Amazing Clubs

Excellent customer service

Excellent customer service. Needed to pause for one month, it was accomplished in a couple of minutes.

thank you amber

amber was sensitive to my situation and made the solution painless and bump-free! cheers

Great customer service and products!

Amber did a great job with answering my questions and updating my payment information. She was very polite and friendly! We are very happy with the customer service and the products we have received so far!

Ben was able to resolve my issue in a…

Ben was able to resolve my issue in a timely and professional manner. I have purchased Amazing Clubs for years. Always delicious, fresh and AMAZING!

Ben was very helpful in extending our…

Ben was very helpful in extending our wine club subscription and using the coupon I had for savings. Super efficient and kind. My husband loves getting his every other month shipment of wines so I made it every month for Father’s Day and I know he will be thrilled.

Diego was very helpful

Diego was very helpful in adjusting my account because I had mistakenly clicked on the same order twice. Thank you!!

Excellent personal customer service by Diego

Excellent personal customer service by Diego. Minimal artificial voice at the beginning of the call which is great.

My representative

My representative, Amber, what friendly & efficient. Exactly what you want from a service representative.

Ben was great at fixing a problem that…

Ben was great at fixing a problem that honestly could be argued that it wasn’t even their fault. He took care of it anyway. Great customer service. Great product.

Shipments of beer and wine from Amazing Clubs

I have been receiving beer and wine gifts for several years from Amazing Clubs. All of my shipments have arrived on time and in good shape, but for the first time, one of the packages had obviously been dropped, causing a leak from one of the bottles. I made a telephone call to your company and promptly received a positive response from an excellent clerk who informed me that I would be compensated with another shipment next month. I am grateful!

We look forward to getting our olive…

We look forward to getting our olive oil every month. It is always the highest quality and a brand we haven’t seen before. Recently had to change our mailing address and had a seamless experience with Hunter over the phone. Highly recommend!

Amber solved the issue very well and…

Amber solved the issue very well and was pleasant to talk to. That’s what customer service should be !!! Thanks

I ordered a fruit basket delivery as a…

I ordered a fruit basket delivery as a gift for my Mom. The fruit that was delivered was always wonderful and she loved the variety. Unfortunately my Mom passed before her subscription ran out so I contacted Amazing Clubs to see if I could ship the remaining baskets to a dear friend of my Mom's. I called the 800 support number and spoke with Diego. He was very helpful in getting the delivery changed to my Mom's friend. Overall, I've had a very good experience with Amazing Clubs and would recommend them to others.

Amber was kind and helped me with a…

Amber was kind and helped me with a discount that I couldn’t find on my phone anymore. I’ve been using your company for a long time I said cookies to my aunt my and beer to my uncle in Florida for their birthdays. She was very kind and very helpful. Thank you.

Took care of the problem in minutes

Fantastic customer service experience…

Fantastic customer service experience with Ben. I was able to reach someone quickly and my issue was addressed beyond my expectations. (And I gotta add...the desserts are amazing too!)

Diego was very helpful in assisting and…

Diego was very helpful in assisting and answering any questions I had!

My first monthly beer delivery arrived…

My first monthly beer delivery arrived and 2 out of 12 beverages were broken. Without creating an ID, I contacted Amazing Clubs via chat. With the order number and my address, Kendra was able to identify my order and offered an additional shipment to my gift. I feel that is exceptional customer service. I still give Amazing Clubs 5 stars because this happened in spite of excellent packaging. Thanks Kendra, you made it so easy.

I ordered the honey of the month for my…

I ordered the honey of the month for my sister's birthday (for a year) and it was great..except the last shipment was damaged..I sent an email and the response was immediate..Kendra was very helpful and polite. Kendra took care of this issue and did not try to accuse us of being at fault like most companies. Kendra gave me a great experience and has made me contemplate setting up another year of honey for my sister, if things go right

Agent was very helpful in my renewing…

Agent was very helpful in my renewing my annual membership. Efficient, informative, and a refreshing experience!