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Construction & Manufacturing

AstroAI

64 reviews

4.964 reviews
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About AstroAI

Data updated
Website
www.astroai.com
Category
Construction & Manufacturing
Location
United States · Garden Grove
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (1/1)
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Is AstroAI legit?

AstroAI (www.astroai.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

C
Charles · 2 reviews · Experienced 2026-06-29 ·

Works well in enclosed , warm shed

Works well in enclosed shed that gets warm. I put a fan inside to circulate air and the small chiller works better than expected. I use it to have cold cat treats for the feral cats during the hot summer season.

Reply from AstroAI2026-07-20

Thank you for your kind words, Charles. We're glad to hear that you're satisfied with our device. Enjoy your device! Thanks, AstroAI

S
Shubham Kumar · 1 review · Experienced 2026-07-18 ·

Product is perfect

This product is very close to perfection I love it buy this if you need it

Reply from AstroAI2026-07-20

Thank you for your positive feedback, Shubham! We're happy to hear that you love the product. Many thanks.

c
clement Sun · 1 review · Experienced 2026-07-10 ·

AstroAI responded to my request in a…

AstroAI responded to my request in a timely matter. They were very supportive and asked proper questions and helped me provide feedback on what the issue was. It was a very positive experience with a great outcome.

Reply from AstroAI2026-07-20

Thank you for your kind review. We’re so glad to hear that our customer service team was supportive and responsive. Your feedback encourages us to keep providing excellent service. Hope you have a nice day!

M
Moshat · 2 reviews · Experienced 2026-07-17 ·

So far so good

Just received this product. So far so good. Seems like good quality, inflation is good, battery also.

j
jonkil · 3 reviews · Experienced 2026-07-15 ·

AstroAI make a well engineered tyre…

AstroAI make a well engineered tyre inflator with more utility than others. It was a surprise and disappointment to have it fail within 2 years. However, AstroAI was really responsive with my warranty claim and it took just 5 days for claim, verification, response and delivery of a new replacement even better engineered than the last one. Thank you AstroAI

Reply from AstroAI2026-07-20

Thank you for taking the time to share your experience! We're glad to hear that we could help resolve your issue with your purchase. Your peace of mind is our priority, and we appreciate your patience throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out.

D
Diane Sutter · 2 reviews · Verified · Experienced 2026-07-16 ·

Great customer service

Great customer service. I had a replacement sealer at my door within a week. I sent a video of what was happening with my sealer and they were very quick to respond and send a replacement. Thanks!

L
Larry · 2 reviews · Verified · Experienced 2026-07-16 ·

Good but keep asking for the same Info.

Reply from AstroAI2026-07-20

Thank you for your feedback. We sincerely apologize for the inconvenience you've experienced with your order. Your feedback is invaluable, and we are committed to improving our service. Our team fully intends to ensure that your experience with us ends very positively.

P
Paul Underwood · 3 reviews · Experienced 2026-07-14 ·

I bought the AstroAI DM6000AR digital…

I bought the AstroAI DM6000AR digital multimeter which arrived in good time.. upon opening the box and doing a brief continuity test I found that one of the test leads was faulty I contacted AstroAI via their customer service email asking for advice on the best way forward eg full return and exchange or dispatching a replacement part? Within hours I had received a response with an offer of a partial refund to enable me to purchase new leads or to return the item.! as I was more than happy with the AstroAI multimeter I opted for a partial refund which was granted and deposited into my account within 48 hours AstroAI had thousands of 5 star reviews on this item so I was a little disappointed when the lead was found to be faulty but the customer care was outstanding and I would not hesitate to purchase other products AstroAi Many thank to Lucy (AstroAI customer service) who dealt with my issue in a swift, personal, caring manner ⭐️⭐️⭐️⭐️⭐️

Reply from AstroAI2026-07-20

Thank you very much for your 5-Star. We love to hear back from our customers and really appreciate the 5 stars for Lucy. We will be sure to share your feedback with her. If you need any further assistance, feel free to reach out. Thanks, AstroAI

J
Julie Wilson · 5 reviews · Experienced 2026-07-09 ·

Excellent customer service

I had a problem with a tyre inflator that was just under 2 years old. Contacted the customer service and they were extremely responsive and helpful. From first point of contact to receiving a replacement item under warranty, took only 3 or 4 days and that included a weekend so very impressed indeed

c
customerDS · 1 review · Verified · Experienced 2026-07-16 ·

Absolutely excellent service and making…

Absolutely excellent service and making sure customer is satisfied.

S
Stang · 1 review · Verified · Experienced 2026-07-16 ·

Great communication

M
Mike Burris · 7 reviews · Experienced 2026-07-13 ·

Excellent Customer Service

I've had several AstroAi products and they have performed well. I did have a connection leak on the tire gauge, and it was beyond the return deadline. Emailed AstroAi and within 24hrs they had responded and provided a remedy for the problem. (Replacement part). What more could you ask if a company than to shame behind their products.

Y
Yuji · 1 review · Experienced 2026-07-10 ·

Very light weight and easy to use

Very light weight and easy to use . Can be a power bank as well . Also convenient to operate because of a preset pressure and auto shut off . Recommended to have one in the car for emergency use .

H
Herbie · 48 reviews · Experienced 2026-07-11 ·

Very good tyre inflator and does the job.

Bought a tyre inflator off these guys and I'm very impressed. It is a bit loud ,but it inflates tyres (car) pretty quickly. Simple to use,but I think I'd like the start button on the front as opposed to the side. Dials are clear and easy to understand. Once tyres are inflated to the set levels it cuts off. It's small and compact and easily stored in my car.(Under seat). Extra years warranty great via online registration 👍

Reply from AstroAI2026-07-16

Thank you for your feedback. We're glad to hear that you're pleased with both the product and that you think it's easy to use. We appreciate your support. Thank you for your suggestions, and I will forward them to our product department. Many thanks.

M
Miguel · 1 review · Verified · Experienced 2026-07-09 ·

Thank you so very much for your prompt…

Thank you so very much for your prompt response and resolution.

Reply from AstroAI2026-07-16

Thank you for your kind review, Miguel. We’re so glad to hear that our customer service team was prompt and responsive. Your feedback encourages us to keep providing excellent service. Hope you have a nice day!

c
customer · 1 review · Verified · Experienced 2026-07-09 ·

Good company who value their customers

Good company who value their customers. My old device was as broken and they sent me the new one very fast. Appreciate it!

Reply from AstroAI2026-07-10

Thank you for your positive feedback! We're thrilled to hear that you experienced fast delivery. Hope you have a nice day!

T
Tim Toth · 1 review · Experienced 2026-07-08 ·

I was given an air gauge for Christmas…

I was given an air gauge for Christmas and didn't have the receipt but the company was kind enough to honor their warranty and replaced it super fast couldn't be more happy

Reply from AstroAI2026-07-10

Thank you for sharing your experience, Tim. We truly appreciate your kind words about our customer service. Your peace of mind is our priority, and we appreciate your patience throughout the process. If you have any more questions or need assistance in the future, don’t hesitate to reach out.

R
Roger & Tammy Suttles · 1 review · Experienced 2026-07-08 ·

Customer service was excellent

Customer service was excellent. They responded quickly to my email and had a positive experience.

O
OMAR FARUQ · 20 reviews · Experienced 2026-07-02 ·

Great service

Great product and really good customer service, very happy with this company

S
Steven · 4 reviews · Verified · Experienced 2026-07-09 ·

The customer support was excellent

The customer support was excellent; my portable inflator was defective, and they graciously replaced it.

Reply from AstroAI2026-07-10

Thank you for your feedback! We’re pleased to know that you're satisfied with our customer support. Hope you enjoy your day!