Allconnect.com (www.allconnect.com) has a 4.0 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 21% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi Debra, Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
Tonya was helpful to me but she was abrupt and impatient with the relay operators for the deaf during the call with me (the deaf customer). I was still typing my responses to her and the relay operators were just relaying the messages to her and typing out Tonya's messages to me. Relaying/texting back and forth take a little bit time during a call. I'm not sure she was aware of the relay services for the deaf - maybe it was her first time with the experience? Nevertheless, she was able to make the transition to new service setup without any issue, all's good.
Hi Rob, We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care [email protected]
Hi, Kathryn. Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care
Get rid of the computer that answers the phone. Your people should have an American accent and should know that in the USA the first number in a date is the month. They should never say double 24 when they mean 224. They should know that the closing date is not always the move in date and not send mail or packages before people move in. Etc.
Hi Michael, We’re sorry you didn’t have a pleasant customer service experience. We will review this call to ensure the representative you spoke with was compliant with our process. Feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. Allconnect Customer Care [email protected]
Hi, John, We’re sorry to hear about your recent experience. Allconnect.com is an internet service provider marketplace. We work with providers in your area to show multiple plans all in one place. When you enter your ZIP code on Allconnect.com, you can compare providers to find the right one for you. If there is anything we can do to resolve this for you, please reach out to our customer care team at [email protected]. Allconnect Customer Care [email protected]
Representative listened well and had answers
Hi, Dug. Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
Hi, Pablo. Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
Hi, there. Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you! Allconnect Customer Care [email protected]
They lie, they said they were going to send me coupons and send me a doorbell and that wasn't true. They also sent me used equipment. When I called back every time I called they said they'll put me through customer care and they hang up. Liars, liars, liars. DON´T TRUST THEM!
Hi, Donald. Providing excellent customer service is something we pride ourselves on, so we apologize that this was not in your experience.s. We would like to look into this further for review. Please feel free to contact [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care [email protected]
Worst ever. I was just trying to sign for high speed fiber internet, got into a call for that and just finished signing exactly what I said I didnt want, whcih was a 5g. Now Im the whole day already trying to get out of this contract. They are fully focused on selling, put whatever they want on the registration and breaks the line all the time so not to have a clear information shared. Now Im trying to figure out how to get out or how to change to what I want and it's been quite difficult to even get contact.
Hi, Arthur. We’re so sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care [email protected]
Amazing work. Great person
Hi Paul, Your feedback is great to see! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Thank you! Allconnect Customer Care [email protected]
Review for AllConnect phone call 6-16-26 I called AllConnect to get a quote for internet service. The Representative was helpful and knowledgeable about the services they offered. We discussed internet packages and I was happy with the options given to me. I ordered an internet package from one of AllConnects providers without making any other calls or spending a huge amount of extra time which I valued and appreciated. I was given a hookup date of 2 days after the phone call to have someone deliver and hook up the equipment. I was very happy with the service that I received.
Hi, Brenda. Thank you for your kind words. We’re happy to know that you had a positive customer service experience! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
didnt set up correctly
Hi Steven, We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care
The representative was very friendly and helpful.
Hi, Ronald. Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
Refund hasn't been received yet. I've contacted them several times and they said a refund was made but they lied no refund has been delivered yet from wellnovasolutions
"Hi, Daniel. We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care [email protected]
The service is great and good customer service
Hi, Tanika. Thanks for your feedback. We’re happy to help customers like you find the right provider and price every day! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
Just had the ABSOLUTE worst customer service experience with Allconnect and CSR Javon (sp!!!) where I was literally harassed for over 10 minutes and then laughed at when I complained that I was not interested in their "special" offers and needed to get to another call. Absolutely the worst company in the US.
Hi, Amir. We’re sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care [email protected]
Hi, Andres. Thanks for your feedback. We’re happy to know that you had a positive interaction with our site! We hope you'll continue to stay connected with us by visiting allconnect.com/blog for useful resources on internet, TV, and more. Allconnect Customer Care [email protected]
SCAM - STAY AWAY from ALLCONNECT company Stay away from this company, i was transferred to them by my electric company after i moved into my new home and started my service and they insisted to sell me a internet plan. When i told them i need to check around, all of the sudden they came out with lies saying that they have a promotion for the month and if you sign up today we will wave your first month internet bill, which was a total lie, because when i received my first bill, i was charged for the first month plus a connection fee. I called and asked the internet company about the so called promotion and they said we don't have such a thing and you need to ask the 3rd party company who signed you up and they are one responsible for the first month's fee discount. I spent almost 4 hours calling this company and spoke to 6 agents and 6 supervisors and they all lied and pretended trying to help me and at the end no result. They keep you on hold for so long that most people they get tired and fed up and hang up, but i waited and spoke to 6 supervisors and these people they were trained just to lie so they can just get the clients off the phone. They are nothing but thieves and most of their information is misinformation just to close the sale. I wish i have never heard from this company and i would advise everyone to stay away from all these 3rd party companies because they are nothing but a call center and they have a quota to make and most times they hire people from countries like South Africa which are known for pulling online scams and trying to cheat and deceive people. Just contact the companies directly, without going through any 3rd party call centers. I am also going to report them to the BBB Better Business Bureau, Duke Energy and Spectrum to let them know what kind of company they are affiliated with and working. I am pretty sure i am not the first or only person whom had a horrible experience like this. Stay away from them, they are scam artists and if anyone say otherwise don't believe them.
Hi there, We’re so sorry your experience didn’t match your expectations. We would like to look into this further for review. Please feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share so we can help provide more information about any additional steps. Allconnect Customer Care [email protected]
Stay away from this company, i was transferred to them by my electric company after i moved into my new home and started my service and they insisted to sell me a internet plan. When i told them i need to check around, all of the sudden they came out with lies saying that they have a promotion for the month and if you sign up today we will wave your first month internet bill, which was a total lie, because when i received my first bill, i was charged for the first month plus a connection fee. I called and asked the internet company about the so called promotion and they said we don't have such a thing and you need to ask the 3rd party company who signed you up and they are one responsible for the first month's fee discount. I spent almost 4 hours calling this company and spoke to 6 agents and 6 supervisors and they all lied and pretended trying to help me and at the end no result. They keep you on hold for so long that most people they get tired and fed up and hang up, but i waited and spoke to 6 supervisors and these people they were trained just to lie so they can just get the clients off the phone. They are nothing but thieves and most of their information is misinformation just to close the sale. I wish i have never heard from this company and i would advise everyone to stay away from all these 3rd party companies because they are nothing but a call center and they have a quota to make and most times they hire people from countries like South Africa which are known for pulling online scams and trying to cheat and deceive people. Just contact the companies directly, without going through any 3rd party call centers. I am also going to report them to the BBB Better Business Bureau, Duke Energy and Spectrum to let them know what kind of company they are affiliated with and working. I am pretty sure i am not the first or only person whom had a horrible experience like this. Stay away from them, they are scam artists and if anyone say otherwise don't believe them.
Hi Mo, We’re so sorry you didn’t have a pleasant customer service experience. We will review this call to ensure the representative you spoke with was compliant with our process. Feel free to reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. Allconnect Customer Care [email protected]
102 reviews matching