job of helping me to understand the product. He was very patient and walked me the through my difficulties without issue.
Thank you for taking the time to chat…
Thank you for taking the time to chat through how you'll be able to support our Shopify business and ensuring that we have everything we need to get going.
Excellent service!
I was having a problem getting a campaign email to work correctly and was able to connect with Chris through the chat feature. Excellent service! Chris was able to walk me thru fixing my issue quickly and efficiently.
He was perfect
He was perfect, helped me a lot. Awesome to have that option.
Big shoutout to Chris Grey
Just had to drop a note about the amazing help I got from Chris Grey over at Agile. Lost access to my account because I couldn't get into my old email, and honestly, thought my lead list was a goner. But Chris was a lifesaver. He was super quick to get back to me, really friendly, and asked just a few questions to make sure I was really me. Next thing I know, he's got me sorted with a temp solution that got me right back into my account. Thanks a million, Chris! Keep rocking.
The support is great, however.
The support is excellent. They are quick to respond and get answers quickly. Unfortunately, the functionality of the system is lacking a bit. Today, I learned that the event report can only be reported when the event was created. We can create events weeks and even months out. I need to see when and if the event was completed, and it cannot do that. It's pretty useless for managing a sales team. It is an excellent price for an excellent CRM. Just a few areas it could be better.
live chat response was immediately and…
live chat response was immediately and solution to issue recommended by support.
Customer service quickly sorts out…
Customer service quickly sorts out problems. Shout out to Drake who helped me
helpful and useful
Its always great Experience getting…
Its always great Experience getting support from Drake
quick and easy to understand response
Instant response and my questions are…
Instant response and my questions are rectified. Thanks for the help.
Great Service
I have been using Agile for 3 years now and whenever i have had an issue or a problem i cannot solve, the team is always at hand and fast with the response. Chris has helped me a number of times, he is always very professional and thorough with his explanations. Great service, Thank you!