10 days to ship
It took 10 days to ship the product and another 4 days to receive it. This is very unacceptable, bad customer service overall.
About Ashford.com
Data updated- Website
- www.ashford.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 159 reviews
- Replies to negative
- 0% (0/11)
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About this business
Ashford.com has been a trusted name in luxury retail since 1997, pioneering the online sale of high-end timepieces. With a strong commitment to customer satisfaction, Ashford later expanded into designer eyewear in 2019, offering the same unbeatable value and service.All products are 100% authentic, sourced through authorized dealers or reputable distributors, and come in original packaging with no serial number tampering. Each item is backed by a manufacturer or Ashford warranty for added peace of mind.Thanks to our industry expertise and buying power, we offer exceptional deals on in-stock luxury watches and eyewear, ready to ship with top-tier service.
Written by the business, not verified by us.Is Ashford.com legit?
Ashford.com (www.ashford.com) has a 4.6 out of 5 rating on OK.one, based on 159 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers frequently praise the incredible discounts, the vast selection of authentic items, and the exceptionally fast shipping times offered across the board. Shoppers often mention that their online orders arrive securely packaged, matching store descriptions completely, and providing wonderful overall value for every purchase. However, some customers also noted occasional problems with product quality, color discrepancies, or items arriving with minor physical damage. A few people also experienced unexpected difficulties regarding return shipping costs, alongside slow or missing customer support responses when seeking assistance.
Auto-generated from all reviews of this business. For reference only.What people say
Delivered in good condition wrapped…
Delivered in good condition wrapped nicely.
Had a smart watch for the last 10…
Had a smart watch for the last 10 years, and just wanted to unplug, but wanted something nice looking and affordable. This watch is perfect for me. Didn't take long to get it either.
Red Sands Maui Jim Sunglasses Are Terrific
Shipping took a little longer than I had hoped for the Red Sands Maui Jim Sunglasses but they arrived as described to Kelowna, British Columbia and I am so glad I was patient. The Sunglasses are great and DHL, the shipper, adjusted my shipping date as requested. I am very happy indeed with Ashford.
the delevery service went wrong
the delevery service went wrong, they let the package in a diferent address they should have delivered the package in this address:8417 nw 68st, miami Florida 33166 but they did in this address Florida 33152. i dont have my product and i dont have my money
The items I bought were as described
The items I bought were as described, great quality and delivery was on time with great packaging . This is now my go to store for watches. A great find
Designer Sun glasses
Brilliant selection, great sale price, and speedy delivery.
Customer for lifr.
Quick and precise and great prices!!! So great to be able afford designer glasses.
Insanely Good Pricing
Pricing was insanely good and delivery was fast. Just wish Ashford carried all of a particular line instead of a few select models.
Love Ashford
Easy shopping, quality products & quick delivery-love Ashford!
Perfect transaction
Fast, reliable and smooth
Great selection
Great selection, price and delivery time was fantastic.
I like my new sunglasses very well
I like my new sunglasses very well. Delivery was very quick.
Brand new! Received quickly as expected.
The glasses were brand new . Great price! Just as expected. Received them quickly too
Better value
Better value, faster delivery
Fast delivery
Fast delivery and the product was of good quality. Will definitely use them again
Much easier and smoother than I thought…
Much easier and smoother than I thought was possible to ship halfway around the world. Thanks for the fast support!
Excellent experience
Chronic arrived on time in great condition and was exactly what I expecting.
Ashford offers genuine merchandise at fantastic prices
Ashford offers genuine merchandise at fantastic prices. My Maui Jim sunglasses arrived in perfect condition and shipping time was fast. Their website is easy to navigate so I am sure I will be shopping with them again soon. Couldn't be happier.