Ancestry.com

DON'T SIGN UP FOR ANY FREE TRIALS FROM…

DON'T SIGN UP FOR ANY FREE TRIALS FROM THIS COMPANY!!!! As a gift from a family member I was given the DNA kit. I had always wanted to try this, so i was super excited. Once the results were in, the site offered many different FREE TRIALS to explore more. I signed up for a 30 day free trial and then after the trial it was $25/month. After my trial was over I had cancelled and was charged a total of $48 for early cancellation!!! WTF it never said anything about that prior to me signing up.

I have had a horrible time trying to…use this complicated app

I have had a horrible time trying to navigate this app. My Mother has hers going back to the 1700's yet I have none only a few because it's SO HARD TO USE! I canceled my subscription because you wasted my money!!

Privacy laws

I learned of privacy laws and the wild card *. Very informative.

ancestry is an invaluable resource, DNA tools should be improved

ancestry is an invaluable resource. Its unique treasure is the DNA database. (1) people like me with many (about 20) kits mostly of relatives should have utilities that automatically analyze similarities and differences between those kits like a list of matches between all pairs of kits (2) access should be provided perhaps for a fee to the <7cM matches, some of which are certainly useful (3) it is annoying that full text should require a fold3 subscription. ancestry already charges monthly for “pro tools”, which interest me only for the DNA “shared with” utility.

The agent was top tier

The agent was top tier. All of my questions were answered appropriately and with sensitivity. The mistake I made with the registration process was rectified with ease.

I'm always excited when a new update is…

I'm always excited when a new update is coming out. I'm adopted, and Ancestry enabled me to find out the identities of both birth parents. I'm now in regular correspondence with two cousins! The ancestral regions updates are great for verifying that the family lines represented in my Matches' family trees are accurate; for instance, my 3% Isle of Man verifies that I do descend from a great-great-great-grandfather from the Isle of Man who is listed in some of my Matches' family trees. It's also been really cool to verify with certain cousins that peculiar traits of mine do run on their side of the family. I've been with Ancestry for years, and I sincerely can't recommend it strongly enough. I'm already excited about this year's coming big update!

I started with Family Tree Maker…

I started with Family Tree Maker genealogy program in 1993. Every time I bought a new FTM program it was so easy to transfer. In 2003 I finally was able to get online to access the 1998 myfamily(generated by ancestry) platform which was a place where family could share memories, etc. In 2012 I was able to get better online access. I bought the latest Family Tree Maker which allowed me to upload my data to Ancestry, and it would sync with my computer. Also, in 2012 my husband and I took the DNA tests through the ancestry kit, and it would sync with our Ancestry trees. I have experienced 33 Years of a very satisfied journey. Since I could add new trees for family and friends I now admin 20 plus trees on ancestry and 20 plus DNA profiles(permission was granted). Yes, 33 thumbs up!

⭐️⭐️⭐️⭐️⭐️ Unbeatable for finding family…

⭐️⭐️⭐️⭐️⭐️ Unbeatable for finding family matches and real history If you're taking a DNA test just to see a broad pie chart of your ethnicity, any basic kit will work. But if you actually want to find living relatives, build an accurate family tree, or break through genealogical brick walls, AncestryDNA is the absolute gold standard. Here is why it’s worth every penny: Massive Database: Ancestry has by far the largest user network out there. If you’re searching for biological family, long-lost cousins, or close genetic matches, this is where you'll find them. ThruLines Feature: This was the game-changer for me. Instead of just giving you a list of names, Ancestry connects your DNA to historical records and user trees to show you exactly how you and your matches are connected to a shared ancestor. Incredible Specificity: It didn't just tell me general regions—it pinpointed exact historical migration routes and localized communities where my family lived generations ago. Parental Split (SideView): Even without my parents taking a test, the app automatically separated my DNA results and matches into Paternal and Maternal sides, which made organizing my family tree so much easier. A quick tip: To get the absolute most out of your DNA matches, you’ll want an Ancestry subscription to view their full family trees and historical documents. But even the standalone DNA kit gives you an amazing amount of actionable data. If you’re serious about discovering where you come from and finding real connections, don't waste time with smaller platforms. AncestryDNA is easily the best on the market.

this was a cluster f...

this was a cluster .... from the beginning. I followed all the instructions, mailed the sample in, and waited. nothing. I called and they couldn't find it, so started to send another kit, but in the meantime found mine so stated to ignore the new one being sent, and I should get my results soon. a long time later i received an email stating they are running behind and to be patient. I finally called today (several months of being patient) and was told, since they sent the 2nd kit they deleted the original. opposite of what i was told. on top of it she would let me finish a statement until i asked her to please stop interupting me and let me finish a sentence. i was careful to never raise my voice. ancestry.com is a disaster. a zero rating would be the appropriate choice but it's not an option. i have since learned of much better options, and learned to poor rating of ancestry. by know they have known for awhile of their poor service since i've seen very embarassing reviews, so they really don't care. and they have continued to send sales emails every week. disgusting at best.

Bad Changes to Ancestry in 2026

Have been using Ancestry for over 12 year. Use to be simple, 2 screens to compare your history, now you have to go back and forth to try to make corrections or compare. AI does not need to have anything to do with this program. You have continually raised the subscription price, made it impossible to find obituary notices and other information without subscribing and paying extra for it, it's all a money program. If I can find another simple, inexpensive program I am going to tell everybody about it.

It provides more information than I assumed would be available and easy to navigate.

At 84 it has opened pertinent information that I never expected to be found, helping me link resources beyond what I expected. Easy to follow hints and reviews . .. i.e. user friendly. Having 22 Grandchildren and 25 Great Grandchildren, an invaluable asset as I put together this all important Family History at this stage of life.

I absolutely love Ancestry and all of…

I absolutely love Ancestry and all of the resources and help they provide when you are doing your family tree

Ancestry never reply to emails

Why Ancestry.com is my genealogy "home" and daily go-to

I use Ancestry.com daily as well as a number of other genealogy platforms and websites. I have been using Ancestry.com for roughly 25 years. I find it to be the best place as a "home" to the information that I collect and the tree(s) that I reference. This is due in equal parts to the excellent data available through various collections, the ability to connect that information to individuals in a tree -and also the ability to compare my information to the many DNA matches I encounter on Ancestry.com. Although I also use other sources, Ancestry.com is where I probably spend 95% of my gnealogical research time.

I found out two of my ancestors signed…

I found out two of my ancestors signed the Declaration of Independence which makes me proud. The little things you find can become large. History is so important and this helps to understand what our ancestors had to overcome for me to be here

My opinion of Ancestry.

This is a well organized website where I find information of interest to me in my projects.

This is the worst experience!!

This is the worst experience!!! I bought her this kit for Christmas last year had to resend a sample and we still haven't received results just being charged for the subscription offered on my way to cancel everything with this very disappointed!!!

In my opinion the membership fees are reasonable. I have the option to take a break and still have access to my tree.

When I started putting together my family tree, I took every clue I got, hoping it would lead me to the truth. It took a lot of guesswork to figure it out, but I learned a valuable lesson along the way. Now, thanks to the “fact check” feature, things are much simpler. I can see right away if I’ve made a mistake or if I’m on the right track. Another great thing is that I can transcribe old, almost unreadable documents. The “clear lines” make it easy to see how I’m connected to other family trees. DNA is a definite proof that I’m a match to someone in my family. It’s really special when another family member gets in touch because we share DNA.

Like I said in my previous comment

Like I said in my previous comment. Sometimes it is comber-some to get around and enter data. I know the format is always growing and you much adapt. But, it is too difficult to reach someone to ask questions. I know I probably am not doing some things the right way, even after 20+ years. But I keep trying and keep telling people about Ancestry.com and DNA testing. It does seem to cost a lot, and as a 81 year old That is why I cannot at this time renew my subscription. I do as much work that I can cleaning up info, adding photos and family information. Keep up the good work!

Hitting the Marks for the British Isles and Western Europe

There are a multitude of genealogical research sites one can use to search out their ancestors. Since my lineage is from the British Isles and Western Europe Ancestry.com is consistently the best of all I have tried. It is my primary search engine. I find their subscription programs functionally sound, with ample potential matches to research from, and they are electronically secure from hackers. When necessary, they have personal support staff readily available. Financially it also hits the mark on value vs. cost. Ancestry.com has been my choice for 22 years and counting.