I had a little hiccup in my order as I…
I had a little hiccup in my order as I didn't tick the free extra software. Support was quick and effective.
About AudioDeluxe
Data updated- Website
- www.audiodeluxe.com
- Category
- Hobbies & Crafts
- Location
- United States · Franklin
- Status
- Unclaimed
- Last 12 months
- 36 reviews
- Replies to negative
- 100% (3/3)
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Is AudioDeluxe legit?
AudioDeluxe (www.audiodeluxe.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Above and beyond customer service
They really went out their way to rectify a problem I had after purchasing, for that I can only express gratitude. Plus their prices are some of the best around. Will definitely continue to use them for my plugin purchases in the future. A++
I’m impressed!
I’m impressed! I bought Syphobia few days ago and my transaction was suspended just to give me, one day later, really big discount - promotion sell started one day after my shopping.. I’m so happy and thankful! I’ve never seen such a kind way of treating clients…:)) I’ll be back soon!:) Highly recommended!! Szymon Wysocki/Poland
Absolutely thrilled with AudioDeluxe's…
Absolutely thrilled with AudioDeluxe's top-notch music production software! excellent quality.
AudioDeluxe Customer Experience: Initial Issue Resolved with Responsive Service
I recently placed an order for FL Studio Producer Edition, which was unfortunately canceled shortly after due to a "risk notification" from their payment processor. Despite my full and immediate cooperation (replying to their email, and contacting them via Facebook and Instagram for identity verification), the transaction was declined, and my order was canceled. My frustration was compounded when I discovered that my account had also been deleted, a level of poor service I have never experienced with other major music retailers. However, I am updating this review because the AudioDeluxe team successfully resolved the situation. The customer service was professional in the follow-up, demonstrating a commitment to resolving the issue by: Providing a Clear Explanation: They clarified that the initial decline was due to a mismatch in the billing/card information, and the account removal was a standard procedure for a first-time, canceled order. Offering a Goodwill Gesture: They apologized for the inconvenience and offered a discount coupon to ease my frustration. Ensuring a Successful Outcome: I was able to place a new order (this time using PayPal), which was processed successfully. The team followed up to ensure I was completely satisfied. Despite a frustrating and time-consuming start, I am pleased with how AudioDeluxe managed the complaint, providing a clear solution and explanation. Their responsive customer service ultimately turned a bad experience into a successful purchase.
Best Place to do Business
I’ve been doing business with Audio Deluxe for almost a decade, and I am extremely happy with their offers and customer services. Thank you Audio Deluxe! You’re 10/10 in my books.
Consistently great deals
Consistently great deals, including exclusives, backed up with excellent customer service. What's not to love?
Although there are good deals the…
Although there are good deals the deluxebucks reward is very difficult and unclear to redeem. On different browser pressing redeem button just does nothing and there is very little information compared to others vendors of this sort. Although we had a constructive tehcnical insight around the problem with support.
AudioDeluxe : number one!!!
AudioDeluxe is absolutely the best audio plugins store. Best prices, best support.
all the time perfect
perfect all the time
The best audio online shop I have ever…
The best audio online shop I have ever dealt with, Highly recommended.
One of my favorite plugin shops
One of my favorite plugin shops. AudioDeluxe provides great custom service, and they are very kind and helpful. I really appreciate that.
AD are the best if not THE best…
AD are one of the best if not THE best plugin companies out there I had bought a product from them, which I then realised I had purchased already from another company a while ago I explained the situation, sent them screenshot etc Without hesitation, they gave me a refund, which was absolutely fantastic, even though it was my fault Not only that. There plugin deals are great and also get additional discounts on top of that. These guys are TOP NOTCH, no doubt about it!!!! Keep up the good work AD And thanks for all your help!! Stan.F
This is by far the best store for…
This is by far the best store for plugins and music software. Their customer support is outstanding—you get fast, solution-oriented responses. I especially love the DeluxeBucks program; it’s the cherry on top. Prices are among the best, too. As a professional, I can recommend them without hesitation. Thanks!"
I made an error checking out and forgot…
I made an error checking out and forgot to add one of the freebies on offer, support was fast and resolved issue to my absolute sastifaction. Great service!!!
Top Notch
I've used AudioDeluxe a few times now. Not only are the prices extremely competitive, but the customer service is great as well. Can highly recommend!
AD is top shelf
AD is top shelf - they had great Black Friday prices *and* a 10% discount code. They were very helpful to me when I had some questions and issues with the access code from one of the vendors (although the problem had nothing to do with AD)
Audio Deluxe is the best
Audio Deluxe is the best. Also the cheapest with great discounts. I buy everything from AD. The help desk people are absolutely fast, effective and helpful. I recommend!
Great Prices, Great Customer Service
Super fair prices. Great customer service. Fast communication... While most companies take days to reply, AudioDeluxe replied within hours of any requests/problems and provided immediate solutions. Absolute recommendation!
Have been using AD for many years
Have been using AD for many years, always a great price, prompt delivery and when you need it ( which is not often) stellar support.