ASAP Tickets (www.asaptickets.com) has a 4.6 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
He had patience, he helped me, guided me through out the booking my flight. Will use him throughout my flight booking next time
Reply from ASAP Tickets2026-07-28
Thank you for your kind review! We’re overjoyed to know that your experience with ASAP Tickets was smooth and enjoyable. We look forward to assisting you again soon!
ऋषभ was very knowledgeable and friendly to give us rge best deal and helped selecting the,right airline for me
Reply from ASAP Tickets2026-07-28
Thank you for your fantastic 5-star review! We're delighted to hear that Rishabh provided you with knowledgeable, friendly, and professional service while helping you find the best deal and select the right airline for your trip. We'll be sure to share your kind words with Rishabh, he'll truly appreciate your recognition. Thank you for choosing ASAP Tickets, and we look forward to assisting you with your future travels!
We truly appreciate your kind words! Haruko will be so happy to hear that you had such a great experience with them. Thank you for choosing ASAP Tickets, and we look forward to assisting you in the future!
Silka, the agent from Asap is very accommodating. She’s nice to talk to and made sure that everything were set up for our trip to Manila. I will surely recommend her to my friends for their travel needs.
Reply from ASAP Tickets2026-07-26
Thank you for your fantastic review! We’re so happy to hear that Silka assisted you with finding the perfect travel deal. We’re grateful for your feedback and look forward to helping you again soon!
Thanks for the kind words! Ernesto will be thrilled to know that you had such a positive experience. At ASAP Tickets, we strive for excellence, and your feedback is our motivation!
We’re thrilled to hear that your experience with ASAP Tickets was a success! We’re grateful for your support and look forward to being part of your future travel adventures!
D
DANIEL T · 1 review · Verified · Experienced 2026-07-26 ·
★★★★★
Velez was really good and very…
Velez was really good and very compromise to help me,he is the best!
Reply from ASAP Tickets2026-07-26
Thank you for the wonderful feedback! We’re thrilled to hear that Velez was able to help you with your booking. ASAP Tickets is committed to providing excellent service, and we’re so happy to have earned your trust.
Very Good Customer service! .
The only thing I suggest is to please improve the glitches from the app at the time of payment . Removing the tip . Will resolve it and will speed up the final payment. Thx.
Reply from ASAP Tickets2026-07-27
Your rating means so much to us! At ASAP Tickets, we strive to provide unbeatable fares and personalized service, and we’re glad to see that reflected in your review. We hope to assist you with another smooth and affordable booking soon!
Thank you for the great review! ASAP Tickets works hard to provide the best possible service, and we’re glad we were able to meet your expectations. Looking forward to assisting you again!
the representative was very awesome and very understanding.
Reply from ASAP Tickets2026-07-26
Thank you for your wonderful feedback! ASAP Tickets is committed to delivering exceptional service, and we’re excited to hear that we succeeded. We can’t wait to serve you again!
Thank you for sharing your experience with ASAP Tickets! We are pleased that we were able to meet your travel needs. We’re excited to help you again in the future!
Buyer Beware – My Experience with ASAP Tickets' Travel Care Service
I purchased two tickets through ASAP Tickets for my Canada–India trip, spending a total of USD 3,691.58.
For my domestic Canada booking, I purchased Travel Care Service for USD 95.22, believing it would protect me in the event of a missed connection.
On my return journey, Etihad Airways flight EY21 from Abu Dhabi to Toronto was delayed by 14 hours and 36 minutes, causing me to miss my Air Canada flight from Toronto to Edmonton.
While I was still stranded in Abu Dhabi, ASAP Tickets asked me to purchase a replacement ticket. I paid an additional USD 353.92, which itself included another USD 100.92 Travel Care Service charge.
After returning to Canada, I requested reimbursement of the USD 353.92. ASAP Tickets declined my claim, stating that because my Toronto–Edmonton ticket was a "standalone domestic reservation," the Travel Care "Missed Connection" benefit did not apply.
As a customer, this explanation is difficult to understand. A non-stop domestic flight cannot have a missed connection on its own. The only missed connection that could occur was due to the delayed international flight—which is exactly what happened.
What is even more concerning is that I was charged for Travel Care twice—first USD 95.22 on the original booking and then another USD 100.92 as part of the rebooking—yet I was ultimately told that the coverage did not apply when I actually needed it.
I believe customers deserve:
• A clear explanation of exactly what Travel Care covers before they purchase it.
• Agents who verify whether Travel Care applies before asking stranded passengers to pay hundreds of dollars for replacement tickets.
I am sharing my documented experience so that other travelers can make informed decisions when purchasing Travel Care.
Reply from ASAP Tickets2026-07-26
Dear Shankar Subramani,
Your concerns are very important to us, and we are truly sorry that your experience was not satisfactory. We are committed to making improvements and ensuring a better experience for all our customers. Please email [email protected] with your reference ID: 466890 so we can look into this further. We appreciate your time and feedback.
Warm regards,
Your positive feedback makes our day! ASAP Tickets is proud to offer personalized travel services, and we’re thrilled that we could meet your needs. We look forward to your next journey!
Your staff Arjay Cervantes is outstanding…Everything my question is very well answered and explanation, lm give him a 100 excellent service by doing helping your customers thank you ASAP …
Reply from ASAP Tickets2026-07-26
We’re so glad you had a positive experience with Arjay Cervantes! At ASAP Tickets, we pride ourselves on providing exceptional service, and we’re thrilled that Arjay Cervantes helped make your booking process smooth. Thank you for sharing!
Very patient ,respectfull and helpful.Also explains services well.
Very patient ,respectfull and helpful
Reply from ASAP Tickets2026-07-25
Thank you for your wonderful feedback! ASAP Tickets is committed to delivering exceptional service, and we’re excited to hear that we succeeded. We can’t wait to serve you again!
A
ALAN G · 2 reviews · Verified · Experienced 2026-07-24 ·
★★★★★
Recommended
In person (over the phone), thorough, intelligible English speaker, pleasant, personable.
Reply from ASAP Tickets2026-07-25
Thank you for your kind review! We’re overjoyed to know that your experience with ASAP Tickets was smooth and enjoyable. We look forward to assisting you again soon!
Thanks for the kind words! Mojitos will be thrilled to know that you had such a positive experience. At ASAP Tickets, we strive for excellence, and your feedback is our motivation!
Your support keeps us motivated! At ASAP Tickets, we’re all about ensuring you get the best deals without compromising on service quality. We appreciate your trust in us and can’t wait to assist with your future travel plans!
We truly appreciate your kind words! Grant will be so happy to hear that you had such a great experience with them. Thank you for choosing ASAP Tickets, and we look forward to assisting you in the future!
Jacke was amazing. Did a great job helping with the tickets purchased.
Reply from ASAP Tickets2026-07-24
Thank you for your fantastic review! We’re so happy to hear that Jacke assisted you with finding the perfect travel deal. We’re grateful for your feedback and look forward to helping you again soon!