Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
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Is banggood legit?
banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications.
Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Auto-generated from all reviews of this business. For reference only.
Good Morning.i received your oscilloscope mod. fnirsi 1014D, but it doesn't work, the screen is off , you only hear the click of the relays. I had asked for a
replacement or refund my Order n.11595716. but it was very complicate for me to send back following your online conditions, I would have liked to send it to your address for replacement. Sincerely.
Felice Inversi Via Caprera,11 -27029 Vigevano Italy
cell phone:3663550374.
Reply from banggood2025-11-13
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I had to prove for a very long time that the advice I received did not solve the problem. If I had not taken the tablet to a service center, there would have been no solution...the success was due to the fact that Banggood finally had great difficulty paying the repair costs.
Reply from banggood2025-11-12
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Recently I submitted a question about miter T tracks and a discrepancy I found in the description vs the picture of the product. I was happy about the turn around time for my reply, however, the reply was very short. "Buy the 800mm track".
I still don't know the answer and as I am pressed for time, I decided to take a chance and buy it anyway.
Hopefully, I won't have to return it.
Reply from banggood2025-11-12
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Good but som product arive alredy bin broken by somwone els asif the get returnd products end still try to sell thats wat i had with my artillery 3x sidewinder plus the 1e i bhoth end then still buying twoo more end day wher reelee good end working perfect as fore the 1e im stil looking how to get this fikst as it was alredy broken end thil nouw ther not bin talkd on hoe too get this fikst becos i dont want ending up get to payd for somting i dind break orr do but still i got photos of this packing end broken of peases end have me anding whit no working printer end have to buy second but stil my first need ore a repleasement ore let compeny compensate fore my not geting a new printer but one that was bin yussed en you can see i have film of the log sistem end this tels the printer has bin oned by onne before mee end the nozzell alsow had black fillermint in end on the nozzel. But thas somting this can be setteld if evver geting this farr i end up whit 1buy not so good forr you compeny becos its not normall you have to clear of its bin resende by somwone as this clearly have bin broken end returnt to your compeny end you sending it to me and nou i cant usse my printer and have no returning of my invested monney but get stuk whit this sidwinder that dost work et all becos of parts brokin of i got vidios to prove it all . So you cant say its my fallt wold like to get this ore fiks ore returnt end back my funds but its bin long one mee giving a revu and contakt me for. A better revu shops good but lets bee onest alsow as my money is alsow onest payd you get it 4**** for all adder stuf i order every thing but the tablet its a reale bad camera and cant even make out wats in front of the camera this bin pucht in the app as good relabel thablet but its scam you wil see if you play a gam from playstor it says its not androot its a imulator mhu oke
Reply from banggood2025-11-09
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
The website needs a lot of work and shipping to USA takes to long.
Reply from banggood2025-11-05
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
This hasn't changed in over 10 years now and i'm sick of it.
Customer support always delays and looks for excuses to keep you waiting for days, weeks. Sending them proofs, photos is never enough, act as if they don't know what's going on, we should all have be video creators to present the issue.
Takes weeks to resolve a case (previous DOA case worth 150€, took 5-6weeks to resolve) spending more time and energy, than it's actually worth. They're probably hoping u'd just give up.
And if you don't insist enough and just give in, you'll always end up getting an offer of a partial refund for a broken item (on arrival).
*edit, Reply:
it's obvious you didn't read a word I said.
I'll try to shop elsewhere as much as possible.
Reply from banggood2025-11-06
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Need to improve on keeping individuals informed of stock and incoming tracking
Reply from banggood2025-11-04
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Ordered a screen some month ago, pleased with it, so ordered another one.
But received a mail for paying nearly same importduty as screen worth,, refused !
Reply from banggood2025-11-05
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
The ordered products and the price is ok.
Customer service though is bad.
I wanted to cancel an order right after it was placed before it was processed and they waited 9 days for it to arrive so they could write me they can't cancel an order that was already delivered. No effing sh**
Reply from banggood2025-11-05
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I liked the accurate description of the product, and the worst experience was the slow delivery of the product. While writing this review, I still haven't received my package.
Reply from banggood2025-11-05
Dear customer,
Thank you for taking the time to leave your comment.
Due to different regions and transportation methods, the transportation time is different.
Here are more details about the shipping methods:https://www.banggood.com/help_center/question_category.html?catid=177
Here are more details about the shipping time: https://www.banggood.com/help_center/question_category.html?catid=209&artid=1582
In order to solve your problem, you can contact us at [email protected]
Best regards,
Banggood Team
These 10x 5 inch props (electric - cw and ccw) are well moulded and of nice scale appearance for B17 etc. They appear to be moulded from commercial ABS rather than the usual high grade glass filled nylon or similar and hence life likely to be short.
Reply from banggood2025-10-30
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Ordering from Banggood is a risk you may not want to take
The best way to rate a company is how they respond when things go wrong. Banggood do not respond very well. Their main policy appears to be "here is your money back, goodbye" . Considering my package was supposed to come from the EU warehouse to an EU delivery address I would have thought they could resend it with priority shipping to put right their mistake. Now I see that ordering anything from Banggood is a risk.
Reply from banggood2025-10-30
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
This is adifferent set up for a Stirling engine, no hard and shared drive shaft just a shared air transfer tube. You need to be so careful of heat and keep rotating cold shaft flywheel. I say this as I have had hot piston freeze in tube. Once cooled, yes it did work ifcareful
Reply from banggood2025-10-30
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
Very good came quicker than 7 days came at 5 days everything is in the deal as they said bar the distance is abit lower but nothing to notice very good!
Reply from banggood2025-10-30
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!
To date I have been using Banggood exclusively for the purpose of purchasing woodworking tools, some of which (most notably the Veiko, Enjoywood, Hongdui and Ruitool range) are extremely well made to a high level of tolerance.
Reply from banggood2025-10-27
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
Have a nice day!