Arts & CraftsCraft ActivitiesToysOFFERSContact UsInspiring creativity since 1974We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potentialwith access to fun and educational craft activities at a great price. That’s because inspiring young creativeswith educational play ideas will get them thinking and learning from the very beginning.We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable forall the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we lovehelping kids achieve! Exclusive ProductsWith over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and craftsessentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boostingactivities bring fun and learning together so everyone, everywhere can experience the creative joy of arts andcrafts.Money back guaranteeAll products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for anyreason you are not happy with your order or a product, simply return it to us within 28 days of receipt for afull refund of the goods value or an exchange.
Written by the business, not verified by us.Baker Ross USA (www.bakerross.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
Everything in the order was perfect for what I needed for the children. Highly recommend!
Hello Robin, Thank you for your kind words and five-star rating! We are thrilled to hear that you were happy with your order and that it met your needs perfectly. We appreciate your recommendation and hope to serve you again in the future. Kind regards, Cindy.
Product was bad quality as flying dragon glider wings were too loose in precut slots so could not be flown
Hello Damon, We understand your frustration with the quality of the flying dragon glider. We strive to provide high-quality products and are disappointed to hear about your experience. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our products. We can also see that you have been in touch with us directly via email. Our apologies for any inconvenience. Kind regards, Cindy.
Great service quality was what I had expected
Hello Donald, We appreciate your kind words and are thrilled to hear you enjoyed our service. We strive to provide excellent service to all our customers, and your feedback motivates us to continue doing so. Kind regards, Cindy.
Items arrived on time as described, would gladly order from Baker Ross again and recommend the site to friends
Hello Beatrice, Thank you for your kind words and positive review. We are thrilled to hear that you were happy with your order and that you would recommend us to your friends. We appreciate your business and look forward to serving you again in the future. Kind regards, Cindy.
We ordered 360 pieces of a flag magnet activity for an important school event that will be attended by 100s of kids and their family and the order was placed well in advance. Still the package did not arrive as promised in the order confirmation within 7 business days and we now are not going to have the items for the event. They should have done something to send an expedited shipping as soon as I raised the issue.
Hi, Thank you for your review. We understand your frustration and disappointment. We strive to ensure timely delivery of all orders and are sorry that your order did not arrive as expected. We value your business and appreciate you bringing this to our attention. We will be reviewing our processes to ensure this does not happen again. Best regards, Valentina The Baker Ross Team
I ordered a Valentines craft for my daughter’s class party. I placed the order on Feb 3. The shipping stated 4-7 business days. The package arrived Wednesday, Feb 19 - well after I needed it. I had to scramble and find a replacement craft for 23 kids via Amazon that would arrive on time. I was not aware this was shipping from the UK or I likely would not have taken the risk of ordering from them. Needless to say, a very disappointing experience.
Hi Dana, Thank you for your review. We understand your frustration with the late arrival of your Valentine's Day craft order. We strive to provide timely delivery, and it appears we fell short in this instance. We apologize for the inconvenience this caused, especially the added stress of finding a last-minute replacement. We value your feedback and will use it to improve our shipping processes and communication. Best regards, Valentina The Baker Ross Team
I did not receive my order, and I have not received any response regarding my refund request. I expect prompt assistance on this matter.
Hi Nita, Thank you for your review. We understand your frustration with the delay in receiving your order and the lack of response to your refund request. We apologize for the inconvenience this has caused. We are committed to resolving this issue as quickly as possible and will be reaching out to you directly to address your concerns. Best regards, Valentina The Baker Ross Team
Missing pieces and inconsistent quality - I bought multiple pieces of two different crafts for a school project. There weee missing pieces from both crafts & in the case of the wood pieces, one of the sets had wood marked with burns. Glad I bought a bunch of extras
Hi M Davis, Thank you for taking the time to leave a feedback. We understand your frustration with the missing pieces and inconsistent quality of the crafts. It is important to us that our products meet your expectations. We appreciate you bringing this to our attention and will take your feedback into consideration as we continue to improve our products and services. A member from our Customer Service Team will be in contact with you shortly to rectify the situation. We apologise for any inconvenience or disappointment caused. Kind regards Valentina The Baker Ross Team
Extremely delayed and came way late. Told me it would be here in time for Valentines Day and it was not. Their only solution was “tell the carrier you don’t want it” when it’s delivered.
Hi Megan, Thank you for your review. We understand your frustration with the delayed delivery and apologize for the inconvenience it caused. We strive to ensure timely deliveries and are disappointed that this did not meet your expectations. We appreciate you bringing this to our attention and will take your feedback into consideration to improve our services. Best regards, Valentina The Baker Ross Team
I’m waiting for my order more than three weeks! No updates, no connection with customs service . I don’t recommend that company
Hi Yuliya Thank you for taking the time to leave a feedback. We are very sorry you had this issue with your order. A member from our Customer Service Team will be in contact with you shortly to rectify the situation. We apologise for any inconvenience or disappointment caused. Kind regards Valentina The Baker Ross Team
The items came on time and were exactly how they were represented. Great deal!
Hi Maryann, Thank you for your review. We appreciate your kind words and are thrilled to hear that you were happy with your purchase. We strive to provide our customers with a positive experience, and your feedback helps us to continue doing so. Best regards, Valentina The Baker Ross Team
Great puzzles. Fast delivery!
Hi Jennifer, We're so glad to hear you enjoyed our puzzles and the fast delivery! Kindest regards Lynn The Baker Ross Team
The product was of poor construction. Was not what i was hoping for.
Hi Douglas, Thank you for your review. We understand your disappointment with the product's construction. We strive to provide high-quality products and appreciate your feedback. We will take your comments into consideration as we continue to improve our offerings. Best regards, Valentina The Baker Ross Team
Love the buckets. Didn’t have to wait too long. I is what was expected.
Hi Deborah, We appreciate your kind words and are glad you had a positive experience. We strive to provide our customers with the best possible service and products. Best wishes, Lynn The Baker Ross Team Lynn The Baker Ross Team
The product arrived after the date needed and now I have the product just sitting around. I purchased these as a birthday party favor and the item arrived weeks after when it said it would arrive. I will say they are adorable.
Hi, Thank you for your review. We understand your frustration with the delayed delivery of your order. We strive to ensure timely delivery and are disappointed that your experience did not meet your expectations. We appreciate your kind words about the product's adorableness. We will take your feedback into consideration to improve our delivery services in the future. Best regards, Valentina The Baker Ross Team
I love these greek temples. I have had to modify to make them fit into the base. I do have an additional question on the material but not sure where to direct that.
Hi Sheila, We appreciate your feedback and are glad you enjoy the Greek temples. We understand the need for modifications and are always striving to improve our products. We're here to help with any questions you may have about the material. Please feel free to reach out to our customer support team for assistance. Kind regards Lynn The Baker Ross Team
The product was just as pictured! The kids enjoyed coloring and hanging the circular dragons. It was a hit!
Hi Barbara, We're so happy to hear that you and your children enjoyed the product! It's wonderful to know that it brought smiles and creativity to your home. We appreciate your feedback and are glad you had a positive experience. Kindest regards Lynn The Baker Ross Team
Delivery partner UNI UNI is extremely unreliable. Still awaiting a delivery after 4 weeks and customer service has lied about the package, delivery attempts, and status of delivery. WILL NOT BE ORDERING EVER AGAIN.
Hi Thank you for your review. We understand your frustration with the delay in your delivery. We strive to provide reliable service and are disappointed to hear that your experience has not met your expectations. We will investigate this matter further and take appropriate action to prevent similar situations in the future. Best regards, Valentina The Baker Ross Team
I like the craft bit wish the quantities description was a littel clearer
Hi Dana, Thank you for your feedback. We appreciate you taking the time to share your thoughts. We understand your point about the quantity descriptions and will work on making them clearer for future customers. Many thanks Lynn The Baker Ross Team
The order came in goodtime. My students are enjoying these simple games. Thank you for making them available for me to purchase.
Hi Glen, We are so happy to hear that your students are enjoying the games. We appreciate your kind words and are glad we could help. Kind regards Lynn The Baker Ross Team
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