For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Money & Insurance

APMEX

ClaimedCollecting reviews

161 reviews

4.7161 reviews
Write a review

About APMEX

Data updated
Website
www.apmex.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
161 reviews
Replies to negative
100% (11/11)
Do you own APMEX? Claim this profile for free and start replying to reviews.

About this business

APMEX is one of the largest online retailers of precious metals, serving customers for more than 25 years.Our catalog includes more than 30,000 gold, silver, platinum and palladium products from mints around the world. Since our founding, we have processed over $20 billion in precious metals transactions.More than 1.8 million customers have trusted APMEX for their precious metals purchases, supported by a 4.9-star rating from over 220,000 verified customer reviews.In addition to offering a wide selection of products, APMEX provides educational resources through the Knowledge Center to help investors better understand precious metals and the factors that influence the market.Customers can shop a wide range of bullion, coins and collectibles on APMEX.com while accessing tools and resources designed to support informed precious metals ownership.

Written by the business, not verified by us.

Is APMEX legit?

APMEX (www.apmex.com) has a 4.7 out of 5 rating on OK.one, based on 161 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the exceptionally diverse product selection, explaining that precious metal items arrive securely packaged and consistently match their high expectations. Reviewers often highlight the transparent pricing and intuitive website design, ensuring that finding products and navigating the purchasing process remains smooth and convenient. Consumers also appreciate receiving very helpful notifications and status updates throughout every single stage of the shipment and processing journey. However, some people mentioned issues with delivery times, pointing out that postal shipping services can occasionally cause unexpected logistical delays and slower transit.

Auto-generated from all reviews of this business. For reference only.

What people say

Great Company to do business with

Been buying from APMEX for a couple of years on a somewhat regular basis. The variety of coins available for purchase is great. I buy mainly for the workmanship and beauty of the designs. The prices are competitive with another firm I buy from. Shipping is fast and secure. The 2026 kangaroos I just bought are beautiful. I’ll keep buying from APMEX as long as the choices and prices are good.

When placing the order

When placing the order, echeck was the least expensive option (vs crypto or cc). There was no mention of a 6 business day hold on echeck orders (which is silly anyway, because the funds are verified). So basically, I paid $30k and have to wait over a week after payment until the product ships. If that's the policy, its OK I guess, but it should have been disclosed upfront.

Reply from APMEX2026-08-11

Thanks for your review. The 6-business-day hold on eCheck orders is standard policy regardless of order size. Our payment processing terms are outlined here: https://www.apmex.com/faq/shipping-gold-silver-physical-products-free-shipping-available#how-long-will-it-take-to-get-my-package. We appreciate your feedback - we're here to help. APMEX Customer Service

Apmex is the place to go for Precious Metals

Apmex is number one for a reason. Top Notch throughout every step in the process. From ease of navigation on the site to find available research, charts, news, an Apmex credit card with awesome perks, easy checkout system, great customer service by phone or email. Top to bottom they are the creme. Give them your money and hold your position and you will make money. It's that easy.

90% is golden

As much as I love all silver bullion from grains to 1 1/2 oz have 90% is a great way to do barter everyone understands what 90% silver is and the math is easy. So time to start building up that side of my portfolio again

Reply from APMEX2026-08-07

Thanks for your review. 90% silver is a practical building block for a portfolio — recognizable, and the math is simple. Good time to add to that side of your holdings. We appreciate your feedback - we're here to help. APMEX Customer Service

j
jcUnited States · 2 reviews · Verified · Experienced 2026-08-06 ·

Onlie order was easy

Onlie order was easy. I have been buying from Apmex for many years and always been happy with the service i have only one issue with delivery. A 3500.00 order got lost and it took 4 or 5 weeks for my approval of the the claim. After many calls I told rep I would dispute the charge on my card in the next week She told me if I did they would block me and I would not have an accout with Apmex. After 2 or three days I recieved my refund. Service is great unless you have to deal with rude customer service that has no idea of what you are talking about.

Reply from APMEX2026-08-07

Thanks for your review. A lost $3,500 order taking four to five weeks for claim approval is longer than it should take. Your refund was issued, but the service exchange you describe warrants a separate review. We'll have someone look into that call. We appreciate your feedback - we're here to help. APMEX Customer Service

H
Heonmo Yang · 1 review · Verified · Experienced 2026-07-31 ·

Thank you for the fast delivery

I truly appreciate the prompt delivery of this hard-to-find gold medal. I hope APMEX continues to offer a diverse selection of coins and medals for collectors.

C
Christopher Nagy · 1 review · Verified · Experienced 2026-08-07 ·

Ease of ordering

O
Old guy who likes to grow thin · 2 reviews · Verified · Experienced 2026-08-06 ·

I think it is important to buy from a…

I think it is important to buy from a reputable dealer, and I trust your company. I always get very high-quality coins from you.

L
Larry Simmons · 1 review · Verified · Experienced 2026-08-06 ·

Everything went smoothly.

J
John Siegel · 4 reviews · Verified · Experienced 2026-07-29 ·

Great website

Great website, quick shipping and properly packaged

N
Nelson Pineda · 2 reviews · Verified · Experienced 2026-07-30 ·

Excellence service and timely delivery

Timely service and easy ordering

T
Terrance DoschUnited States · 1 review · Verified · Experienced 2026-08-06 ·

Availability of the products that I…

Availability of the products that I want at reasonable price lines combined with an extremely efficient and user-friendly ordering process. Items are well packaged and products of are advertised/expected quality.

Reply from APMEX2026-08-07

Thank you for your review. We're glad the availability, pricing, and user-friendly ordering process have all met your expectations, along with well-packaged items that arrive exactly as advertised. Thanks for choosing APMEX.

G
Gerald Eisenhart · 2 reviews · Verified · Experienced 2026-08-06 ·

Simplicity

D
Donald Penfield · 2 reviews · Verified · Experienced 2026-08-06 ·

Love the silver and the service.

C
Chris · 5 reviews · Verified · Experienced 2026-07-30 ·

They are very quick to fill orders

They are very quick to fill orders. I have received some BU coins to fill in some spots.