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Food, Beverages & Tobacco

Bachan's

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200 reviews

4.0200 reviews
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About Bachan's

Data updated
Website
www.bachans.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Replies to negative
69% (31/45)
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About this business

Bachan’s Japanese Barbecue Sauce | Non-GMO family recipe created in small batches with authentic Japanese ingredients.

Written by the business, not verified by us.

Is Bachan's legit?

Bachan's (www.bachans.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 69% of negative reviews. Last updated 2026-08-26.

What people say

The sauces are great

The sauces are great. A little too similar though, like there is a base sauce that has just a touch or something added. My wife feels they are too sweet at times. I will probably stick to the original or the Spicey one because those feel different enough. Be careful using them I’ve had the cap blow off applying very little pressure on two occasions wasting half the bottle and the meal I was cooking.

Reply from Bachan's2023-11-15

Hello Christopher, thank you so much for your feedback. We here at Bachan’s are always listening to our customers to implement improvements if we can. Thank you for giving the sauces a try and sorry to hear that not all of them were a hit, we are so glad you like the Original and Hot and Spicy flavors though! As previously mentioned, we listen to our customers, and have implemented a new cap design which solved the previous clogging issue. Please reach out to us at [email protected] if there is anything else we can do for you. Thanks again, we truly appreciate your support.

Rescued my order

Hi Y'All.. Bachan's has pulled my order out of the dumper. Due to a sloppy setup at my post office. They saved the day. They were super fast on shipping and yummy. Doesn't get any better...

Reply from Bachan's2023-11-08

Hello Sindy, Thank you so much for providing this review and letting us know about this occurrence. We are so sorry, we aren't able to find any email from you, did you write to [email protected]? We apologize for the carrier mismanaging your package as tracking indicates a "Return to Sender" has been processed. Our team will reach out right away to confirm that the shipping address was correct and send you a replacement. Apologies again for this issue during transit, we try our best to provide exceptional service but we lose control over the process once the package leaves our facility. Thank you for your patience and understanding.

I still have NOT received my order

I still have NOT received my order. I have emailed and gotten no response.

Reply from Bachan's2023-11-06

Hello Lamanzer, Thank you so much for letting us know. We are so sorry, but the only email we found from you was the one you sent today after providing this review. We apologize for the carrier mismanaging your package and our team will reach out right away to assist the best we can. Thank you for your patience and understanding.

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