Allconnect.com (www.allconnect.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Great experience!! Love it highly recommended!! Great prices
Monique, this made our day! We're so happy things went smoothly for you. Thank you for choosing Allconnect to help connect you—we're grateful to have you as a customer and look forward to continuing to deliver that five-star experience.
It's too soon to tell how it will work out in the long run. But in the short run I was subjected to high pressure sales techniques, incorrect information designed to have me agree. And now the phone runs much slower than it did before downloading the Xfinity app that essentially hijacked its SIM card. So far I am not pleased.
Hi Stuart, we appreciate your feedback and understand the frustration of your app not working. If you would like to share more details about your experience, please contact us at [email protected]. For troubleshooting with the app, we recommend contacting Xfinity directly at 800-934-6489.
I though I was calling Cox Cable to cancel my services. I did a quick google search for the number and this is the first thing that came up: "To cancel your Cox services, call Customer Care at (866) 218-5739 or visit a local Cox Solutions Store. Online chat cannot process disconnects. Cox bills are prorated, and you must return rented equipment within 10–15 days to avoid unreturned equipment fees. I called that number and the woman that answered was rude and kept reading all this messages really quickly. I told her I did not understand one word of what she just read and she said it didn't matter. She was required to read it and I would receive the information to the email I gave her. At no point did she say that she did not work for Cox or who she worked for. She asked me for my credit card number which I thought it was weird. I gave her my credit card number, she told me to call 18003733441 and then hung up on me. And I have not received anything on my email. Of course I had to cancel my card - Scam!
Dear Mr. Martin, we're sorry to hear this. That's not the experience we want anyone to have with Allconnect. We'd genuinely like to make things right, but we'll need a bit more information to do that. If you can send us your account or order number to [email protected], we'll have someone look into it right away.
Friendly associate and answered all my questions. Was very patient with all the background noise and repeating the information.
Hi Ricardo, We're so glad our associate could take such great care of you — patience, clear communication, and a genuine commitment to getting things right are exactly what we hope every customer experiences. Thanks for being part of the Allconnect family!
My rep was super helpful!! I believe his name was Ash but I could be wrong… He was patient and took his time explaining things and found me the best deals to choose from!
Elizabeth, we love hearing this! Great customer service is something our team takes real pride in, and it's wonderful to know it came through in your experience. Thank you for recognizing their effort. If you ever need anything else, we're always just a message away. - The Allconnect Team
The agent went above and beyond to make sure that my account was set up the agent assisted me with all the promotions available and was very pleasant and very knowledgeable. Very kind person
Thank you, Fatima. Knowing that our support team went above and beyond for you is honestly the best kind of feedback we can get. We're so glad you're happy with Allconnect — thanks for taking the time to let us know! - The Allconnect Team
I didn't give him 5 stars because he speaks too fast
Thank you so much for the kind words, Silvia. It really means a lot to our whole team to hear that your experience with us was positive. We appreciate your feedback on the rep as well and will share that with the team.
Helpful customer service amazing
Katrina, we love hearing this, as great customer service is something our team takes real pride in, and it's wonderful to know it came through in your experience. Thank you for recognizing their effort. If you ever need anything else, we're always just a message away. -The Allconnect Team
Over the recent year, Allconnect has started pushing sponsored ISPs and not showing the ones actually available in the area. It might still show a decent amount of ISPs in your area but don't expect it to help anymore.
Wallace, thanks for the honest feedback. We're sorry our results didn't feel like they gave you the full picture of what's available in your area. If you'd like, reach out to us directly at [email protected], and we'll look into what happened with your search. - The Allconnect Team
I was connected to this third party without my consent. the representative did not listen to me. I asked for a specific delivery date for the equipment and he did not give me that date. I then had to call AT$&T to change the date and was not able to change the date. Instead, I needed to cancel the order - which took 45 minutes on the phone with AT&T. My questions were not answered and the rep did nothing but talk over me. Waste of my time!
Hi Karen, we're sorry to hear about this experience. We take feedback like this seriously and would like to learn more. Please reach out to [email protected] so we can look into this. Sincerely, The Allconnect Team
Hi Denise, thank you for your review. We're so glad our team could take such great care of you, as patience, clear communication, and a genuine commitment to getting things right are exactly what we hope every customer experiences. Thanks for being part of the Allconnect family.
Lied to me and told me they would connect me to the company that would handle turning on my water. Wasted 8 minutes of my time while I’m trying to move out of one place and into another. And I’ve already received 10 spam emails from them within 10 minutes. When you hear this company mentioned, hang up! They’re awful.
Hi Ken, We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care [email protected]
Thank you for letting us know, and we're sorry your experience fell short of expectations. We take feedback like this seriously and would really appreciate the chance to learn more about what went wrong so we can fix it for you and other customers. Please reach out to us directly at [email protected] so we can help provide more information about any additional steps.
She was a great help I really love her Energy and she was awesome to work with
Glad to hear about your positive experience. If you need any help in the future, please remember to check out our offerings at allconnect.com
Hi, Paulette. Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care
It was very helpful. Thank you so much
Hello Salome, Thanks for your feedback. We’re happy to know that you had a positive interaction with our site! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
I appreciate the time and care he took to explain everything
Hi, Elizabeth. Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
Hi, Jeanne. Thanks for your feedback. We’re happy to know that you had a positive interaction with our representative! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
Professional and knowledgeable staff made the interaction seamless and quick. Thank you.
Hi Ron, Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you! Allconnect Customer Care [email protected]
The guy on the line had me go through the automated process three times because of technical issues, probably user error issues. Very frustrating. Spent well over an hour on the phone just to set up internet. Ridiculous! I was about to hang up and go with an entirely different provider.
Hi, Alisia. We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care
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