Ashford.com has been a trusted name in luxury retail since 1997, pioneering the online sale of high-end timepieces. With a strong commitment to customer satisfaction, Ashford later expanded into designer eyewear in 2019, offering the same unbeatable value and service.All products are 100% authentic, sourced through authorized dealers or reputable distributors, and come in original packaging with no serial number tampering. Each item is backed by a manufacturer or Ashford warranty for added peace of mind.Thanks to our industry expertise and buying power, we offer exceptional deals on in-stock luxury watches and eyewear, ready to ship with top-tier service.
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Is Ashford.com legit?
Ashford.com (www.ashford.com) has a 4.6 out of 5 rating on OK.one, based on 159 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-28.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible discounts, the vast selection of authentic items, and the exceptionally fast shipping times offered across the board. Shoppers often mention that their online orders arrive securely packaged, matching store descriptions completely, and providing wonderful overall value for every purchase.
However, some customers also noted occasional problems with product quality, color discrepancies, or items arriving with minor physical damage. A few people also experienced unexpected difficulties regarding return shipping costs, alongside slow or missing customer support responses when seeking assistance.
Auto-generated from all reviews of this business. For reference only.
I fell in love with a pair of Burberry glasses in the store but they were $350. I was skeptical when I found them through Ashford for $100, but was so excited when they were delivered in less than a week and are the exact same pair I fell in love with in the store!!!!
What made my experience great? Let’s see - I’d say the fact that I bought an $800 watch for a little over $200 made my experience awesome! It was also delivered a day before its anticipated arrival.The watch looks and works great! Thank you
Quick delivery & the watch was around &£35 cheaper than on another UK website. However would have had warranty if bought in the UK. So just something to weigh up. I’m very happy with my purchase as looks amazing.
I recently placed an order for three pairs of sunglasses. I received notification that two pairs of the same brand were sent by UPS. But soon after, the delivery was canceled. There was no explanation. I sent an email to customer service and there was no reply. In the meantime, those glasses are still available and at the same price. So what's going on?!?!
Great watch, timely delivery, and great support! Thought I had an issue with the watch I ordered but they promptly gave the help I needed to resolve it. Watch is perfect and gorgeous (like me)!
They were put in the wrong box so the postal delivery guy felt awful but I don’t like that yall don’t take phone calls that’s horrible customer service. I left a few messages and no one ever bothered calling me back so that’s the reason for the one star and the glass case was damaged so I had to throw it in the trash unfortunately. Do better!