boomerang carnets (www.atacarnet.com) has a 4.8 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Kiel always makes sure our Carnets for our horses are correct and that makes it easy to transport our horses into Canada for competitions, Thanks!
Reply from boomerang carnets2026-03-23
Thank you for your business, Jill! We appreciate it very much, as well as your 5* review. Thank you for mentioning Kiel's assistance. We look forward to assisting you again soon. Many Happy Returns, [email protected]
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Reita法国 · 2 reviews · Experienced 2026-02-13 ·
★★★★★
We ship equipment overseas pretty…
We ship equipment overseas pretty regularly and these guys make the carnet process painless every time. Called with a last minute request and they turned it around in a day. Hard to find that kind of service anymore.
Made it super easy to get this done and very helpful with all the information.
Reply from boomerang carnets2026-03-18
Thank you very much for your business, Todd, and for your 5* review! We really appreciate both. Glad everything was easy and informative. Many Happy Returns, [email protected]
Wow! Talk about customer service! I felt so taken care of by every staff member I spoke with. I received my carnet fast too. A positive experience all around
Reply from boomerang carnets2026-03-14
Thank you for your 5* review, James! Your business is very important to us and we hope you'll come back again soon. Many Happy Returns, [email protected]
Thank you for the 5* review, Michael! Your business is very important to us and we look forward to assisting you again soon. Many Happy Returns, [email protected]
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Anda Enachi英国 · 2 reviews · Experienced 2026-03-11 ·
Renewal process was very smooth. Everything was easy to navigate on the web page and appreciated the unprompted phone call making sure I was good with everything and explaining some smaller details.
As aways, a very positive and professional experience.
Reply from boomerang carnets2026-03-10
Thank you for the 5* review, John! boomerang carnets appreciates your business very much and we hope you'll come back again soon. Many Happy Returns, [email protected]
Very helpful and patient staff that assisted me on my first Carnet.
Reply from boomerang carnets2026-03-11
Thank you for your 5* review, Staci! boomerang carnets appreciates your business very much and we hope you'll come back again soon. Many Happy Returns, [email protected]
Thank you very much for your business, Selvin! We hope your travels are smooth and your trip a success and we look forward to assisting you again soon. We appreciate your 5* review and thank you for mentioning Marge's assistance. Many Happy Returns, [email protected]
They guided me from little knowledge and zero experience to a confident user of carnets. Very satisfied with the service.
Reply from boomerang carnets2026-03-10
We're so pleased you feel confident now, Cesar! We appreciate your business very much and hope you come back again soon. Thank you for the 5* star review, we're pleased we could assist. Many Happy Returns, [email protected]
It is hard to convey how unique and refreshing it is, in 2026, to call a corporate number and reach real, knowledgeable, US-based humans. This was my first ATA Carnet experience and the staff at Boomerang (or whatever, their name/branding is a bit inconsistent) walked me through the process patiently and expertly. They helped make a complex process simple, our documents came through quickly, and our trip went off without a hitch. And importantly, our clients were impressed. I can't recommend Kiel and the team enough to anyone who needs a Carnet (and an amazing customer service experience).
Reply from boomerang carnets2026-03-09
Thank you for your 5* review and recommendation, Russ! We appreciate it and your business very much. We're pleased your experience from the 1st phone call to the impression you gave your client was "incredible". Thank you for mentioning Kiel's assistance. We look forward to assisting you again soon, [email protected]
Super helpful, always, always answer the phone, incredibly on top of things.
Reply from boomerang carnets2026-03-04
Thank you for your 5* review, Stephanie! boomerang carnets appreciates your business very much and we hope to assist you again soon. We hope your travels are smooth and your trip a success, [email protected]
The promptness of the work and the very polite professional service provided.
Reply from boomerang carnets2026-02-26
Thank you for the 5* review, Kuninobu! boomerang carnets appreciates your business very much and we hope we can assist you again soon. We hope your travels are smooth and your trip a success, [email protected]
Thank you for the 5* review, Dmitry! boomerang carnets appreciates your business very much and we hope you'll come back again soon. Many Happy Returns, [email protected]
Kiel was amazing to work with. He is so knowledgeable and responsive and got us our Carnet without issues. He also offered to help if we need it during the trip.
Reply from boomerang carnets2026-02-18
Thanks for the 5* review, Kristyn! boomerang carnets appreciates your business very much and hopes to assist you when you need another carnet soon. Thank you for mentioning Kiel's assistance! Many Happy Returns, [email protected]
Everyone we spoke with was very helpful in answering questions and helping the process along.
Reply from boomerang carnets2026-02-18
boomerang carnets appreciates your business very much, TKStudio and thanks you for the 5* rating - WOW! We hope your travels are smooth and your trip a success. [email protected]
Excellent service, quick response times on callbacks and a thorough explanation of the Carnet. Thanks!
Reply from boomerang carnets2026-02-18
Thank you for the 5* review, Vincent! boomerang carnets appreciates your business very much and look forward to assisting you again soon. Many Happy Returns, [email protected]
Kiel and Beth are absolute legends. They are so kind and helpful. Immaculate service.
Reply from boomerang carnets2026-02-16
Thank you for the 5* review! boomerang carnets appreciates your business very much and we hope you'll come back again soon. Thank you for mentioning Kiel's and Beth's assistance. We hope your travels are smooth and your trip a success. Many Happy Returns, [email protected]
Kiel was extremely helpful and clear walking me through the process. Would recommend Boomerang Carnets to any film production looking to travel with gear aboard!
Reply from boomerang carnets2026-02-16
Thank you for the 5* review, David! boomerang carnets appreciates your business and recommendation very much. Thank you for mentioning Kiel's assistance and we hope we can assist you again soon. Many Happy Returns, [email protected]
Curt and Kiel went truly above beyond. They were incredible! I needed some support and quick turnaround times, and they offered kind guidance and support. Very grateful!
Reply from boomerang carnets2026-02-12
Thank you for the 5* review, Samantha! boomerang carnets appreciates your business very much and we look forward to assisting you again soon. Thank you for mentioning Curt's and Kiel's assistance, as well. Many Happy Returns, [email protected]