Established in 2006, Banggood is a leading global online shopping platform for direct-to-consumer goods at affordable prices. With over 100,000 reliable suppliers, Banggood provides a diverse selection across more than 30 categories, such as RC toys, consumer electronics, E-bike & E-scooters, tools, diesel heaters, and power stations. Banggood partners with famous brands, offering various ranges of trusted products, including XIAOMI, Baseus, KuKirin, and Eachine.With a global reach, Banggood supports over 20 languages beyond English, including German, French, Portuguese, and Spanish. With 37 global warehouses and partnerships with international shipping carriers, Banggood provides customers with fast and convenient shipping services. Plus, Banggood is also equipped with a professional customer service team that offers 24/7 online support. Visit us at https://www.banggood.com
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Is banggood legit?
banggood (www.banggood.com) has a 3.0 out of 5 rating on OK.one, based on 961 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers often point out the exceptionally fast delivery times, seamless shopping journey, and highly competitive pricing found across an extensive product catalog. Buyers consistently emphasize that goods are sturdily manufactured, arrive well protected in their packaging, and accurately reflect online specifications.
Some reviewers were not happy with specific order issues, mentioning that certain received products arrived defective or completely failed to operate correctly. A few other people also felt that unexpected shipping complications, tracking challenges, or occasional delivery delays could disrupt an otherwise positive purchase.
Auto-generated from all reviews of this business. For reference only.
I find the product presentations and descriptions difficult to understand and sometimes I feel they are misleading
For example “Hook on Wood” bench dogs set is show with a buy for $15.99. That price includes no bench dogs and figuring out what you are ordering is very confusing.
Reply from banggood2025-09-03
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Your website is confusing to the point I ended up ordering wrong item. Item was shipped in it's original packaging and was torn open when it arrived. Fortunately no damage and nothing missing. I have issued a request for return and refund but have not heard anything yet.
Reply from banggood2025-09-04
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I already claimed the quality of the product. Coul you please reply to me? It stopped working after 3 days !!!
Reply from banggood2025-09-03
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Fast shipping. Weirdly the parcel arrived with a different tracking number than the one shown on the website. Would have been nice receiving to last mile carrier's number to see to which neighbor it was finally delivered
Reply from banggood2025-09-03
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Shipping was relatively quick, I liked all the sells and bonuses. Would be 5 stars if they would've shipped my item in a protective box to ensure it arrived safely.
Reply from banggood2025-09-03
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Refund and return is not possible because they don’t answer
I ordered an item and it was good and came on time but I want to send it back for a refund because it is not needed anymore. I asked to send it back and for a refund over a week ago and I still haven’t gotten an answer.
Reply from banggood2025-08-29
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Hi, your pricing is very misleading. If you click on an item with a shown price it can be very different to the actual price at the checkout.
I think this is done on purpose to get you sucked in.
Otherwise good service and good products.
Reply from banggood2025-08-29
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I Love the NEW PRODUCTS that Banggood brings to the Market often BEFORE anyone else does.Their Ordering Process is Quick and Easy PROVIDED you CHECK the Option you ordered, and Shipping is FAST.
I can't award Top Marks though because Reporting Errors and Faulty Items is RIDICULOUSLY Complicated and can be EXPENSIVE, and they still have to Learn how to Pack Consignments so that NOTHING gets DAMAGED in TRANSIT.
Reply from banggood2025-08-21
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
would have given 5 stars but was let down by item not been in stock and not stated when i ordered it.
Reply from banggood2025-08-20
Dear customer,
Thank you for sending such a kind and enthusiastic comment.
We cherish every customer's opinions and suggestions. Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
I have bought a SUP pump, which is supposed to inflate a SUP normally, to 12 PSI. That is not a problem by a manual pump. This electric pump is too weak, it can inflate the SUP only to 1 PSI, which is baby easy by hand! If I want to send the pump back, then I have to send it to China and I will get no refund.
Reply from banggood2025-08-18
Dear customer,
Thank you for taking the time to leave your comment.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/help_center/question_category.html?catid=211
We take the security of your personal information very seriously, you could contact us at [email protected]
Best regards,
Banggood Team
Good and speedy delivery. However, I find that the products you market are not 'user friendly', the manuals are limited with explanation. The BinTolk walkie talkie doesn't even explain what the buttons are for let alone what they do and how to use them. It still is unclear how to change from one band to another.
Reply from banggood2025-08-13
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
very fast delivery from eu warehouse !!!!
sometimes very low unbeatable price
check always the price related to the different warehouses !!! it can be totally different
Reply from banggood2025-08-13
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
The Cessna 185 was delivered quickly and the PNP kit appears to have all needed components for a successful assembly. My assembly is about 80% complete.
Reply from banggood2025-08-13
Dear customer,
Your positive feedback allows us to know that our efforts are appreciated and you are satisfied with our services.
Have a nice day!
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions.
Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
Data about previous consumption has disappeared from the device.
The device lost the data it had stored after 5 days. Remote switching and controllability remained.
Reply from banggood2025-08-13
Dear Customer,
Thanks for your comments and suggestions.
We cherish every customer's opinions and suggestions.
Based on customer shopping experience and opinions, we will continuously improve our website, products and customer services.
You are our very important customer, if you require any further information or assistance, please do not hesitate to contact us at [email protected]
Best regards,
Banggood Team
