Arts & CraftsCraft ActivitiesToysOFFERSContact UsInspiring creativity since 1974We think it should be easy for parents, teachers and most importantly kids, to fulfil their creative potentialwith access to fun and educational craft activities at a great price. That’s because inspiring young creativeswith educational play ideas will get them thinking and learning from the very beginning.We stock a huge range of arts and crafts supplies that make play-based learning straightforward and enjoyable forall the family. Plus, we have hundreds of free craft projects and fun themed printables too - because we lovehelping kids achieve! Exclusive ProductsWith over 75% of products exclusive to Baker Ross, there’s nowhere better to shop for your arts and craftsessentials or party supplies. Designed with kids in mind, our toys, craft kits and imagination boostingactivities bring fun and learning together so everyone, everywhere can experience the creative joy of arts andcrafts.Money back guaranteeAll products sold by Baker Ross Limited come with a money back satisfaction guarantee. Therefore, if for anyreason you are not happy with your order or a product, simply return it to us within 28 days of receipt for afull refund of the goods value or an exchange.
Written by the business, not verified by us.
Is Baker Ross USA legit?
Baker Ross USA (www.bakerross.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-12.
Hi Gerri,
Thank you for your review.
We are thrilled to hear your kits arrived quickly and well-packed. It makes us happy to know our efforts to ensure a smooth delivery experience were successful. We truly appreciate you taking the time to share your positive feedback; it means a great deal to our team. We strive to provide excellent service and high-quality products, and your review confirms we're on the right track. Thank you again for your kind words and for choosing us. We hope you enjoy your kits.
Best regards,
Valentina
The Baker Ross Team
E
Ella TaylorUnited States · 2 reviews · Verified · Experienced 2024-11-13 ·
★★★★★
Loving the products
I loved the products I received from your company. They are wonderful!
Reply from Baker Ross USA2025-01-15
Hi Ella,
Thank you for your review.
We are very happy you loved our products. Your feedback means the world to us, and it inspires us to continue providing high-quality items that bring joy to our customers. We are so happy to hear they met your expectations and exceeded them. We truly appreciate you taking the time to share your positive experience. It is wonderful to know our products brought you such happiness. Thank you again for your kind words and support; we value your business. We hope you will continue to enjoy our products and look forward to serving you again soon.
Best regards,
Valentina
Hello,
We appreciate your feedback and understand that you found the puzzles a bit challenging to break apart.
We strive to create engaging and stimulating puzzles, and we're always looking for ways to improve our products.
Our apologies for any inconvenience.
Kind regards,
Cindy.
M
Mary MarcotteUnited States · 1 review · Verified · Experienced 2024-11-08 ·
★★★★★
Size of finished prject
Imagined the house larger
Reply from Baker Ross USA2024-12-24
Hello Mary,
Thank you for posting on Trustpilot.
We understand that your expectations for the size of the house may not have been met.
We appreciate your feedback and will use it to improve our services.
Our apologies for any inconvenience.
Kind regards,
Cindy.
C
Cynthia S. BeaulieuUnited States · 1 review · Verified · Experienced 2024-11-07 ·
★★★★★
Everything was just what I wanted to…
Everything was just what I wanted to the youngsters on Christmas Eve.
Reply from Baker Ross USA2025-01-16
Hi Cynthia,
Thank you for your review.
We are very pleased to hear your Christmas Eve experience was enjoyable for the youngsters. It means so much to us that we could contribute to making it a special occasion for them. We truly appreciate you taking the time to share your positive feedback; it motivates us to continue providing excellent service. We hope to see you again soon.
Best regards,
Valentina
The Baker Ross Team
This craft was very hard to put together and we had to use hot glue gun to keep it from falling apart. It also did not come with instructions.
Reply from Baker Ross USA2024-12-24
Hello Priscilla,
We understand your frustration with the assembly process and the lack of instructions.
We strive to provide products that are easy to assemble and come with clear instructions.
We appreciate you bringing this to our attention and will use your feedback to improve our products and processes.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Hi Karen,
Thank you for your review, we are very happy to hear you liked this product.
We value your business and hope you enjoy your purchase.
Best regards,
Valentina
The Baker Ross Team
Positives:
Customer service and Email updating on transport and delivery.
Negatives:
Long time between order and delivery
The size of the lift note was much smaller than I thought it would be. Recommend putting dimensions of note area in the description of the product
Reply from Baker Ross USA2024-12-24
Hello Carolyn,
We appreciate your feedback and understand your disappointment regarding the delivery time and size of the lift note.
We strive to provide timely deliveries and accurate product descriptions.
We will take your feedback into consideration to improve our services and product information.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Web sit was easy to find stuff on. Check out and deliver was great. Even being shipped to the US
Web sit wS easy to
Reply from Baker Ross USA2025-01-16
Hi Cindy,
Thank you for your review.
We are happy to know you found our website easy to navigate. We strive to create a user-friendly experience for all our visitors, and your feedback confirms we're on the right track. We appreciate you taking the time to share your positive experience, and we hope you continue to enjoy using our site. Your comments are invaluable as we continually work to improve and enhance our online presence. Thank you again for your wonderful review.
Best regards,
Valentina
The Baker Ross Team
I love the stencils and caft kits I ordered. Arrived quickly, packed well and were good quality products. Very pleasant experience.
Reply from Baker Ross USA2025-01-16
Hi Heidi,
Thank you for your review.
We are thrilled you had a positive experience with your recent order. We appreciate you taking the time to share your feedback. It means a lot to us to hear that you were pleased with the quality of the stencils and craft kits, as well as the speed and care taken with the packaging. We are delighted you enjoyed your purchase and hope you will continue to enjoy crafting with our products. Thank you again for your kind words; they truly motivate us.
Best regards,
Valentina
The Baker Ross Team
Hi Catherine,
Thank you for your review.
We are pleased you received your order quickly and that it met your expectations. We always strive to provide a seamless and efficient shopping experience, and it's wonderful to hear that we succeeded in this instance. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. We hope you enjoy your purchase and look forward to serving you again in the future. Thank you for choosing us.
Best regards,
Valentina
The Baker Ross Team
Shipping was quick. The wood products I purchased were smaller than expected
Reply from Baker Ross USA2025-01-16
Hi Michelle,
Thank you for your review.
We are happy you received your order quickly. We appreciate you bringing the size discrepancy to our attention. We always strive for accuracy in our product descriptions and are sorry to hear the items weren't quite as large as you anticipated. We will review our product descriptions to ensure greater clarity for future customers. We value your feedback and hope you will consider us again in the future. Thank you for your understanding.
Best regards,
Valentina
The Baker Ross Team
It was an easy process to order these toys, and they came in a reasonable amount of time. Thanks!
Reply from Baker Ross USA2025-01-16
Hi Molly,
Thank you for your review.
We are thrilled you found our ordering process straightforward and the delivery time acceptable. We appreciate you taking the time to share your positive experience. Your feedback is invaluable as we continually strive to improve our services and ensure a smooth and enjoyable shopping experience for all our customers. We are delighted you are happy with your recent purchase and hope you enjoy the toys. Thank you again for your kind words. We hope to see you again soon.
Best regards,
Valentina
The Baker Ross Team
A
Anne O'neilUnited States · 2 reviews · Verified · Experienced 2024-11-09 ·
★★★★★
No instructions
Craft kits did not come with instructions, and some of the pieces required glue, which was not included. But our 7-year-old granddaughter loved it!
Reply from Baker Ross USA2024-11-22
Hello Anne,
We appreciate you taking the time to share your feedback.
We understand that the lack of instructions and glue could have been frustrating.
We're glad your granddaughter enjoyed the craft kits despite these omissions.
We'll take your feedback into consideration for future product improvements.
Kind regards,
Cindy.
our box got held up in customs here in Denver for almost a week and didn't arrive in time for our kids halloween party. it was really disappointing.
Reply from Baker Ross USA2024-11-22
Hello,
Thank you for posting on Trustpilot.
We understand your frustration with the delay in your order's arrival.
We strive to ensure timely delivery, and we are disappointed to hear that your box was held up in customs.
We value your feedback and will use it to improve our shipping processes.
Please also note that you can return the parcel back for a refund if the goods are no longer needed.
Our apologies for any inconvenience.
Kind regards,
Cindy.
Julie Finner AdkinsUnited States · 1 review · Verified · Experienced 2024-10-21 ·
★★★★★
This didn’t specify the size of the…
This didn’t specify the size of the manger. Im disappointed with the small size.
Reply from Baker Ross USA2025-01-16
Hi Julie,
Thank you for your review.
We appreciate you bringing this to our attention. We understand your disappointment with the size of the item. We strive to provide accurate descriptions and will review our product details to ensure clarity for future customers. We value your feedback and hope you will consider browsing our other products. We are always working to improve.
Best regards,
Valentina
The Baker Ross Team
M
Mad in TexasUnited States · 6 reviews · Verified · Experienced 2024-10-25 ·
★★★★★
They were much smaller than I hoped
They were much smaller than I hoped. They won’t even work they are so small. I’ll try to return them.
Hoping for a fun gift for grandkids.
Reply from Baker Ross USA2024-11-22
Hello,
Thank you for your message.
We can see that you have already been in touch with us and that we have responded to your enquiry.
Kind regards,
Cindy.
Such craft fun! Great kit and easy to introduce to the children.
Reply from Baker Ross USA2025-01-16
Hi Seana,
We are thrilled you and your children had such a positive experience with our craft kit. It makes us so happy to hear that it was easy for them to use and that they enjoyed the creative process. We poured our hearts into designing a kit that would be both fun and accessible, so your feedback is incredibly rewarding. We hope you will continue to explore our range of creative products and look forward to seeing what amazing things you create next.
Best regards,
Valentina
The Baker Ross Team
Never got the shipment and never heard again from this scam
They sent the parcel to the wrong address and made it so I couldn't correct the address, I reached out to the company's email and got no response.
Reply from Baker Ross USA2024-11-22
Hello Camila,
We are sorry to hear that you have not received your order.
We sincerely apologize for the inconvenience this has caused.
We value your feedback and will use it to improve our processes and ensure that such incidents are minimized in the future.
Unfortunately, upon checking our email trails, it looks like we have not received any email for yourself.
We will now get in touch with you via email to resolve this issue.
Our apologies for any inconvenience.
Kind regards,
Cindy.
I ordered the Paddle and ball for my grandkids for Christmas! They are so small they can’t even use them! Tinier than my hand!
$40 worth of junk!
Reply from Baker Ross USA2024-11-22
Hello Sherran,
We understand your disappointment.
We strive to provide high-quality products and appreciate you sharing your feedback.
We will take your comments into consideration as we continue to improve our offerings.
We can also see that you have been in touch with us via email and we have advised you that the size is stated on the website and advise you the process on how to return this item, if needed.
Kind regards,
Cindy.
People also looked at
Grosses Los
Mejores Casinos Online: Juega en los Top del Mundo
Grosses Los
Mejores Casinos Online: Juega en los Top del Mundo
Wonderbox USA
Blissobless
Novasense Usa
Aura Brand Usa
Twicsy Usa
Bodhe Institute for Entrepreneurship