Baker Ross USA

Hi Kristine, Thank you for your review. We understand your frustration with the quality of our materials and the return policy. We appreciate your feedback and will use it to improve our products and services. We strive to provide our customers with the best possible experience, and we apologize that we fell short in this instance. Best regards, Valentina The Baker Ross Team

Hi Pam, We appreciate you taking the time to share your positive experience. We're glad to hear that our customer service team was able to assist you with your order. We strive to provide excellent service to all our customers. Best wishes Lynn The Baker Ross Team

Hi there, We appreciate your kind words and are glad to hear you had a positive experience with our team. We strive to provide excellent customer service and keep our customers informed throughout the shipping process. Kindest regards Lynn The Baker Ross Team

Hi Don, Thank you for taking the time to leave us a review. We are sorry to hear, your parcel arrived a little later than expected. We apologise for any inconvenience caused. Best wishes Lynn The Baker Ross Team

Hi Terri, We're so glad to hear you were pleased with your order! Many thanks Lynn The Baker Ross Team

Hi Josephine, Thank you for your kind words. We're glad you enjoyed your recent purchase. Kind regards Lynn The Baker Ross Team

Hi Jan, Thank you for your kind words! We're thrilled to hear you were happy with the shipping, price, and quality of your recent purchase. We appreciate your business and hope you'll continue to shop with us. Best wishes Lynn The Baker Ross Team

Hi Michelle, Thank you for your review. We are thrilled you enjoyed our DIY projects. It makes us so happy to hear that you had a positive experience and found the projects engaging and fun. Your feedback means a great deal to us, and we are so glad we could contribute to your creative projects. We are constantly striving to create new and exciting projects, and your positive review motivates us to continue doing so. We appreciate you taking the time to share your experience, and we hope you will continue to enjoy our DIY offerings. Thank you again for your kind words. Best regards, Valentina The Baker Ross Team

Hi Sharon, Thank you for taking the time to leave a feedback. We understand your frustration about not receiving your order after a month. We sincerely apologize for the delay and the inconvenience this has caused. We know how disappointing it is when an order is late, and we want to assure you that we're looking into this matter immediately. We value your business and appreciate you bringing this to our attention. A member from our Customer Service Team will be in contact with you shortly to rectify the situation. We apologise for any inconvenience or disappointment caused. Kind regards Valentina The Baker Ross Team

Hi Miles, Thank you for your review. We are pleased you think the items are super cute. It means a lot to us that you are happy with your purchase and that your friend will love them too. We put a lot of care into creating products that bring joy, and knowing we've succeeded in this instance makes our day. Thank you for sharing your positive feedback and for supporting our small business. We truly appreciate your kind words and hope you will continue to shop with us in the future. We are always striving to improve and your review helps us do just that. We wish you and your friend all the best. Best regards, Valentina The Baker Ross Team

Hi Diane, Thank you for your review. We are thrilled you discovered our unique crafts and found the items adorable. It means a lot to us that you enjoyed your purchase and are considering buying from us again. We are always striving to offer delightful and unusual products, and your feedback helps us immensely. Thank you for your kind words and support; we truly appreciate you taking the time to share your positive experience. We hope to see you back soon. Best regards, Valentina The Baker Ross Team

Hi Pam, Thank you for your review. We are happy you had such a positive experience. We appreciate you taking the time to share your feedback. It means a great deal to us to know that our commitment to timely delivery and accurate product descriptions resonated with you. We strive to provide a seamless and enjoyable shopping experience for every customer, and your review confirms we are on the right track. Thank you again for your kind words and support; we value your business. Best regards, Valentina The Baker Ross Team

Hi Ann, Thank you for your review. We are happy to hear your recent purchase arrived promptly and met your expectations. It makes us incredibly happy to know you are pleased with the product and your overall experience. We truly appreciate you taking the time to share your positive feedback; it means a great deal to us. We strive to provide excellent service and high-quality products, and your review confirms we're on the right track. Thank you again for your kind words and continued support. We hope you enjoy your purchase. Best regards, Valentina The Baker Ross Team

Hi Marjean, We are so happy to hear you find our products beautiful and plan to use them for your grandkids' photos. It means a lot to us that you appreciate the colors. We are thrilled you are making a photo album; it sounds like a wonderful project, and we are delighted to be a part of it. We hope the finished album brings you many years of joy and cherished memories. Thank you for sharing your positive experience and kind words; they truly brighten our day. We appreciate you taking the time to leave a review. Best regards, Valentina The Baker Ross Team

Hello Sandra, We appreciate your feedback and understand your experience with the decorations. We strive to provide high-quality products and are sorry to hear that one of the decorations required additional effort to assemble. We value your input and will use it to improve our products in the future. Kind regards, Cindy.

Hi Carol, Thank you for your review. We are thrilled to hear you were happy with your recent order and that it met your expectations. It sounds like everything worked out perfectly for your event, and we are especially glad we could provide exactly the quantity you needed without any excess. Knowing we helped you avoid waste is truly rewarding. We appreciate you taking the time to share your positive experience and look forward to assisting you again in the future. Thank you for choosing us. Best regards, Valentina The Baker Ross Team

Hi Louise, Thank you for your review. We are so glad you ultimately enjoyed the Christmas stickers. We understand your disappointment about the delivery time. Shipping from Great Britain can indeed take longer than expected, and we apologize that they arrived later than you had hoped for your initial project. We appreciate you understanding the international shipping times. We are thrilled you will be able to use them for future Christmas projects. Thank you for your understanding and kind words. We value your feedback and will strive to improve our communication regarding shipping times. Best regards, Valentina The Baker Ross Team

Hello Katie, Thank you for your review. We understand your frustration with the delay. We're working diligently to ensure all orders are delivered promptly. Upon checking, we can see that your parcel is showing as delivered on the 20/12. Our apologies for the delay. Kind regards, Cindy.

Hi Linda, Thank you for your review. We are pleased to hear the product arrived safely and on time, and that it is been a success in sparking creativity during the holiday season. It is wonderful to know it is easy for young children to use, making it a perfect fit for arts and crafts projects. We appreciate you sharing your positive experience and are delighted the product met your expectations. Your feedback is invaluable to us as we strive to provide engaging and accessible products for young learners. Thank you again for your kind words. We hope you continue to enjoy using our product. Best regards, Valentina The Baker Ross Team

Hello Alyssa, Thank you for contacting us on Trustpilot. We understand your frustration and we apologise for the delay. Upon checking, we can see that your order is showing as delivered on the 19/12. Our apologies for any inconvenience. Kind regards, Cindy.