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Construction & Manufacturing

AstroAI

64 reviews

4.964 reviews
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About AstroAI

Data updated
Website
www.astroai.com
Category
Construction & Manufacturing
Location
United States · Garden Grove
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (1/1)
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Is AstroAI legit?

AstroAI (www.astroai.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

G
Gordon McLean · 1 review · Experienced 2026-07-31 ·

Speedy customer support.

K
Kelly Gallatin · 2 reviews · Verified · Experienced 2026-07-30 ·

GREAT CUSTOMER SERVICE

My air compressor stopped working a few days ago. I purchased it in November. I called AstroAI and explained everything and gave them my purchase information. They sent me a new one without any hassle. I really appreciate that they care. Great customer service!

Reply from AstroAI2026-07-31

Thank you for your feedback! We’re pleased to know that you're satisifed with our customer service. If you need anything else, don’t hesitate to reach out. Hope you enjoy your day!

M
MSDEBBIEPALMER · 3 reviews · Experienced 2026-07-28 ·

Faulty fridge

Absolutely amazing company , extremely helpful when I had an issue with a fridge I bought. Communication was outstanding regular speedy emails replaced my item without hesitation. Highly recommend company and goods. Would definitely buy their products again.

Reply from AstroAI2026-07-31

Thank you for your positive feedback! We're thrilled to hear that our customer service team was helpful. Hope you have a nice day!

J
Josh · 1 review · Verified · Experienced 2026-07-29 ·

AstroAI Customer Service

Dealing with Astroai was superb! They were able to quickly diagnose the issue with the tire inflator. Since the issue was with battery and it was under warranty, AstroAI was able to provide a free replacement. I highly recommend dealing with their customer service!

V
Valentin Apetrei · 5 reviews · Verified · Experienced 2026-07-30 ·

The first device I ordered broke down…

The first device I ordered broke down after one use. My contacted customer support and they provide provided me with a new device. Excellent service.

Reply from AstroAI2026-07-31

Thank you for your kind review, Valentin. We’re so glad to hear that our customer service team was solved your issue. Your feedback encourages us to keep providing excellent service. Hope you have a nice day!

s
sean dodwell · 12 reviews · Experienced 2026-07-22 ·

Great customer service sorted my issue…

Great customer service sorted my issue out very promptly with a faulty unit replaced it FOC. All good now.

R
Rene Ortega · 6 reviews · Experienced 2026-07-28 ·

Reached out to them because the first…

Reached out to them because the first order was missing parts and they were very friendly and helpful they send me a replacement one very quickly thank you again

V
Valerie Dunkin · 1 review · Experienced 2026-07-27 ·

AstroAi handled my warranty issue…

AstroAi handled my warranty issue quickly and professionally. I really appreciated how clear the communication was.

Reply from AstroAI2026-07-31

Thank you for taking the time to share your experience! We're glad to hear that we could help resolve your issue with your purchase. If you have any more questions or need assistance in the future, don’t hesitate to reach out.

M
Mark · 3 reviews · Experienced 2026-07-29 ·

Easy to start using it and works like a…

Easy to start using it and works like a champ!

Reply from AstroAI2026-07-30

Thank you for your feedback. We're glad to hear that you're pleased with the product. We appreciate your support. Many thanks.

Q
Qing Wang · 1 review · Experienced 2026-07-21 ·

I got very fast and helpful responses…

I got very fast and helpful responses for my question. The customer support is very friendly, Highly appreciated!

Reply from AstroAI2026-07-27

Thank you for your kind review. We’re so glad to hear that our customer service team was fast and helpful. Your feedback encourages us to keep providing excellent service. Hope you have a nice day!

M
Michael · 27 reviews · Experienced 2026-07-25 ·

Very pleased

Next day delivery from Amazon. Excellent pump, easy to use and much better than the more expensive (now broken) pump it replaced. Very pleased!

Reply from AstroAI2026-07-27

Thank you for your feedback. We're glad to hear that you're pleased with both the product and the speedy delivery. We appreciate your support. Many thanks.

P
Pav Dhami · 1 review · Experienced 2026-07-24 ·

I just purchased this item a month ago

I just purchased this item a month ago, it stopped charging and there’s no yellow light. I have contacted customer support I haven’t gotten a reply as of yet. Hopefully they solve the problem.

Reply from AstroAI2026-07-27

We sincerely apologize for the inconvenience you've experienced with your order. We understand how frustrating this situation is, and we appreciate your patience as we work to resolve it. Your feedback is invaluable, and we are committed to improving our service. Our team fully intends to ensure that your experience with us ends very positively.

R
Roy Wallis · 2 reviews · Experienced 2026-07-24 ·

Great price

Great price. Long battery life.

D
Donna Akins · 4 reviews · Experienced 2026-07-24 ·

Excellent little jump starter

Excellent little jump starter. Easy to set up and use, started my car on first attempt. Handy features too, phone charger and torch. Best investment of the year and you also get an extended free warranty, if you choose to take it.

V
Victor Rivera · 1 review · Experienced 2026-07-23 ·

Good so far

Good so far, two years of warranty. First time using the device, it worked well. I hope it keeps working for a reasonable amount of time.

Reply from AstroAI2026-07-24

Thank you for taking the time to share your experience! We're glad to hear that the device works well now. If you have any questions or need assistance in the future, don’t hesitate to reach out.

A
Andrew Lee · 1 review · Experienced 2026-07-20 ·

A+ on support and replied promptly!

A+ on support and replied promptly! I purchased AstroAI tire pressure gauge from Amazon about 2 years ago. AstroAI support team was able to identify the issue with it and send me the replacement. There was some issue with shipping, The support team was able to send me new replacement which arrive yesterday.

Reply from AstroAI2026-07-24

Thank you for your kind review, Andrew. We’re so glad to hear that our customer service team was helpful and prompt. Your feedback encourages us to keep providing excellent service. Hope you have a nice day!

B
Bob · 2 reviews · Experienced 2026-07-22 ·

It appears as advertised

It appears as advertised, haven’t used it yet though. Since I bought it for my motorcycle, it would be nice if there was a case to hold it all in.

Reply from AstroAI2026-07-24

Thank you for your feedback and suggestion. We're glad to hear that you think the device appears as advertised. We appreciate your support, and we'll consider your suggestion. Many thanks.

c
customer · 1 review · Verified · Experienced 2026-07-23 ·

Fast response and and solution

a
albert palacios alarcon · 1 review · Experienced 2026-07-15 ·

Excellent support and guarantee

G
Glenn Hills · 1 review · Experienced 2026-07-20 ·

No problems or issues

Reply from AstroAI2026-07-23

Thank you for sharing your experience, Glenn. I'm glad to hear that the device has no problems. If you need any assistance, feel free to reach out. Many thanks, AstroAI