Balance Credit is a leading online lender providing personal installment loans and credit services.Balance Credit (SunUp Financial, LLC) offers unsecured, personal installment loans and credit services to customers in need of a fast and convenient source of additional cash. Balance Credit is licensed and regulated in each U.S. state where it operates. Balance Credit’s mission is to provide consumers a fast, secure and simple way to apply for loans and credit services at its website, balancecredit.com.Apply Now
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Is Balance Credit legit?
Balance Credit (www.balancecredit.com) has a 4.8 out of 5 rating on OK.one, based on 154 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss User experience, Customer service, App. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online application process is remarkably quick, simple, and very easy to complete without having to deal with complicated paperwork or strict requirements. People also genuinely appreciate the fast deposit of funds directly into their personal bank accounts and describe the support team as extremely helpful.
However, some reviewers were not happy with high interest rates and unexpected repayment costs experienced after settling their loans early. A few consumers also noted communication difficulties, mentioning ignored emails, dropped phone calls, and frustrating support responses regarding account issues.
Auto-generated from all reviews of this business. For reference only.
That it was easy to reapply to take out another loan after initial loan being paid off. Only downside is that, you do not offer refinance option as you are coming to an end of loan and also you take 5 bus days to reapply after loan is in a paid off status.
Reply from Balance Credit2026-07-02
Chrystal, thank you for the feedback. We're so happy you had a great experience!
I like the way you guys handle business and go through the process and then take back customers who've already been there once before I think you guys are awesome thank you and very professional
Reply from Balance Credit2026-07-02
Mark, thank you for the feedback. We're so happy you had a great experience!
It was an easy application process!! I was approved for funds which were deposited into my account the next business day! Thank you Balance Credit Team!!
Reply from Balance Credit2026-07-02
Rozette, thank you for the review. We're so happy you were able to get the funds you needed!
I received an email inviting me back after I paid off the loan, I was even offered more than indicated in the invitation. The application process was quick and easy and the approval came fast.
Reply from Balance Credit2026-06-18
Gary, thank you for the review. We're so happy you were able to get the funds you needed!
Th8s is the 2nd or 3rd time that we've got loans from Balance Credit. The paperwork was all on line.simple to understand, quick process from start to finish. My $$ was directly deposited the same day I was approved. And I filled out my paperwork, got approved, and almost immediately my $$ was in my personal account. Definitely will keep using this loan company!!💲💲💲
Reply from Balance Credit2026-06-15
Kimberly Dale, thank you for the feedback. We're so glad you chose Balance Credit as your financial partner!