Wonderful company- easy to get set up…
Wonderful company- easy to get set up with and reliable services!
About Azlo
Data updated- Website
- www.azlo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 68% (15/22)
Do you own Azlo? Claim this profile for free and start replying to reviews.
About this business
Free, easy-to-use business banking for those who are doing it all.
Is Azlo legit?
Azlo (www.azlo.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is good. The business is marked as closed; 76% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 68% of negative reviews. Last updated 2026-09-05.
What people say
Great for Entrepreneurs
My experience with Azlo so far has been really good. They have very responsive live chat for customer support. And it was really easy to set up a business bank account as an entrepreneur versus more traditional banks. Azlo really does feel like a banking institution I can grow with as a business owner.
Reply from Azlo2020-11-12
Thanks, Jon! We're glad to hear you were able to get in touch easily, and that setup was quick. We're looking forward to working with your as your business grows :)
So flippin' easy to get started and…
So flippin' easy to get started and I've never had a single issue with them. I HIGHLY recommend to any entrepreneur or small business.
Reply from Azlo2020-11-12
Awesome! We're so glad to hear it. Thanks for the kind words, Zach. We're looking forward to working together!
There is no way this bank got 4 stars
There is no way this bank got 4 stars, check out their BBB complaints. I have beem banking for 4 months and out of nowhere they cancelled my account. They didnt even give am explanation why. When i called they refused to give me more information. Banks can cancel you at anytime however they MUST HAVE A GOOD REASON. So i am now filing against this company. If anyone wants to file a class action with me. Email me at ritari12@gmail
Reply from Azlo2020-11-12
Hi Sarita, we're so sorry to hear you had this experience. It's not common for us to close an account, but there are a number of factors that can lead to this decision. We understand how frustrating this can be. We aren't able to get into those details here but we take regulatory compliance extremely seriously and encourage you to reach back if we can share any additional info on our account agreements and policies.
The Azlo Customer Success Team is…
The Azlo Customer Success Team is second to none! My business card was lost which left me with no access to funds. Not only were their responses speedy, they sent me a new card within 1 business day! Thanks Azlo!
Reply from Azlo2020-11-12
Yay! Thanks, Stephanie. It's great to hear we were able to get you that card quickly and our team appreciates the kind words! We're happy to have you aboard :)
I can't register on your service
I can't register on your service . very bad UX on mobile . and you get alot of data and mobile verification! i dont know what is your panel and services and why at the first of every thing you get all of my personal data?
Reply from Azlo2020-11-12
Hey Dennis, sorry you're running to these roadblocks. If you're having issues applying for account, we'd love to help, and learn more about how we can fix them. Please contact us at [email protected].
Superior Experience With Azlo
Azlo is the type of service provider that smart business owners look for. The application process was straightforward. Once my information was confirmed, the account was open and functional within 24hrs. The communication with the support team was superb. Looking forward to a long productive relationship with my new banking partner!
Reply from Azlo2020-11-06
Hi Jeff, thanks for the feedback! It's great to hear that the application process was easy and you were up and running so fast. We're looking forward to working together as well!!
From Ethan to Lexi it was amazing…
From Ethan to Lexi it was amazing service problem was fixed in no time. I’m here to stay #TeamAzlo
Reply from Azlo2020-11-06
Thanks, Tyrell!! We're happy to have you with us!
For creatives AZLO is the very best
Azlo has made it possible for me to establish my infinitesimally small but meaningful businesses. They include a non-profit (and I mean NON profit) and a "gig economy" LLC. Without Azlo there is no way I could have set up and maintained these additional bank accounts. And hey, Did I mention that their customer service is people? They are super supportive, friendly, and skillful. For a small business start-up like mine, this means a LOT. Many many many thanks are in order.
Reply from Azlo2020-11-06
Thanks William! It's awesome to hear that our team has been able to help when you needed it. We know running a small business is tough enough and we aim to make banking as easy as possible :) We truly appreciate the kind words and aree happy to have you aboard!!
Absolutely sucks for people on a visa
Absolutely sucks for people on a visa, even if they're multimillionaires. Said my visa was expired, when it clearly wasn't. What a joke - I'll bank with someone who actually treats people as human beings instead. I actually have a very good relationship with my bank but thought these new companies might have their shtick together but turns out Azlo is just reskinning BBVA USA's product. Don't want to deal with them anymore after learning this.
Reply from Azlo2020-11-06
Oh no! We're sorry to hear that you ran into this trouble applying for an account. It's true that we parter with BBVA to offer banking services, and we can certainly accept a valid Visa as a verifying document for non-US-citizen applicants. If there was an issue when you attempted to use yours, please contact us at [email protected] so we can help!
I wish my regular bank was this good.
I wish my regular bank was this good. Live people on the phone, responsive customer service online, great app. Lost my wallet and they sent a replacement card out lightnig fast... Highly recommend Azlo.
Reply from Azlo2020-11-06
We're so happy to hear it! We're looking forward to continuing to work together!
Agustín is the best Customer Rep at Azlo
As a new customer with Azlo, I had quite a few questions about getting started. It was very easy to get ahold of a customer service rep on the phone with very little hold time, and I had THE BEST agent who made a phenomenal first impression for Azlo. Agustín was a fantastic listener and addressed every single one of my issues with confident knowledge. I recently moved and changed my last name so I had several complex issues to talk through, but he was very friendly, patient, AND provided all of the answers I was looking for. Five Stars for Azlo, but more specifically for Agustín.
Always helpful..
Always helpful... very supportive and always a pleasure to work with. By far the best banking experience I have had in 14 years. The products are simple but great and fast. Looking forward in growing with them over the years.
Reply from Azlo2020-11-06
We appreciate it, Patrick! It's great to hear that we were able to help out quickly when you needed it! We're happy to have you aboard!
Best Online Bank Customer Service
One of the best online banking chat experiences I've ever had. The help bot is actually high quality but when my more complicated question was not covered by the FAQs, it did not take long to get to speak directly to a human. The representative (Dylen) was able to help me in less than a total of 5 minutes. Usually I don't leave reviews but I literally asked where the survey link was. Hahaha. Highly recommend Azlo.
Reply from Azlo2020-11-06
Thanks so much, Kathryn! Hearing feedback like this makes our day :) We're happy that our team was able to assist with that question and happy to have you with us!!
Azlo Rocks!
I’m a young, first time entrepreneur and Azlo couldn’t have been more open, helpful and patient with my organization. Their support staff are quick to reach back out when there’s an issue, and we seriously are grateful for their resources!
Reply from Azlo2020-11-06
Thanks, Tayon! We're so happy to hear that our team was able to help when you needed it! We're grateful to have you aboard and looking forward to working together!
Azlo loves entrepreneurs
Azlo is a great option for entrepreneurs and small businesses owners. Since I have been using azlo I have had nothing but an excellent experience so far and the support team is awesome, they respond promptly and are very helpful and have made my experience with azlo even better, thanks azlo keep up the outstanding work, shout out to Maggie on the support team, she has been very helpful
Reply from Azlo2020-10-23
Thanks so much for the kind words, Marco! It's great to hear that our team was able to help out when you needed it. We're happy to you aboard and looking forward to continuing to work together! We passed your note along to Maggie as well :)
Exceptional Service
Exceptional Service! Azlo far exceeds my expectations.
Reply from Azlo2020-10-30
Thanks, Jade! We appreciate the review and it's great to hear you're enjoying your account!
Great Customer Success
Last Thursday evening I was experiencing great difficulty accessing my Azlo business account. I needed to reset my password and could not get the email necessary to do just that. I first spoke with a Customer Success person named Raven. She was not only helpful, but delightful to engage. As she asked me a few questions, I inadvertently told her I was using Windows Explorer as my internet platform. She sent an email directly to me so that I could reset the account. She also documented the issue for the technical aspect. In the meantime I encountered another problem and recalled the Customer Success line. It was after business hours so I left a message on the recording. In the meantime, me supposedly very secure email kept shutting down. I was not getting a break here at any level. Expecting a telephone call Friday morning, imagine my surprise when a gentleman named Zane called me! Zane and I discussed my difficulty with signing in. I informed him that I was actually using Microsoft Edge, not Explorer and I had stated to Raven. Zane targeted the culprit and had me switch to Chrome. The point I wish to make here is that Zane stayed with me on the phone (don't worrry boss he was busily typing and working while waiting), until Chrome was downloaded and I could finally access my account, after hours. This was one of the best customer service type encounters I have had in my seven decades. Raven, Zane and I, in both conversations, exchanged a laugh or two. They went above and beyond! On Friday morning, I was also received anther follow-up call from a gentlemen who was also kind and efficient. That is a rare combination these days. Thanks again, MaryAnne
Reply from Azlo2020-10-30
Hi MaryAnne! Thanks so much for the kind words. We're so happy to hear that our team was able to help you get through that technical glitch :) We're looking forward to continuing to work together!
Azlo has the best customer service
Azlo has the best customer service; everyone is always professional and helpful. So grateful to have them as my bank!
Reply from Azlo2020-10-23
Awww, thanks! We're so so happy to hear it! We're grateful to have you with us!!
Debit Card Dispute - Great Experience
I had an odd experience with one of eBay's sellers. I had returned a product I'd purchased and wasn't refunded. Rather than continuing that bizarre, not going anywhere process, I asked for help in disputing the charge. Azlo stepped in assisting with resolution. Got my money back! :)
Reply from Azlo2020-10-23
Hey Dan, thank you for the feedback! We're sorry to hear about that situation with the vendor, but glad we were able to help resolve!
Truss
Myusaproof
World Capital Group
Rize Credit Union
Proservemart
Meow
Coopbusiness
Onyx Private