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Events & Entertainment

Apprentus

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100 reviews

4.2100 reviews
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About Apprentus

Data updated
Website
www.apprentus.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
22 reviews
Replies to negative
33% (6/18)
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Is Apprentus legit?

Apprentus (www.apprentus.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 79% of reviews are 4 stars or higher and 17% are 1 star; The business has replied to 33% of negative reviews; 22 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Unserious site

While searching for a teacher I stumbled across this website. After navigating the website I noticed some weird things though. 1. There are fake profiles quite regularly. It is obvious from the profile picture that it's not the face of the person. Reverse image search can confirm this and also sometimes it's just a picture of an influencer or similar. These profiles still have the checkmark next to the name which is an indicator that they are not properly checked. 2. There is no option to directly report profiles and the only way seems to be to write an email. 3. The writing of Imprint/Terms & Privacy is rather bad and also very inconsistent across the other national sites (apprentus.fr, apprentus.at, etc.) 4. The website seems to not be maintained regularly I would be careful with the offers on this site and I would recommend not signing up directly with email and password, who knows how well they store personal data..

Surprise membership fee

It is a terrible model for a company to spring a €40 "membership fee" at checkout. Really?! Along with a supposed, buy a pack and save message. I just went back on the site from the beginning to make sure that I didn't miss this message along the way, but no, they seriously waste your time looking through teacher profiles with a posted rate to then tack a fee at checkout. It's annoying and dishonest. I would have considered a membership fee, but as a moral stance, now I can't sign up.

Great experience with a wonderful teacher

It was a pleasure having Joy teach my son Chinese. As we haven't had the opportunity to use the language much, Joy was patient and made learning the new language fun. She was very patient and well prepared with the necessary materials. Thank you very much.

The Best Vietnamese Teacher in Da Nang! 🇻🇳✨

The Best Vietnamese Teacher in Da Nang! 🇻🇳✨ If you are looking for a Vietnamese teacher who is not only highly professional but also incredibly warm-hearted, passionate, and fun to work with, you absolutely have to book a lesson with Trinh! Learning a difficult language like Vietnamese can be intimidating, but Trinh has a unique way of making you feel comfortable from the very first second. She tailors the lessons perfectly to your needs, breaks down the pronunciation in a way that actually makes sense, and brings so much positive energy into the room. We even went out for dinner after our lesson today, and she genuinely cares about her students and their progress. If you are an expat, a digital nomad, or just traveling through Da Nang and want to connect with the local culture, do yourself a favor and reach out to her directly. 10/10 recommendation—thank you so much, Trinh, for this amazing experience! 🙏🚀

It’s a scam platform

Very disappointing experience. There is no transparency in the pricing: the price shown on the teacher’s profile was completely different from the price during booking - more than twice as much. The teacher was unprofessional, stopped responding to my questions about the price, and did not show up for the agreed lesson, even though I had already booked the court myself. The whole experience felt misleading and unreliable. I am honestly wondering whether there are real, verified teachers behind this platform. I cannot recommend Apprentus.

Misleading Pricing and Non-Transparent Booking Structure

The main issue with Apprentus is the lack of pricing transparency. At first, a teacher’s profile shows a clear hourly rate, but once you start the booking process, the final price becomes much less clear. Extra membership or platform fees are added, and currency differences can make the price feel different from what was shown on the profile. The booking process also feels restrictive. I wanted to book only a few focused tutoring sessions, but the platform made it difficult to clearly reserve exactly what I needed without extra costs or package structures. For students or anyone working with a strict budget, this creates unnecessary stress. You only understand the real cost once you are already deep into the booking process. The teachers themselves may be good, but the platform should show the full final price earlier and make short, flexible bookings much clearer.

False pretenses on guarantee offered

I tested their tutoring services on my 14-year-old daughter and unfortunately we were very disappointing by the tutoring she got (all of the answers that my daughter wrote on her homework during the tutoring were wrong) so we contacted apprentice to claim the “ satisfaction guaranteed” guarantee that they promote on their website, but unfortunately we never heard back from them

Edit: money was finally returned…

Edit: Money finally returned to my account. They sent a message that the money “was not taken but authorised”. Sure, when that happens my bank normally says: “Your payment will be reverted in a few days if unclaimed by merchant” or something like that, and in this case it said “Transferred, this payment can no longer be reverted” but you know what? Whatever, at least they transferred the money back in a timely manner. This doesn’t really change any of my previous points however. Sure, I wasn’t actually scammed, but I also didn’t say originally that I was scammed, I said it feels like I was scammed, which, sorry, it did. For anyone reading this, wondering about Apprentus, do whatever you will with this information, I deleted my account. For anyone at Apprentus: do better. Give clear information, send confirmation emails when necessary, have actual humans available at the chat instead of making people wait over an hour and still not actually transferring them, or give an option during the chat to send an email to a human instead of waiting. And train your stupid ai chatbot to tell people correct information. It didn’t even tell me that my booking would be cancelled automatically after x amount of time if the teacher doesn’t respond. And I’m still confused by wth is Apprentus credit. That’s what you bot said I’d get my money in. I find zero info about it anywhere, asides from reviews on trustpilot… And do actual money authorisation with deducting a cent instead and payment only after confirmation happens from both parties. Original: Teacher never responded to messages or confirmed the booking request. I sent a dispute booking, got zero confirmation in email or at least a message within the site about it, tried to talk to a customer representative but it's impossible to actually talk to a human even after waiting for over an hour. It feels like I got scammed out of 500 euro and I'm not able to find another teacher because I'm still waiting on the money to be at least put back as a apprentus credit... Let alone transferred back to my bank account. During the booking it wasn't made clear that in case of cancellation the process would be: 1) dragged like this 2) and the money would be added back as apprentus credit, not transferred back immediately. There should be a system in place that transfers at least the credits back in case the booking didn't even get confirmed... what an absolute scam. A super simple way to not a have a problem like this is perhaps not deducting all the money immediately from the student's account prior to a teacher actually confirming that the lessons would happen?? They could just confirm that it is an existing account by deducting a cent or something, like many other services do. Idk, sounds like something that would protect students with limited funds from scenarios like this... Also, one more thing, I requested a transcript of the chat messages on the website and I never got that email either. Does anything actually work on this website?

TEACHER NOT PAYED 750 EUR

EDIT: After publishing this review, Apprentus contacted me and provided me another means of payment. They paid the amount owned without further issue. They also requested that I delete this review but in my opinion it should remain up. I will change it to 3 stars however due to their fast response time even though they only did once this review was up. They have an ongoing issue with PayPal and, because of this, they owe me €750. They are very quick to accept payments from students, but when it comes time to pay the teacher, they don’t seem to care. They need to handle this PayPal issue much more efficiently. I contact them every two weeks asking for clarification and updates on when this will be resolved, but all they tell me is that they don’t know, and that my money will not be released until the issue is fixed.

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