Allconnect.com (www.allconnect.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi, Freddy.
Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you!
Allconnect Customer Care
[email protected]
Hi Patty,
Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you!
Allconnect Customer Care
[email protected]
n
nina talley · 1 review · Experienced 2026-06-06 ·
★★★★★
Response was super fast from placing…
Response was super fast from placing the order til a very accommodating & knowledgeable tech, named Trey, arrived & completed the installation!
Reply from Allconnect.com2026-06-08
Hi, Nina,
Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
Hi Rodney,
Thanks for your feedback. We’re happy to know that you had a positive customer service experience. We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
Hi Zoraida,
Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you!
Allconnect Customer Care
[email protected]
S
Shawn White · 2 reviews · Experienced 2026-06-04 ·
★★★★★
Tried to leave a review on Brightspeed.
Tried to leave a detailed review for an internet provider on their site, and the text box kept rejecting the submission with a generic "invalid format" error.
Even after stripping out all special formatting, double words, and normal punctuation, the backend database completely refused to accept standard text. If you are going to host a consumer review platform, your developers need to build a text box that can actually handle basic mobile typing and copy-pasting without throwing a fit. Absolute waste of time trying to use their broken interface.
Reply from Allconnect.com2026-06-05
Hi Shawn,
We're sorry to hear that you didn't have a great experience with tool. We're always looking to improve, and we'll take your feedback into consideration as we make enhancements to our site. Feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share.
Allconnect Customer Care
M
Michael crocker · 1 review · Experienced 2026-06-03 ·
★★★★★
First of all the process took forever
First of all the process took forever. I was on the phone for an hour and a half finally got everything sorted out. I thought they took me to another department to get Internet. Told the guy what I needed you got it all wrong because I told him I would not be in the state until the 12th but then that night I get a call from a delivery driver about my Internet so he’s trying to deliver nobody’s there so I explained the situation. He said he would take it back. Call the Internet provider to let them know and they still tried to deliver the next day. I do not recommend any of their other services. It has been a nightmare for the last couple of days.
Reply from Allconnect.com2026-06-05
Hi Michael,
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care
[email protected]
The representative was very pushy and was telling me what I was going to pick or use for my service rather than allowing me to make my own decisions on my service based on what he thought was best and not giving me information to make my own informed decision. I asked several time to verify if I could pick up my equipment and he said yes but then when I got into my service account the order was placed to be shipped to my home without telling me. Even down to the security questions I was presented with options that would not be helpful for me as I did not have answers for them and would have to then make up something and not be able to answer later and he just was telling me which questions to pick. I would not call this service again.
Reply from Allconnect.com2026-06-01
Hi there,
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care
[email protected]
Hi Kenneth,
Thanks for your feedback. We’re happy to know that you had a positive interaction with our represenative! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
Stephanie was really helpful.
But I believe the CSAs should explain themselves and what is taking place before asking for personal information. It felt like it was a scam until I asked what are we doing and she began to explain. Once I explained that I was uncomfortable with giving out my information before understanding why I was sharing that info, she was very understanding and explained everything. I was then more comfortable and understood better why I was sharing my info.
Reply from Allconnect.com2026-05-29
Hi Patricia,
Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
Hi Eeulalio,
Thanks for your feedback. We're pleased to hear that you had a pleasant enrollment experience. We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
A
Anne SSki · 1 review · Experienced 2026-05-23 ·
★★★★★
Awesome service
Awesome service. Professional and friendly staff.
Reply from Allconnect.com2026-05-27
Hi Anne,
Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
Hi Cody,
Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
I was promised a 50.00 credit as promotional sign up ...all connect signed me up with spectrum internet 80.00 service promotional price 50.00 a month for 12 months ....all connect salesman said I would receive 50.00 credit for first month and I would just have to pay 20.00 installation fee for first month ......but now I have bill with spectrum for 70.00 for my first month ..I have been on the phone with all connect customer service to resolve this and they were sending to team leaders and they would call me back once they observe phone call taken on May 2 ..2026 for Michael Stilen indigo apt . 801 chestnut st Clearwater Florida ...today is the 20 of May ..I just called customer service at allconnect again and they had to send a new email to team leaders to review this again and was told they would call me to resolve this ....but I am still waiting for team leaders to look at this ...very sad I was promised the promotion and not receiving it....spectrum says allconnect is the only one to resolve this matter .....so I am not happy till this gets resolved ...please help!
Reply from Allconnect.com2026-05-21
Hi Mike,
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care
James was great! Great personality. Kept me engaged!
Reply from Allconnect.com2026-05-21
Hi Vanessa,
Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
Friendly, efficient, extremely knowledgeable, and made the process both pleasant and productive. This is the epitome of great customer service. What a wonderful staff.
Reply from Allconnect.com2026-05-15
Hi Kimberly,
Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
A
ANNE · 1 review · Verified · Experienced 2026-05-14 ·
★★★★★
Very easy!!!
Reply from Allconnect.com2026-05-15
Hi Anne,
Thanks for your feedback. We're pleased to hear that you're happy with your recent experience with Allconnect! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
H
Hailey Martin Perez · 1 review · Experienced 2026-05-13 ·
★★★★★
Friendly service
Friendly service, great product recommendation and easy conversation
Reply from Allconnect.com2026-05-15
Hi Hailey,
Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more.
Allconnect Customer Care
[email protected]
My name is Eusevio. Earlier today, I spoke with one of your representatives by phone to inquire about fast internet service in my area. I was informed that, aside from Spectrum, the only available option is AT&T Internet Air.
I clearly stated during the call that I am not interested in AT&T Internet Air, as I understand it to be slower than my current provider, Spectrum. Despite this, the representative continued to push the service even after I declined multiple times.
After ending the call, I received an email prompting me to complete an internet setup. I want to make it absolutely clear that I did not agree to any service, order, or installation.
If I receive any bill, equipment, or further communication suggesting that an order was placed, I will dispute it immediately and take appropriate action.
Please confirm that no order has been processed under my name.
Sincerely,
Eusevio...
Reply from Allconnect.com2026-05-15
Hi Eusevio,
We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps.
Allconnect Customer Care
[email protected]
R
ROLAND · 2 reviews · Verified · Experienced 2026-05-13 ·
★★★★★
It was aaaaawesome!
Reply from Allconnect.com2026-05-15
Hi Roland,
Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you!
Allconnect Customer Care