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Travel & Vacation

ASAP Tickets

204 reviews

4.6204 reviews
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About ASAP Tickets

Data updated
Website
www.asaptickets.com
Category
Travel & Vacation
Location
United States · Wilmington, DE
Status
Unclaimed
Last 12 months
204 reviews
Replies to negative
100% (18/18)
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Is ASAP Tickets legit?

ASAP Tickets (www.asaptickets.com) has a 4.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

一颗钻石

如果我能给超过 5 分,我肯定会给 10 分,我一直在和德马库斯一起工作。这位先生非常专业,非常耐心,彬彬有礼,倾听一切。我问他是否努力工作以获取我需要的航班和日期。我会向任何人推荐他。我肯定只会在满足我的任何旅行需求时使用 DeMarcus。他对任何公司来说都是一笔资产。

Reply from ASAP Tickets2026-07-31

Thank you for sharing your experience! We’re so happy that DeMarcus was able to assist with your booking. Your satisfaction is our priority, and we can’t wait to work with you again on your next adventure.

A
Achour Naak · 1 review · Experienced 2026-05-17 ·

Unacceptable Service – Cancelled My Booking & Refused to Refund My Money!

My experience with ASAP Tickets has been extremely disappointing and frustrating. The company cancelled my flight booking, and when I requested a refund, they completely refused to return my money or offer a fair resolution. ​Even after I escalated the matter to state consumer protection authorities (Seller of Travel / Attorney General's Office), the company refused to cooperate or process a reasonable refund. Please be extremely cautious before booking with them—their post-purchase service, dispute handling, and ethics are deeply lacking. I strongly advise against using their services.

Reply from ASAP Tickets2026-07-29

Dear Achour Naak, We are truly sorry to hear about your concerns and want to assure you that we take them seriously. Your feedback helps us improve, and we want to assist you in any way possible. Please reach out to us at [email protected] with your reference ID: 467221 so we can work on a resolution together. Thank you for bringing this to our attention. Warm regards,

L
LiTu · 2 reviews · Experienced 2026-07-27 ·

Spamming me through all possible means

Spamming me through all possible means. Agents call, text, and email me a ton of times every day and night. Their emails come from a slightly different email address every time which deliberately makes it impossible to block them. I have replied to them and told them to stop by phone, by email and by text and yet the flood of unwanted begging continues. I just emailed their feedback address and told them to remove me from their list, but I'm sure I'll have to research which government agency to report this to. I see they have somehow had my previous bad review removed after responding with a canned "this is not the experience we want you to have" and that feedback email address - I'm sure they don't have the prestige level required to silence a victim so why would Trust Pilot do that? I'll have to research what to do about them too.

Reply from ASAP Tickets2026-07-29

Dear Customer, We sincerely apologize for the frustration and inconvenience you've experienced. We understand how upsetting it is to continue receiving communications after requesting that they stop. We have checked your case and confirmed that our Special Services team is already handling it. They will contact you as soon as they have any updates. We have also reviewed our sales platform and can confirm that there are currently no active leads associated with your information. If you have already requested to unsubscribe, your contact information should be removed shortly. To help ensure your request is processed correctly, please make sure your unsubscribe request was sent by replying directly to the email from [email protected], as this allows the appropriate team to process it accordingly. Thank you for your patience and for bringing this matter to our attention. Warm regards,

C
CHRISTOPHER M · 2 reviews · Verified · Experienced 2026-07-29 ·

Ptolemy is very good at what she does

Ptolemy is very good at what she does. She really helped me with my trip.

Reply from ASAP Tickets2026-07-29

Thank you for the wonderful feedback! We’re thrilled to hear that Ptolemy was able to help you with your booking. ASAP Tickets is committed to providing excellent service, and we’re so happy to have earned your trust.

C
CONSUELO M · 1 review · Verified · Experienced 2026-07-28 ·

Your best marketing strategy.

Reply from ASAP Tickets2026-07-29

We are so grateful for your review! ASAP Tickets strives to offer the best travel solutions, and we're happy to hear we met your expectations. Looking forward to working with you again!

恩里克是一次非凡的旅行……

恩里克是一位出色的旅行社。他知识渊博、冷静、专注、超级友好和善良。

Reply from ASAP Tickets2026-07-29

Thank you for your fantastic review! We’re so happy to hear that Enrique assisted you with finding the perfect travel deal. We’re grateful for your feedback and look forward to helping you again soon!

Asapticket 不会停止向您发送垃圾邮件...

无论如何,Asapticket 都不会停止向您的电子邮件发送垃圾邮件,阻止他们点击回复并上传带有色情图片和视频的回复的唯一方法,他们会立即停止。由于您正在回复他们的电子邮件,因此您并没有骚扰他们。不要撰写或发送新的。只需回复即可,他们将不再向您发送垃圾邮件。

Reply from ASAP Tickets2026-07-29

Dear Dalal Dadagiri, We’re sorry to hear about your experience and apologize for any frustration caused by receiving communications you did not wish to receive. If you no longer wish to receive further communications, you can simply reply in the same email thread requesting to stop receiving messages, and the necessary actions will be taken accordingly. We appreciate you bringing this to our attention. Your feedback is valuable and helps us improve our services and communication processes. Thank you for sharing your concerns.

与我交谈的经验非常丰富……

我与客户服务人员交谈的经验非常丰富,他们很有礼貌,他们确保一切都能让客户理解。我不明白的是,我支付的费用超出了我的预期。

Reply from ASAP Tickets2026-07-30

Dear Customer, Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience with our customer service team and that you found them polite, helpful, and committed to making sure everything was clear and well explained. We also appreciate your comments regarding the final price. Airfare can vary depending on factors such as travel dates, route, airline availability, and fare conditions. However, we understand your concern and value your feedback, as it helps us continue improving our service. Thank you for choosing ASAP Tickets. We hope to have the opportunity to assist you again with your future travel plans.

今天我通过…购买了机票

今天我通过优秀的销售人员购买了机票。她的名字叫舒……她伟大而美妙。我向我所有的朋友和家人推广你们的服务

Reply from ASAP Tickets2026-07-29

We’re overjoyed to hear that Shu helped make your travel plans stress-free! Thank you for trusting ASAP Tickets. We’re here to provide the best possible service, and your feedback is truly appreciated.

谢谢马希德夫兰!

当只有一张机票可用时,Mahidevran 帮我们找到了第二张机票。他们非常友好并且很有幽默感,我们对此表示赞赏。我们以我们可以接受的价格购买了机票,而且航班时间短,这正是我们所寻找的。

Reply from ASAP Tickets2026-07-29

We truly appreciate your kind words! Mahidevran will be so happy to hear that you had such a great experience with them. Thank you for choosing ASAP Tickets, and we look forward to assisting you in the future!

B
Beth Bautista · 1 review · Experienced 2026-07-27 ·

I DON’T RECOMMEND asap tickets to…

I DON’T RECOMMEND asap tickets to anyone. They convinced you to buy their insurance warranty and dreampass. It’s a waste of money, they are liar. I tried to reschedule the ticket because I paid the travel care and dreampass pass. It’s a scam, they want me to buy another ticket more than the original price I paid. I tried to get a refund they said does not come with travel care. I paid the travel care of $180 but it’s useless because I have to pay more money to reschedule the ticket. No more buying ticket from Asap ticket company.

Reply from ASAP Tickets2026-07-28

Dear Beth Bautista, We appreciate you taking the time to share your feedback. We're sorry to hear about your experience and would like to better understand the situation so we can investigate it thoroughly. A request for more details has been sent to you through this platform, and we would be grateful if you could take a moment to provide the information. Your feedback is valuable and will help ensure the appropriate team addresses your concerns. Best regards,

J
JENNIFER R · 1 review · Verified · Experienced 2026-07-27 ·

It was great and easy

Reply from ASAP Tickets2026-07-28

We are so grateful for your review! ASAP Tickets strives to offer the best travel solutions, and we're happy to hear we met your expectations. Looking forward to working with you again!

R
RICARDO T · 1 review · Verified · Experienced 2026-07-10 ·

Customer Service excellent

Reply from ASAP Tickets2026-07-28

Your positive feedback makes our day! ASAP Tickets is proud to offer personalized travel services, and we’re thrilled that we could meet your needs. We look forward to your next journey!

N
NERIPEL B · 1 review · Verified · Experienced 2026-07-27 ·

Friendly and easy to talk too

Reply from ASAP Tickets2026-07-28

We truly appreciate your positive review! ASAP Tickets is committed to providing high-quality service, and it’s great to know we succeeded. We look forward to helping you again!

L
LEONEL D · 1 review · Verified · Experienced 2026-07-27 ·

Cabo is an excellent employee

Cabo is an excellent employee, good customer service

Reply from ASAP Tickets2026-07-28

We truly appreciate your kind words! Cabo will be so happy to hear that you had such a great experience with them. Thank you for choosing ASAP Tickets, and we look forward to assisting you in the future!

C
CLARISA S · 1 review · Verified · Experienced 2026-07-27 ·

Gracias por su ayuda noe 🙏❤️

Reply from ASAP Tickets2026-07-28

Thank you for the great review! ASAP Tickets works hard to provide the best possible service, and we’re glad we were able to meet your expectations. Looking forward to assisting you again!